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Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

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1 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

2 AGENDA Power ON Mobile Learning with Wireless Campus Manager™ available from Sprint Mobile Learning Landscape Current Pain Points Benefits of Wireless Campus Manager™ The Sprint Difference Wireless Campus Manager™ Components Plan Options Why bundle? Target Audience Getting Started! What’s in it for you? 2 For Internal Use Only; Not Approved for External Use.

3 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. MOBILE LEARNING LANDSCAPE Report Card Stats 3 For Internal Use Only; Not Approved for External Use.

4 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. MOBILE LEARNING BENEFITS 4 For Internal Use Only; Not Approved for External Use.

5 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. CURRENT PAIN POINTS Limited Knowledge Security Concerns Lack of IT Resources Lack of Funds / Budget e-Rate Challenges Where do I start? 5 “Implementation is not just a matter of deploying. You need a plan that includes timelines, roles and responsibilities, and checkpoints.” - Designing mLearning, by Clark Quinn For Internal Use Only; Not Approved for External Use.

6 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. HOW DO YOU SOLVE THE PAIN POINTS? HOW DO YOU SOLVE PAIN POINTS FOR K-12 CTO'S AND ADMINISTRATORS WHO ARE TASKED WITH POWERING ON MOBILE LEARNING? With a Solution that: Simplifies all the key vendors into ONE contract and ONE point of contact. Reduces the need to add personnel to manage and monitor the technology and reporting Reduces the need to add costly equipment with a cloud-based solution Solves key issues: – Procurement Process and Parent/Student Policies – Imaging Devices for each classroom curriculum – Manage Wireless Costs – Asset Management and break/fix policies and management – Device security (MDM) – CIPA Compliant Filtering – Create a custom portal for each classroom – Collaboration Software for students and teachers with Learning Management Software (LMS) Stays around for Lifecycle Management of the Program 6 For Internal Use Only; Not Approved for External Use.

7 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. INTRODUCING WIRELESS CAMPUS MANAGER™ 7 For Internal Use Only; Not Approved for External Use.

8 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. WHAT IS WIRELESS CAMPUS MANAGER™? Wireless Campus Manager™ available from Sprint is: A complete mLearning infrastructure solution for K-12 schools An industry first, value add, bundled mobile learning solution that integrates strategic capabilities from Best-in-Class partners into ONE contract to simplify, manage, and secure mLearning A lifecycle solution for K-12 schools to “Power On” mobile technology and eliminate wireless overages Built by an industry leader in logistics and management for wireless programs, and fueled by years of success 8 For Internal Use Only; Not Approved for External Use.

9 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. WIRELESS CAMPUS MANAGER™ BENEFITS Wireless Campus Manager™ available from Sprint means maximized efficiency VALUE Schools are constantly challenged to fund the programs vital to today’s learning environment. mLearning programs require a number of components and each one represents an area for cost overruns. Our integrated solution provides the security of fixed costs and also reduces the personnel costs associated with implementing and managing complex mobile learning programs. PRODUCTIVITY Mobile Learning is a new and complex technology challenge for K-12 schools. CTO’s of K-12 schools are challenged with determining and sourcing all the components needed to set up and run mLearning programs. Wireless Campus Manager™ available from Sprint reduces the time consuming complexity of imaging, launching, and managing a large number of mobile devices. SIMPLICITY There are multiple touch points in any mLearning program that represent risks for school, for teachers, for parents, and for children - from lost or damaged hardware to wireless usage overruns, to internet security. Wireless Campus Manager ™ available from Sprint simplifies the process with a comprehensive program that addresses, secures, and manages each of these key components for K-12 schools. Our integrated solution with ONE contract and ONE point of contact removes the burden of managing multiple service providers and contracts. 9 For Internal Use Only; Not Approved for External Use.

10 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. THE WIRELESS CAMPUS MANAGER™ LIFECYCLE Wireless Campus Manager™ available from Sprint 1.Policy Development 2.Procurement System with Approval Controls 3.Mobile Device Management (MDM) – provided by Airwatch 4.CIPA Compliant Web Filtering – by Lightspeed Systems 5.Learning Management Software (LMS) – by Lightspeed Systems 6.Device Staging & Imaging 7.Asset Management 8.RMA Support 9.Usage Monitoring (*Sprint Only) 10.POC Helpdesk Industry-leading management & collaboration tools, all in a trusted cloud-based solution 10 For Internal Use Only; Not Approved for External Use.

