1. Welcome! e-Gaming Strategies Marjorie Pomper, Ph.D. Director of Corporate Training

2. Objectives Recognize how learning can be supported with e-gaming strategies Apply easy and effective strategies for e-gaming Identify practical, inexpensive strategies and tools that can help you meet your objectives

3. Agenda e-Games and Learning e-Gaming Strategies for Learning Examples/Tools Q & A Think like Addie … Why am I here?

4. Are gaming strategies all hype? Do games help people learn? Do we need games because we have employees from the “twitch” generation? e-Games and Learning

5. Are gaming strategies all hype?No Do games help people learn?Yes Do we need games because we have employees from the “twitch” generation? It’s a good idea But, it depends… On what? e-Games and Learning

6. Count the White Shirts Game

7. Organizational Learning Strategy Desired Business Results Aligned Learning Opportunities Engaged Learning Driven by strategic business objectives Learner-centered Interactive Performance- based Blended Process Learners as partners

8. Emotional Engagement Attracts the learner’s interest and attention Relevant to the learner Motivates learner to achieve goals Requires interaction Applied in context Driven by the learner Flow, Enjoyment, Inspiration Engaged Learning

9. Emotional Engagement Attracts the learner’s interest and attention Relevant to the learner Motivates learner to achieve goals Requires interaction Applied in context Driven by the learner Flow, Enjoyment, Inspiration Engaged Learning Characteristics of a good game

10. “If the training organization in every company evaporated into thin air or disappeared through a wormhole to teaching heaven, individuals would continue to learn.” “We are not the reason employees learn; we are here to help them learn more effectively.” Jeff Cross and Tony O’Driscoll Training Mag.com 2006

11. How Gamers Learn Twitch speed vs. conventional speed Parallel processing vs. linear processing Graphics first vs. text first Random access vs. step by step Connected vs. stand alone Do to learn vs. learn to do Active vs. passive Marc Prensky Digital Game-based Learning

12. Gamer Demographics

13. e-Gaming Defined Provide an interactive experience Electronically provides visual (and audio) information to one or more players Takes some input from the players Processes the input according to a set of programmed game rules Alters the information provided to the players Operate on one of the following platforms: Personal computers Mobile devices, e.g. PDA, Phones, etc. Video game consoles Literature Review in Games and Learning Future Lab

14. Characteristics of Good Games Goal Challenge Failure Reward Decisions with effects Characters Story Flow Mark Overmars James Paul Gee

15. Learning Theories and Gaming Strategies BehavioralCognitiveSocial-Constructivist Present information, practice, feedback to shape behavior Create an environment to support learner’s construction of knowledge Guide and structure interaction so learners can construct knowledge Tutorials, Drill and practice Discovery learning, Simulations Collaboration, Apprenticeship Action gamesAdventure games Simulation games Multi-player games Role-play games

16. Action Gaming Strategies Immediate feedback Practice to improve performance Time pressure Consequences Make Tutorials more engaging: Timers Accumulate/loose Points

17. Customers and Solutions Board Game

18. Simulation Gaming Strategies Motivate learners to discover what they need to know Create a context that aligns with the work environment Align consequences with work experience Incorporate time pressure consistent with work Offer references and resources

19. Process Simulation Games Gaming Strategy Skill, Knowledge, Attitude Process Process Steps Skill, Knowledge, Attitude

20. Example Sales Process Simulation Game Win the Customer Skill, Knowledge, Attitude Process Sales Process Sales Skills, Product Knowledge

21. Win the Customer Process Simulation Game

22. When to Use a Process Simulation Game If learners need to: –Identify process steps –Select process steps in the correct order –Apply knowledge, skills, or attitudes in the context of the process

23. Design Decisions Process Simulation Level Level 1: View Process Level 2: Select steps in linear process Level 3: Select steps and enter information Level 4: Select multiple paths Level 5: Fully simulate process

25. Visual and Audio Assets –Need for motion? –Purpose of voice and sound? –Must-haves for visuals? Design Decisions

26. Interaction Types E-learning basics –Multiple choice –True/False –Matching –Hot spot identification –Drag and Drop Design Decisions

28. Gaming Strategies –Earning/loosing points –Working against the clock –Competing against self or other learners –Decision making and consequences for decisions Design Decisions

32. Interface Design –Clear instructions –Easy to Use –Easy to Learn Design Decisions

34. Reusable –Process framework –Gaming strategy –Templates –Easy-to-change assets Design Decisions

35. References –On-line –Paper-based –Job Aides Design Decisions

37. The Enterprise Game

38. Role-Play Gaming Strategies Let the learner assume and potentially customize a character (avatar) Equip the character with skills, attributes, and powers that change with experience Allow the character to explore and have experiences Provide a master or mentor Provide challenges to overcome What learning goals might be supported by these strategies?

40. Game Engines Authoring systems for games Range from free ware to expensive, sophisticated systems: –Game Maker –Learning Beans “Mods” of existing games –Never Winter Nights Tools for learning by creating games

41. Multi-Player Gaming Strategies Provide opportunities to meet and collaborate Present tough problems to solve Allow players to assume different roles/develop characters Plan to moderate Utilize different delivery systems Multi-player Sim Authoring: Fabulisa

42. Alternate Realty Games “An obsession-inspiring genre that blends real-life treasure hunting, interactive storytelling, video games and online community... “These games are an intensely complicated series of puzzles involving coded Web sites, real-world clues like the newspaper advertisements, phone calls from game characters and more. That blend of real-world activities and a dramatic storyline has proven irresistible to many.” C-Net Have you ever heard of “I Love Bees”?

43. Off-the-Shelf Video Games Can these games offer anything to Organizational Learning? –SIMS in Spanish? Other ideas for off-the-shelf games?

44. Learning and Gaming Initiatives Serious Games www.seriousgames.org Education Arcade www.educationarcade.com Future Lab www.futurelab.org

45. Questions, Comments?

46. Thank – you!