1. Chapter 12 Spas, Pools, and Indoor Waterparks

2. Economic benefits of developing a spa in a resort operation
Spas enhance the following aspects of a resort:
room rate
perceived value for money
occupancy
length of stay
marketing advantage
revenue per occupied room
number of people per occupied room

3. Determine the equipment needs of the luxury market in terms of layout and design
Basic Components of a spa
Equipment Needed

4. Basic Components of a Spa
Reception area and lounge
Separate men’s and women’s locker room and facilities
Men’s and women’s steam rooms, sauna
Whirlpool, cool-dip pool
Lounge which can include a juice bar and/small café
Dry treatment rooms for massage and facials

5. Basic Components (cont.)
Wet treatment rooms for body wraps and scrubs
Hydrotherapy rooms for baths and hydro-massage therapies
Staffed fitness studio with exercise machines
Exercise studio for classes
Retail store
Salon for hair, nails and make-up

6. Equipment Needed in a Spa
Facial equipment
facial bed or chair
Basic Body Treatment equipment
massage tables
Hydotherapy
tub, steam shower or steam cabinet, Scotch hose, Vichy shower, Swiss shower

7. The various treatment types and benefits of spa facilities:
Exfoliation
Full Body Treatment
Spot Treatment
Water Therapy

8. Exfoliation
Salt glow consists of rubbing special salt mixed with an oil or liquid soap on all or part of the body
Body polish uses salt or other abrasives in rubbing the body. It exfoliates and softens the skin.

9. Full Body Treatments
All treatments are intended to help the entire body. They are used to condition the skin, which improves skin texture, color, and elasticity. These treatments are also used for detoxification purposes which help the body function better.
Full-body mud mask
Herbal body wrap
Paraffin body wrap
Body massage
Full-body facial
Body tanning/bronzing

10. Spot Treatment spa manicures and pedicures hand and foot treatments
scalp treatments
cellulite, antistress, and bust-firming treatments
back treatments
facials

11. Water Therapy
Water helps blood circulate to specific areas of the body. Warm/hot water dilates capillaries to improve the distribution of nutrients and oxygen to organs and tissues. Cool/cold water constricts capillaries, reducing swelling.
Hydrotherapy
uses water for well-being
Balneotherapy
uses baths for beauty and therapeutic purposes
Thalassotherapy
uses mineral salts from sea water to help skin cells take in more oxygen and draw toxins out of the body

12. Water Therapy (cont.) Herbal Baths Aromatherapy Baths Whirlpool Baths
uses nautral herbs or essences for therapeutic purposes
Aromatherapy Baths
uses oils for therapeutic purposes
Whirlpool Baths
therapeutic underwater massage

13. Room Set-up Guidelines and impact on guest safety
Wet Rooms
Can get wet without damaging the room
Tiled to the ceiling
Have floor drains
Ceiling made of waterproof material
Waterproof lighting
Dry Rooms
Untiled rooms allow for quiet relaxation
Sink and shower in room
Wired for music
Dimmers on lights

14. Guidelines for the development and operation of swimming pools/waterparks at a property.
Maintenance
Safety

15. Pool/Waterpark Maintenance
Know your chemistry – keep water chemistry in balance
Renovations – add exposed-aggregate pool finishes, emulsion or concrete pavers on decks and lighting for ambience
Starting over – sometimes cheaper to tear out pool and start over, rather than repair it

16. Pool/Waterpark Safety
Management must be concerned with:
Responsible adult supervision
Drains, suction fittings and jets
Diving
Electrical hazards
Ladders, steps and handrails
Drowning prevention
Water Chemistry
Heaters

17. The End!