1. AEROSPACE QUALITY MANAGEMENT - INDUSTRY APPROACH
Mark P. Allen
Chairman Americas Aerospace Quality Group
SAE Aerospace Committee G-14
February 14th 2002

2. AAQG Legitimacy
Committee of the Society of Automotive Engineers - designated Committee G14.
Operations are under the guidance and rules of SAE committees.
A cooperative organization within the aerospace industry in the Americas (including North, Central and South Americas).
Processes are established in a set of agreed, documented, operational procedures.
Not a legal entity. It is the responsibility of individual companies to implement such agreed upon common procedures.

3. AAQG Purpose
Establish and maintain a dynamic cooperation based on trust between Americas aerospace companies on initiatives to make significant improvements in quality performance and reductions in cost throughout the value stream.
Initial focus is to continuously improve the processes used by the supply chain to deliver consistently high quality products, thereby reducing non - value added activities and costs.

4. AAQG and IAQG Objectives
Establish commonality of quality standards and requirements
Common aerospace basic quality systems
Best practices in aerospace industry
Performance metrics
Establish process of continuous improvement at suppliers
Industry expectations
Lean manufacturing
Supplier performance metrics
Establish methods to share results
Audits
Inspections
Supplier performance
Establish implementation plans that bring the initiative to life
Obtain regulatory concurrence

5. AAQG 2002 Goals Document policies and procedures Formalize a charter
Initiate migration from system compliance to product conformance
More closely align with industry associations & other groups to eliminate redundant activities
DoD, Space, AIA…..
Continue project initiations and completions
Continuing education for the membership

6. AAQG - Membership Members Goodrich Boeing Company* Rockwell-Collins
Bombardier - Canada*
Embraer Aircraft - Brazil*
ENAER - Chile
GE Aircraft Engines*
Gulfstream Aerospace
Honeywell*
HELIBRAS - Brazil
Lockheed Martin*
LMAASA - Argentina
Northrop Grumman*
Parker Aerospace
* Denotes - IAQG Council Member
Rockwell-Collins
Rolls-Royce Corp.
Raytheon Aircraft
Textron*
Bell Helicopter
Cessna Aircraft
United Technologies*
Pratt & Whitney
Sikorsky Aircraft
Hamilton Sundstrand
Vought Aircraft
Non-Voting Members
Suppliers
RAB
IAAR

7. AS 9100 Industry Acceptance / Usage
The IAQG implementation metrics show that;
46% of members have implemented 9100 internally and to their suppliers
18% of members have implemented 9102, FAI, internally and to their suppliers.
8% of companies have implemented the recently published 9103, Component Proving, internally and to their suppliers.
Implementation is gaining momentum and this will increase, particularly when the new Boeing Quality System is reissued.
The sector implementation approaches are also making good progress but the benefits from global mutual recognition of Quality System audits is still not quite there yet - we need the global database.

8. 9100 Standard Alignment with ISO 9001:2000
IAQG had the responsibility
Aligned aerospace requirements with the new ISO 9001:2000
Incorporated lessons learned - clarified requirements
Coordination and resolution was by geographic sectors
Americas (AAQG) Europe (EAQG) Asia (SJAC)
Goal to publish revision to AS9100 and prEN9100 and any other translated versions - est. June 2001
AS9100A published by SAE in August 2001

9. 9100:2001 Highlights Tokyo, March 2000 Seattle, June 2000
1st Draft - Provided to IAQG Sectors for review
Seattle, June 2000
Consolidation of Sector comments
September, Draft updated to 9001 FDIS
Toulouse, November 2000
Continued review and consideration of changes for clarification & “lessons learned”
January, Draft updated to final ISO 9001:2000
New Orleans, March 2001
Final Review and approval

10. 9100:2001 Highlights (cont.)
Intent of aerospace-unique requirements are not changed in new version of 9100
ISO 9001:2000 revision now has requirements desired by industry, eliminating some requirements from 9100:1999 version
Some requirements from ISO 9001:1994 are desired by industry and were added back to 9100:2001 version
9100:2001 contains 80 aerospace unique requirements and 18 amplifications/notes

11. ISO 9001:2000 / 9100:2001 Timeline
2000
2001
2002
2003
DEC. 2003
ISO 9001:1994
ISO 9001:2000
9100 : 1999
9100A : 2001
9100B ?
9100A:2001 will include both ISO 9001:1994 and ISO 9001:2000 models until December 2003

