1. Introduction to Shareholder Services SSA Web Based Education and Training

2. Introduction to Shareholder Services Access course through Internet Takes about 3 hours to complete Free to SSA Members Success on post-test leads to Certificate of Completion Eligible for Institute of Certified Bankers CCTS and CSOP Continuing Education Credits

3. Screen Shots

12. How to Enroll SSA Members –Go to the Education tab on the SSA web site and click on eLearning. –Under eLearning click on members –In the drop down box click on the course you wish to take and click submit. Non-Members –Under eLearning click on non members –Click on the link to register for a single applicant or complete and submit the form for multiple enrollments. –$125 per student, reduced fees for bulk enrollments