1. Presentation to: Inaugural meeting of North East Rail Forum – July 2014 Jerry Farquharson Director of Business Planning First ScotRail

2. Background 95% of passenger rail services in Scotland 2,300 services a day / 351 stations Caledonian Sleeper: 800 beds between Scotland and London Over 4,700 staff – up more than 35% since start of franchise Strathclyde rail network the largest outside London Train miles increased by 19% to 44.4m Punctuality improvement –6 th highest in the UK: –2 nd highest of regional TOCs

3. Since 2004 ….. Introduced an hourly service between Aberdeen and Inverurie with 2500 extra seats; Introduced enhanced level of Sunday services to and from Aberdeen; Re-opened Laurencekirk Station - after absence of 42 years; Rolled out Wifi at stations and on trains. Making the North East of Scotland a better place to live and work

4. Since 2004 ….. Aberdeen : Installation of first class lounge, refurbishment of public toilets, automatic ticket gates and a new car park with more than 100 spaces; Dyce : new footbridge and lifts, and a bus link operated by Stagecoach; Insch : car park extension with up to 34 extra spaces; Inverurie : new cycle shelter and station café. Making the North East of Scotland a better place to live and work

5. Aberdeen City 4.4m passenger journeys in 2013-14 – up 65% Aberdeenshire 1.4m passenger journeys in 2013-14 – up 98% North East area: More than 7m passenger journeys a year – up almost 50% Since 2004 …..

6. 2014-15 Extension of one or two services to Huntly; Additional evening peak service to Inverurie; Off peak fares frozen in 2014 / peak fares RPI -1% Aberdeen - New ‘Ticket On Demand’ Machine Dyce - New waiting shelter, Ticket Vending Machine (TVM) Elgin - Access For All Funding Portlethen - Platform extension, TVM Huntly - Replacement of Customer Information System (CIS), new cycle shelter Insch - Replacement of CIS All Stations - Smart - Platform RolloutValidators on all Stations, up- grade of all TVMs and re-painting/re-branding by end of 2014

7. Future Issues… Future Issues: Rail capacity – to the north and south of Aberdeen; Local versus Long Distance train service specification; Journey times to Glasgow, Edinburgh and ?; Extremity of commuting belt north of Aberdeen, Is it: –Inverurie, –Huntly, –Or ? Seating capacities Interchange at Aberdeen station; Integration with other transport modes

8. Supporting the North East economy Fra Fraser of Allander Institute Economic Impact Report: ScotRail injects some £17.6million a year into the North East economy alone as a result of its activities; Enables total employment of 670 people in the North East; Every ScotRail job supports an additional 1.45 jobs elsewhere - and that for every £1 paid to its employees, another £0.99 in wages is generated in Scotland.