12. Aerospace-Sector Standard Development Timeline
August 2001
T/C 20
WG 11
IAQG
Munich
WG 11 Review Review
Formed AS9000 prEN9000-1
Joint
US/Euro
EN9000-1
AS9000
Initial ARD AS9000
Meeting Issued Released
Start prEN9000-1
Philadelphia
Paris
prEN9100
AS9100
Madrid
Tokyo
Seattle
Toulouse
New Orleans
AS9100A

13. Other Party Surveillance (Americas Companies)
AAQG is implementing SAE AIR 5359A document
AIR 5359A is approved & published
AAQG is working directly with Accreditation Bodies to approve CB’s and Auditors
22 CB’s & 110+ auditors submitted by RAB have been Accredited to AS9000
22 CB’s (and 126 auditors) are Accredited to AS9100 at this time. More are expected
AEAs and 56 regular auditors

14. THE AMERICAS Other Party System Standards Council of Canada
Registrar Accreditation
Bureau
INMETRO

15. Oversight Summary Industry Co-operation on Quality System Requirements
A single global 9100 Aerospace standard
An agreed International process for procedure creation
Sector processes for 2nd or Other party approvals
Individual sector plans launched / global plans in work
Implementation planned progressively during
Establish a mechanism for data exchange
International auditor training and qualifications
Communication to Authorities and Stakeholders
Industry will Monitor results and maintain momentum

16. Aerospace Quality System Standards
INTERNATIONAL STANDARDS
Quality System for Aerospace Manufacturers
Quality System for Aerospace Maintenance Organizations - In work
Quality System for Aerospace Distributors - In work

17. Aerospace Quality Standards (cont.)
International
First Article Inspection
Management of Key Characteristics
Record Retention
Nonconformance Documentation
2D Bar Coding (Draft)
Part Qualification Process
Americas
AS “Less than” 9100
Production Process Planning Verification (software)
Software Quality (Embedded / Product Acceptance)
Internal Auditing Requirements
Sub-tier Supplier Control
Direct Shipments & Electronic Signatures

18. Industry Leaders are Listening
Agreed to improve the overall approach to quality
Major Aerospace Companies have agreed upon Quality Management System approval approaches
A key objective is to reduce the number of audits
There are significant benefits to the Aerospace Industry
Working to develop our International processes to incorporate the new approach
International approach is based on a single agreed standard, harmonization of system application and shared information

19. COPIES OF STANDARDS, REPORTS AND CHECKLISTS ARE AVAILABLE FROM SAE
Society of Automotive Engineers
400 Commonwealth Drive
Warrendale, PA

20. Aerospace Quality Coordination Effort
Creation of Separate “SPACE, CIVIL & DEFENSE COMMITTEES” under AIA (incl. all associations)
Would meet to address unique needs of each industry segment within the framework of a coordinated Industry process. Would include participation of all affected Industry organizations including FAA, DoD and NASA.
AAQG process would remain unchanged
AIA Committees would join with the AAQG to integrate strategy and develop the products and tools needed for implementation
AAQG responsible for common standards, tools and methods with supplementation for specific sector needs
Involve NADCAP Activities with AAQG
Special Process issues would be assigned to NADCAP and Quality Systems would be handled through the AAQG

21. Arrangement of Quality Committees
NADCAP
CIVIL AVIATION
TACTICAL
FAA
Civil Aviation Quality Committee
AIA / GAMA
ASA / ARSA
OEM’s /
PAHs
MILITARY
DoD
Defense Quality Committee
NDIA / EIA
AIA-SMC AQWG
Suppliers
AIAA
SPACE
SPACE Quality Committee
NASA

22. SINGLE VOICE FOR QUALITY IN AEROSPACE INDUSTRY
Proposal would Eliminate overlap in Committees and Organizations
Reduction in resources and travel costs for participants
Eliminate redundant activities
Increase in Communications between Groups and Leadership
Focus customer and user information in many areas
Increase response and decision time for implementation
Obtain broader involvement of suppliers, customers and regulators
Better coordination / implementation of government / industry initiatives
Provide inputs and coordination for Global Quality Issues for the International Aerospace Quality Group

