1. SIG3.2 Engineering and Manufacturing Borzoo Pourabdollahian Politecnico di Milano Borzoo.pourabdollahian@mail.polimi.it First GaLA Alignment school 20-24 June 2011 - Edinburgh

2. ❶ Stakeholders ❷ Area and Domains ❸ Key Learning Indicator Matrix Agenda First GaLA Alignment school 20-24 June 2011 - Edinburgh

3. First GaLA Alignment school 20-24 June 2011 - Edinburgh Stakeholders Customers Decision makers BuyersUsers/learners Suppliers DesignersVendors

4. Engineering and Manufacturing environment can be considered as 3 main concepts. For designing Serious games the relation between them have to be considered carefully. First GaLA Alignment school 20-24 June 2011 - Edinburgh Area and Domain ApproachFunctionApplication

5. Various modern and well-known concepts are defined in this area which can be trained to people by serious games and simulations Product design Sustainable Manufacturing Supply Chain Management Manufacturing Design Lean Manufacturing Just in time manufacturing Service operation Management Mass customization Agile manufacturing First GaLA Alignment school 20-24 June 2011 - Edinburgh Approaches

6. According to organization structure, people in different departments need specific and particular skills Operational manager Plant manager Purchasing manager Logistic manager Quality manager ICT manager R&D manager Maintenance manager First GaLA Alignment school 20-24 June 2011 - Edinburgh Functions

7. Manufacturing systems are divided into different sections and industries that understanding how people can improve their competency in each application by serious game is a must. Metal & Mining High Tech Telecommunication Forest Products Pharmaceutical & Medical Products Energy Electronics & Semiconductor Food & Beverage Automative Aerospace First GaLA Alignment school 20-24 June 2011 - Edinburgh Applications

8. Sustainable Manufacturing Supply Chain Management Lean Manufacturing Mass customization …… Operational manager Quality manager ICT manager Maintenance manager …… Approach Function First GaLA Alignment school 20-24 June 2011 - Edinburgh key learning indicators in each cell have to be identified exactly

9. First GaLA Alignment school 20-24 June 2011 - Edinburgh Key learning indicators will be determined through: Pilot test on subsample (answer to questions + indication of problems, difficulties, etc.) Historical data and previous researches (Target, etc.) Focus group with experts in Manufacturing Case studies

10. Thank you for your attention First GaLA Alignment school 20-24 June 2011 - Edinburgh