11 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. Policies & Procedures = A Solid Foundation We work with each school or district to build its program. We customize all documents they will need such as program guide, acceptable use, student pledge, break/fix policy, warranty and more. MDM Mobile Device Management manages Mobile Security, Email, Applications and Content. MDM helps to deploy, secure, monitor and manage Android TM, Apple ® iOS, Mac ® OS X, BlackBerry ®, Symbian TM, Windows Mobile ® and Windows ® Phone devices deployed throughout the enterprise. Customized eProcurement We build a procurement system with electronic approval to the CTO that automates the purchase order process. Filter CIPA compliant filtering blocks inappropriate content without blocking Learning. It can be customized to allow and block lists and flexible policy profile capabilities. It contains features to balance educator and IT needs and has the ability to limit and prioritize web traffic. LMS Learning Management software has an educational resource library to access, share, and incorporate videos, web sites, documents, and more. It also includes blogging, closed messaging, discussions, online assignments, and groups. Bundles are also available to organize, share, and find content and lessons (with standards alignment). Mobile Device Compliance We stage all devices in our warehouse and load all essential software and specified image load. This allows schools to activate and deploy in a matter of days instead of months. Asset Tracker This tool allows schools to manage student and teacher assets and all software licenses on devices including textbook certificates, MDM, Warranty, break/fix policy, LMS, SIMs/ESNs and more. Device Usage Monitoring This is a special budget protecting feature that is only available for customers using Sprint wireless services. Email alerts are sent at 50, 75, and 90 percent usage with devices cut off if they reach 100 percent. WCM SOLUTION COMPONENTS offered as part of the Sprint mobile learning bundle. 11 For Internal Use Only; Not Approved for External Use. Help Desk Support Support for the School’s points of contact (POC) team to assist with each of the solution modules, account questions, technical questions and support for the 3 rd party applications with getting you to the correct person. Open 8am to 8pm (EST) M-F.

12 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. WIRELESS CAMPUS MANAGER™ PLANS Tablets (non subsidized) $39.99 2GB non pooled - 2GB on-network usage (represents combined LTE and CDMA) - 100MB of off-network usage - Tablet devices sold at full SRP - Plan is non-discountable - Restricted to Education/K-12 AT/STs Netbooks/Notebooks (subsidized) $59.99 4GB non pooled - 4GB on-network usage (3G/4G wimax only plan initially, 3G/LTE plan once device is available) - 300MB of off-network usage - Plan is non-discountable - Restricted to Education/K-12 AT/STs 12 For Internal Use Only; Not Approved for External Use.

13 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. WIRELESS CAMPUS MANAGER™ AVAILABLE FROM SPRINT These Specific Education Rate Plans: Tablet - 2GB $39.99 Netbook/Notebook – 4GB $59.99 GET WITH BUY TabletNetbook/Notebook 13 For Internal Use Only; Not Approved for External Use.

14 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. eRATE ELIGIBILITY COST ALLOCATION TABLETS (non subsidized) eRate Eligible Cost - $ 34.99 - Ineligible Cost $5.00 $39.99 2GB non pooled – 2GB on-network (represents combined LTE and CDMA) – 100MB of off-network usage – Tablet devices sold at full SRP – Plan is non-discountable – Restricted to Education/K-12 AT/STs Partner Solution 3/4G 2GB Plan – Eligible – 3G/4G iPad, iPad Mini, Samsung Galaxy Tab 10.1 @ Retail price – Managed Network Infrastructure Services for Education* – Wireless Campus Manager Foundation – Ineligible Sourcing & eProcurement – Ineligible Security (Mobile Device Manager) – Ineligible CIPA Compliant Filtering – Ineligible Learning Management System (MyBigCampus) – Eligible Staging & Logistics – Ineligible Asset Management – Ineligible Real Time Usage Monitoring - Ineligible *eRate Eligible Cost $34.99 14 For Internal Use Only; Not Approved for External Use.