23. ORGANIZATIONAL BENEFITS TO INDUSTRY
Executive Quality Group
Clear senior level direction with supporting resources
Ability to challenge the status quo
Includes representation from Industry Associations
Americas Aerospace Quality Group
Development of industry-wide (global) processes when appropriate
Linkage with international organizations and initiatives through the IAQG
Official alignment with an ANSI recognized Standards Development Organization (SAE)
Commitment to use products both internally and with suppliers
Formal linkage to the supplier community

24. ORGANIZATIONAL BENEFITS TO INDUSTRY
AIA managed business-line unique Committees (Civil, Defense and Space)
Involvement of all stakeholders - customers, suppliers and associations
"Authorized" linkage to political and government/regulatory organizations
Communication with a business-line and across parallel business-lines
Linkage to other AIA Councils and Industry Associations

25. AAQG would perform Integration Function (incl International)
INDUSTRY QUALITY POSITIONS / ACTIONS
EXECUTIVE QUALITY GROUP
AMERICAS AEROSPACE
QUALITY GROUP
STRATEGY & RESOURCES
COMMUNICATIONS
VALIDATION
NADCAP
SPACE
CIVIL AVIATION
DEFENSE
STANDARDS
Working
Teams
Working
Teams
Working
Teams
Working
Teams

26. Proposal for New Aerospace Quality Coordination Effort
Monday
Tuesday
Wednesday
Thursday
Working
Teams
AMERICAS AEROSPACE
QUALITY GROUP
EXECUTIVE QUALITY
GROUP
CIVIL AVIATION
Working
Teams
DEFENSE
Working
Teams
NADCAP EXECUTIVE BOARD MEETING
SPACE
Working
Teams
Series of Structured Meetings in the Washington D.C. Area Twice a Year

27. AAQG Management Approach
Aerospace
Industry Segment Councils
AAQG
Commercial
Space
DoD
Council Chairs
Mark Allen
Andy Brindisi ? ?
Standards (PT-S)
Dennis Lemon x x x
Tools & Techniques (PT-T)
Julie Sandrers x x x
Implementation (PT-I)
D. Buehler x x x
Communications (PT-C)
C. Adkisson x x x
Industry
Segment
Teams
Aerospace
Project
Teams

28. Next Meetings
June 3-5, Boston, MA
Sept. 9-11, Washington, DC

29. QUESTIONS

30. Back-up

31. The International Aerospace Quality Group
IAQG
Council
General Assembly
Meetings
JAQG
SJAC
AAQG
SAE
EAQG
AECMA
National Trade Associations

32. IAQG Members Europe Airbus EADS - Airbus/BDLI Rolls-Royce and SBAC
EADS (France)
ALENIA and AIAD
SNECMA
EADS - CASA and ATECMA
BAE Systems
Agusta
Aermacchi
Eurocopter
Dassault
Intertechnique/GIFAS
MTU Aero engine
AECMA
Volvo-Aero
Americas
The Boeing Company
GE Aircraft Engines
Pratt & Whitney/UTC
Rockwell Collins
Honeywell
Northrop Grumman
Cessna - Textron
Rolls-Royce Corp.
Gulfstream
Embraer
BF Goodrich
Bombardier
Bell Helicopter Textron
Lockheed Martin
Raytheon
Vought Aircraft
Asia
Ishikawajima Harima Heavy Industries
Mitsubishi Heavy Industries
Kawasaki Heavy Industries
Fuji Heavy Industries
Shin Mayawa Industries
Aviation Industries of China
Korea Aerospace Industries
Hispano-Suiza
Turbomecca
Messier-Bugatti
Thompson-CSF Sextant

33. Aerospace Quality Standards Numbering System
International Standards - 91xx
Are planned for harmonization across all 3 aerospace sectors and are recognized globally
Americas Standards - 90xx
Are published for use by AAQG, may become an 91XX standard at a later date
“AS” Standards - Americas
Published by Society of Automotive Engineers
“EN” Standards - Europe
published in Europe by AECMA
“JIS Q” is the Japan / Asia Equivalent

34. Governance Documents 100 Procedure Establishment 101 Project
Initiation
102
Committee
Membership
103
Maintenance
of Standards
Charter
104
Committee
Meetings
SAE
Operating
Guide
SAE
Tech Stds Board
Governance 2