1. OPTIMISE OFFERS TO SHARE SLIPS TRIPS AND FALLS CAMPAIGN MATERIAL The need for a campaign to prevent slips, trips and falls was identified at the Thames Water OPEX AMP5 Contractors forum late last year. Optimise’s, Nick Gilbert, and PN Daly’s Steve Hills developed the initial idea and, after Steve moved companies, Nick led the development of the campaign. Now, the campaign materials are being made available to all AMP5 partners, and beyond, via the HealthandSafetyHub Nick said: “Slips, trips and falls account for over half of all major injury accidents – yet are perhaps the easiest and simplest to avoid. “This new campaign, which begins with a ‘teaser’ poster, aims to promote a culture of ‘don’t walk by’ and zero compromise.” After the teaser poster, the campaign kicks off with a new set of posters for display in all office and site locations, tool box talks and the showing of a ‘Shattered Lives’ DVD to all staff, and a workplace checklist for all supervisors, site and office managers. “We hope to drive home the message that most slips, trips and falls can be prevented by everyone taking responsibility for the safety conditions of the areas in which they are working – and taking action if they spot a potential hazard,” said Nick. Optimise has produced non branded versions of the campaign material for use by any contractor. The documents are available in the Optimise training section and the video “shattered lives” is available in the Optimise page’s video library. If any contractors do take up the offer to use these materials, please let Nick Gilbert know, Nick.Gilbert@optimise.co.uk, we would appreciate your feedback. Nick.Gilbert@optimise.co.uk Contents Campaign instructions Slips Trips and Falls Tool Box Talk Work place checklist You said/We did poster template Teaser poster Main poster

2. Slips, Trips and Falls Campaign October 2012 Optimise has devised a campaign that will be made available across all AMP5 working arrangements, to both the client and contractor at all locations, sites and offices. Slips trips and falls account for over 50% of all major injury accidents and yet are perhaps the easiest and simplest to avoid. The Campaign Aims: Everyone gets home safely by increasing the awareness of slip and trip hazards. Promoting a culture of ‘don’t walk by’ and zero compromise. 1.The Campaign The campaign has been structured to ensure: A consistent approach and launch. A clear briefing and message to everyone. Improved standards. An opportunity to share learning. The Campaign Tools The campaign will use a variety of delivery methods: Presentations Tool box talks Posters DVDs 1.Campaign Plan - October 2012 Replace pre-launch ‘Teaser’ poster with main poster Deliver Slips Trips and Falls tool box talk to all staff Show attendees the DVD Attendees to record and sign briefing Advise attendance numbers to Emma Daborn emma.daborn@optimise.co.ukemma.daborn@optimise.co.uk (HSEQ Coordinator) Issue workplace checklists to all supervisors, site and office managers. Keep checklists and copy them to Emma Daborn Photograph and display ‘before’ and ‘after’ pictures to demonstrate the campaign in action!

3. Monitoring requirements In November 2012: Review all workplace checklists and share any relevant feedback Compile ‘see it, sort it’ poster with good/best practice examples Identify anyone that deserves recognition for what they have done Measures of success: Number of sites/offices inspected Number of hazards spotted Best practice identified Are sites and offices safer? Please direct any questions to Nick Gilbert, Optimise HSEQ manager Contact details: Nick.gilbert@optimise.co.uk 07960 323992 Slips, Trips and Falls Campaign October 2012 (continued)

4. Slips trips and falls are the single most common cause of major injuries at work, accounting for over 50% of all reported major injuries. Definitions: Slip: occurs when the foot loses grip on the walking surface Trip: occurs when a person may trip on an obstruction in their path Fall: happens after losing one’s balance as a result of a slip or trip (We are only considering falls at same height in this campaign) Major injury: these are specified injuries to workers including most fractures, amputations, some dislocations, and other injuries requiring a 24hr admittance to hospital. Main causes of slips: Wet or dusty floors Wet or icy conditions Spillages Items left lying on floors Loose coverings on slippery floors Poor lighting Unsuitable footwear Main causes of trips: Loose or damaged floor coverings Changes in floor levels Obstructions on floor Cables, trailing leads and hoses across walkways Poor housekeeping Poor lighting Unsuitable footwear Bags left in walkways Preventing slips, trips and falls: Concentrate when walking – look where you are going Regularly check work place for slip trip and fall hazards Keep workplace clean, tidy and clear of obstructions Demarcate paths and ‘no go ‘areas Properly maintain buildings and equipment Use handrails when climbing or descending stairs Wear sensible footwear Immediately report or deal with any slip or trip hazards See it, Sort it, Report it Slips Trips and Falls

5. CauseActionYesNon/aIf ‘No’ agreed action Date completed FlooringDo surfaces have adequate skid resistance? Are they suitable for type of work carried out? Are floors properly cleaned to ensure they don’t become slippery? Is flooring properly fitted and maintained? Are changes in level avoided? Are unavoidable changes in level highlighted? Contamination and obstacles Are walkways and routes clearly defined? Are all work areas/work stations kept clear? Is adequate storage provided? Are there areas of rainwater ingress? Are drip trays provided where necessary? Are all potential contaminants in closed labelled containers Are mats provided to dry feet at entrances? Are cables, hoses or other hazards removed from designated walkways? Is there an operable clean up policy? Are spill containment kits available? CleaningAre safety signs properly used? Are correct detergents used for type of contamination? Is detergent given time to work? Are areas dry mopped to reduce contamination or slip risks? Are areas spot cleaned as necessary? Do you adopt a ‘clean-as-you-go’ policy? FootwearIs correct footwear being worn? Is it in good condition and maintained? Do individuals know how to get replacement footwear? EnvironmentIs there any glare or overly bright lighting? Is there sufficient lighting? Have adequate measures been taken for snow/ice/rain? Does condensation settle on smooth floors? Are floors kept clean and dry? PeopleDo you promote a positive attitude? Do you lead by example? Are employees actively encouraged to ‘See it- Sort it’? Are people rushing/running/stressed? Are there unreasonable distractions i.e noise? Has everyone received the slips trips and falls tool box talk? Other

6. You said/ Bad practice Add text or before and after pictures We did/ Good practice Slips, Trips and Falls Prevention Campaign