15 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. eRATE ELIGIBILITY COST ALLOCATION NETBOOK / NOTEBOOKS (subsidized) eRate Eligible Cost - $54.99 -- Ineligible Cost $5.00 $59.99 4GB non pooled – 4GB on-network (3G/4G wimax only plan initially, 3G/LTE plan once device is available) – 300MB of off-network usage – Plan is non-discountable – Restricted to Education/K-12 AT/STs Partner Solution 3/4G 4GB Plan non pooled - Eligible – $149.99 Lenovo X131e – Managed Network Infrastructure Services for Education* – Wireless Campus Manager Foundation - Ineligible Sourcing & eProcurement - Ineligible Security (Mobile Device Manager) - Ineligible CIPA Compliant Filtering - Ineligible Learning Management System (MyBigCampus) - Eligible Staging & Logistics - Ineligible Asset Management - Ineligible Real Time Usage Monitoring - Ineligible *eR ate Eligible Cost $54.99 15 For Internal Use Only; Not Approved for External Use.

16 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. WELCOME TO MOBILE LEARNING Fast Deployment Take advantage of funding options Best Practice Policies ready to tailor to your needs Roll-out Plans that are customized to your policies and timetable 10 years experience managing complex mobile device environments Simplified | Managed | Secure Cost Management Budgeting tools that help you launch and maintain your program with consistent costs Repair and replace tablets to keep costs down and mobile learning up and running Wireless data plans to fit your budget Reporting software that helps you attract and maintain funding Complexity Management Flexibility in working with multiple carriers and devices Asset Tracking Lifecycle Program Management Parent and Teacher Concerns Alleviated Tools that focus on tablet learning not tablet entertainment CIPA compliance addressed Safe, collaborative online learning environment You control your curriculum 16 For Internal Use Only; Not Approved for External Use.

17 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. WHY YOU SHOULD BUNDLE SERVICES! PARADIGM SHIFT With carriers moving away from subsidizing tablets, we need to find new ways to sell. This industry first, value add, bundled mobile learning solution gives Sprint a competitive differentiator to successfully win in the K-12 market. Key Differentiator for Sprint Industry FIRST solution ONE integrated solution of best-in-class vendors ONE point of contact ONE point of accountability Speed to Market Faster Book to Bill eRate eligible Rate Plan bundle Market Positioning over Competitors (AT&T & VZ don’t have a bundled offer) Increased Profitability Successful Pilot Programs Simplified | Managed | Secure “We know you have lots of vendors talking in your ear to launch K-12 mobile technology. There are a lot of moving parts but your internal IT resources are already stretched thin. We simplify it for you with ONE contract that leverages best-in-class partners that you can trust.” 17 For Internal Use Only; Not Approved for External Use.

18 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. WHY IS THIS SOLUTION IMPORTANT TO YOU? Implementation The faster the implementation the quicker the sales process in getting the devices activated and in the end-users hands --- Many times, IT does not have the resources, which can lead to months before the district activates a device. Customer Success The components of this solution are necessary for a successful mLearning experience -- WCM has everything for a secure and managed implementation Customer Relationship Do you want to manage device warranty returns, overages, solution software, or training for IT and teachers? or Do you want to sell the solution and hand it over to a trusted partner to implement and be responsible for your customer’s successful implementation allowing you more time to grow your customer relationships? -- You know the answer 18 For Internal Use Only; Not Approved for External Use.

19 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. TARGET MARKETS? Target Markets: eRate Eligible Schools – High eRate eligible schools Other Funding – Other State & Federal funded Schools (IMA, Learn-on-the-Go, etc.) Small Districts – Have minimal IT staff & need management services & support to implement a mobile learning program Large Districts – Have large IT staff, but would still need to leverage a Split Bill platform to leverage parent payment solution Existing Accounts – Upsell to existing Laptop deployments or schools that have just purchased Mobile Learning for the 2013- 2014 eRate season 19 For Internal Use Only; Not Approved for External Use.

20 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. GETTING STARTED Sales Flyer Pitch Deck Qualifying Questions FAQ Sales Process Register in SFDC Survey Implement Go Live 20 For Internal Use Only; Not Approved for External Use.

