1. Lonnie Hall6/10/09Product Labeling & ISO 21469 The WERCS 2009 Global User Group Product Labeling and ISO 21469

2. Lonnie Hall6/10/09Product Labeling & ISO 21469 Summit’s History Founded in Houston, Texas in 1982 Relocated to Tyler in 1985 Acquired by Klüber Lubrication in 1996

3. Lonnie Hall6/10/09Product Labeling & ISO 21469 Tyler, Texas Manufacturing

4. Lonnie Hall6/10/09Product Labeling & ISO 21469 Summit Product Line Air Compressor Lubricants Process & Natural Gas Compressor Lubricants Refrigeration Compressor Lubricants Industrial Lubricants –Bearing & gear (NSF, Kosher, and Biobased) –Hydraulic (NSF, Kosher, Biobased, and Fire Resistant) –Rotary vacuum pumps, pneumatic tool, etc. –Grease (NSF) Oil/Water (Condensate) Separation Equipment Water-Based Chemical De-scalers & Degreasers

5. Lonnie Hall6/10/09Product Labeling & ISO 21469 Summit’s Management System History ISO 21469 Certified OHSAS 18001:2007 Quality Management System January, 1996 Environmental Management System December, 2001 Occupational Safety & Health Management System December, 2004 Safety of Machinery – Lubricants with Incidental Product Contact November, 2008 Kosher Product Approval Circa 2000 Halal Product Approval December, 2007 NSF H1Product Registration September, 1998

6. Lonnie Hall6/10/09Product Labeling & ISO 21469 Common Requirements of Management Systems Product Formulation Control – Change Management Product and Raw Material Traceability Product Identification Process Controls

7. Lonnie Hall6/10/09Product Labeling & ISO 21469 ISO 21469 What is ISO 21469? –ISO 21469 is a certification policy for – Safety of Machinery – Lubricants with Incidental Product Contact – Hygiene Requirements –This policy establishes the necessary steps to have an independent third party confirm the manufacturing process, formulas, labeling, literature, etc. of lubricants that may have incidental contact with food.

8. Lonnie Hall6/10/09Product Labeling & ISO 21469 Example of “Incidental Contact” Potential point of contact between lubricant and food.

9. Lonnie Hall6/10/09Product Labeling & ISO 21469 ISO 21469 How does ISO 21469 differ from other standards? –ISO 21469 goes beyond standard processes to certify both the facility and the product. Under ISO 9001 and 14001 guidelines, a company can not use a registrar’s logo on the product’s label.

10. Lonnie Hall6/10/09Product Labeling & ISO 21469 ISO 21469 and The WERCS Label Interface ISO 21469 –Products traceable to authorized facility –Enforcement action for misuse of the Mark –Product shelf life and expiration date –Size of product container –Suitability of Product for use in food process –Product limitations and restrictions The WERCS –Facility specified in WERCS label format –Controls label format and use of the Mark –Lot number function of label interface validation –Transfers from ERP to label interface –Label details

11. Lonnie Hall6/10/09Product Labeling & ISO 21469 What can you learn from a label? Appeals to value customers Product Name Packaged Quantity Product characteristics Star-K Kosher Certification Product Name Appeals to value customers Star-K Kosher Certification Product Characteristics Packaged Quantity

12. Lonnie Hall6/10/09Product Labeling & ISO 21469 What is the value of a label? Defines suitability of use Establishes traceability Describes product’s limitations Aligns product to customer expectations – Value Customer vs. Name Brand

13. Lonnie Hall6/10/09Product Labeling & ISO 21469 Name Brand Customer Label Label creates a marketing tool Traceability maintained Label graphics used to compliment a product’s name or characteristics

14. Lonnie Hall6/10/09Product Labeling & ISO 21469

15. Lonnie Hall6/10/09Product Labeling & ISO 21469 ISO 21469 Labeling Requirements Met Order number from ERP Dual reference to container size Lot number Product Identification

16. Lonnie Hall6/10/09Product Labeling & ISO 21469 ISO 21469 Certified Nonfood Compounds Program Listed H1 Registration #123456 Misuse of the Mark is prevented by label format design and NSF registration data code.

17. Lonnie Hall6/10/09Product Labeling & ISO 21469 Label Interface/Print Queue

18. Lonnie Hall6/10/09Product Labeling & ISO 21469 ISO 21469 Product Traceability Requirement Met WERCS Process Controls : Preventing Lot Number Error Labels will not print with incorrect lot numbers Laboratory quality control of lot numbers is provided through validation step.

19. Lonnie Hall6/10/09Product Labeling & ISO 21469 Label Interface – Confirmed Solution Since our implementation in 2004, we now have more than 1100 unique label formats representing approximately 500 customers. Summit has undergone more than 30 audits since 2004 with at least 18 containing specific elements regarding labeling. We have never received a non-conformance based upon The WERCS labeling. How do we know The WERCS labeling solution has been successful?