21 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. QUALIFYING QUESTIONS What kind of dedicated IT resources do you have? How do you manage your assets today? How do you prevent overages? What kind of funding do you utilize? Do you currently have an MDM provider? What kind of CIPA compliant filtering do you have in place? What kind of budget control mechanisms do you use? How do you currently source your devices? Do you have an LMS in place? 21 What to ask: For Internal Use Only; Not Approved for External Use.

22 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. QUESTIONS?ANSWERS. What will my ongoing costs on top of capital costs be?Included in the MRC is all components of the Wireless Campus Manager. Which devices should we use and how do we procure them? Procurement methods are according to the policies you set forth in your foundation. We can assist in procurement,you can source them, or a hybrid approach. How do I get the tablets activated & imaged? Manage Mobility will activate, do all staging, imaging asset tagging, and application loading ( MDM, filtering ) at their warehouse before shipping to end customer. How do I manage the process to take advantage of available funding? Manage Mobility can help support and provide reporting needed to qualify for available funding. How do I make sure the right curriculum is assigned to student tablets of varying grades each semester? Tablets arrive with current grade level curriculum and Mobile Device Security (MDM) which helps you push out current content by grade level to each device. What are the device warranty and acceptable use policies we should develop? We provide support and sample use policies to customize to your specific program and needs to build your foundation. How can we make internet access available in a protected and safe environment? CIPA compliant web filtering through education specific browser allows for safe surfing on the web. Do I need to expand my current IT infrastructure in order to accommodate tablet use? Usage management of your devices is on-going, to help support your existing IT infrastructure and any changes needed to make your mLearning program a great experience for all. How do I keep track of all these assets? The asset tracker software tracks all devices, serial numbers, ESNs, rate plans, and applications associated with each device in one convenient portal for reporting and management. FREQUENTLY ASKED QUESTIONS (FAQ) 22 Wireless Campus Manager™ available from Sprint has the Experience and Tools to Get You There. For Internal Use Only; Not Approved for External Use.

23 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. SALES PROCESS For a Wireless Campus Manager™ (WCM) opportunity the Sprint account team creates a new Opportunity in SFDC within the account In the ‘Solutions” section check the box labeled “Wireless Campus Manager™ request” Sprint rep will then receive an auto generated email w/ link to the WCM Survey Sprint rep will click on link and fully complete survey. Any questions on the survey contact – Dominic Vella - dominic.a.vella@sprint.com Once you complete the survey, it will be sent to Dominic Vella who will contact the Sprint Sales team to discuss the opportunity and then engage the WCM partner Manage Mobility 23 For Internal Use Only; Not Approved for External Use.

24 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. SALES PROCESS (cont…) All WCM teamed sales with Transactional Reps are pre-approved by John Dupree and do not require any further approvals The Wireless Campus Manager™ solution is a shared revenue program that finance has modeled while establishing go-to- market rates Transactional Reps are commissioned per activation, which will retire quota and contribute to President’s Circle Executive reporting by Region, and Transactional Rep, including RISE 24 For Internal Use Only; Not Approved for External Use.

25 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. SALES INCENTIVE – WHAT’S IN IT FOR YOU? Why a Solution sale vs. a Data only sale? When you sell Wireless Campus Manager™ available from Sprint, you will receive: 1)Credit toward Net Activations, WAR, ABR and/or WLS TBR components, as applicable – business as usual 2)Solutions Premium credit toward ABR component for eligible SOCs – PDSL0116 – Wireless Campus Mngr-2GB Tab – PDSW0414 – Wireless Campus Mngr-4GB NTBK ABR Compensation Credit Example: 25 Wireless Campus Manager 2GB TAB4GB NB PLAN MRC$39.99$59.99 Recognized Billed Revenue Comp Example (actual premium % may vary) ABR Credit 50% ABR Solutions Premium Credit Total ABR Credit $33.99 $17.00 $50.99 $53.99 $27.00 $80.99 For Internal Use Only; Not Approved for External Use.

26 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. LEARN MORE DSP Home > Industries > Education K-12 > Industry Solutions/Programs > Wireless Campus Manager from Sprint Launch Call/Training Recording Training Deck Meeting In a Box QRBs & Pricing > Wireless Marketing QRBs > Programs & Policies > Wireless Campus Manager from Sprint QRB, Qualifying Questions, FAQ’s, Sales Process SMARTWORKS Lit #135130 Customer Pitch Presentation Deck Lit #135131 eflyer Fact Sheet TECHNICAL & SALES QUESTIONS Manage Mobility 888-298-8825 or email WCM@managemobility.com WCM@managemobility.com Other SFDC > Salesforce Chatter > Wireless Campus Manager from Sprint Sprint.com/k12 (beginning 3/15) www.wirelesscampusmanager.com 26 For Internal Use Only; Not Approved for External Use.

27 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. THE COMPLETE SOLUTION THANK YOU! Delivering Mobile Learning that is Simplified, Managed, and Secure. Mike McGuire President & CEO 678.571.9559 mike.mcguire@managemobility.com Jennifer Hollander Mobile Learning Client Manager 678.578.4037 jennifer.hollander@managemobility.com Stacy Chisum SVP Strategy & Business Development 678.481.1267 stacy.chisum@managemobility.com 27

28 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. CASE STUDY - RENEW “Students who used the devices last year showed improvements on the state achievement tests. The 4 th grade students showed an 11 point improvement in math.” - Case Study: St. Marys City Schools (SMSC) Western Ohio – Clark Quinn Designing mLearning CHALLENGE: Integrate netbooks with the school’s domain Avoid overage charges for usage Ability to suspend usage remotely and track daily usage SOLUTION: Netbooks were configured in Manage Mobility’s staging facility Mobile Device Management solution was added for daily usage tracking Overage alerts are automatically sent to student and administrator Wireless Campus Manager™ admin portal to manage assets, track usage and GPS location RESULT: Netbooks were configured with appropriate settings and passed out to students The School has access to the Wireless Campus Manager™ admin portal to see reports, usage, inventory and perform care transactions. The School receives overage alerts to prevent any occurrence of overage charges to stay within their planned budget. 28 For Internal Use Only; Not Approved for External Use. APPENDIX

29 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. CUSTOMER ORDERING WORK FLOW Authorized Requestor logs into the WCM portal School has a need for an ORDER Wireless Campus Manager™ Solution OVERVIEW Work Flow Requestor selects the order option and completes the order process Order Request is sent to assigned Approvers to be approved Order is Approved and MM processes order with Sprint directly into FDT Order confirmations are sent to Requestor Order is received at MM’s Fulfillment Center for Staging Order is Staged and set up per school requirements Order is shipped to the School & email notification sent to Requestor School receives shipment, completes process and delivers to student Student begins using the device. Staging: Charge, Test, Load MDM, Load LMS, Load other Apps, Asset tag, Label Device Student’s device (within carrier exchange time) breaks or is not working properly and notifies IT Staff Requestor uses WCM Change Account tab to select RMA/ Break Fix option Requestor submits request and MM processes new device order and orders RMA Return Kit New device is staged and set up at MM and then shipped to the School for the student The Return Kit is mailed to the recipient to pack and ship warranty device back to carrier Student uses new device Carrier credits account for returned device Staging & Set Up RMA/ Break Fix & Account Changes WCM Portal provides Asset Tracker, PO Tracker, E- Monitoring, MDM, Filtering Asset Tracker allows the school to track who has each device, the device details, displayed by hierarchical level of the school. Track history of device. PO Tracker provides School a place to record their PO’s and its details. When it is time to submit for the Rebates, details are easily accessible for Submissions. E-Monitoring monitors each of the devices data usage and provides alerts when triggers are met, action is taken to prevent overage charges Wireless Campus Manager Portal Support MDM Dashboard is accessed through the WCM Portal. Manage deices, security settings and location. Filtering application is accessed through the WCM Portal. Manage all of the Schools Filtering and LMS. 29 APPENDIX

30 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. CUSTOMER ORDERING WORK FLOW 30 APPENDIX Set up instance of WCM web portal Go Live Student signs Acceptable Use and Student Pledge Documents Requirements gathering to define program Provide Administrative Training on Solution Customer Signs off on the WCM web portal Student needs a new device Admin logs onto WCM site and clicks on Ordering Admin selects device(s) and checks out Order is routed for approval before becoming and order Device is ordered Order Approval Order, Staging and Shipping Process Yes No Yes Device is shipped to MM for staging Device is tested, loaded with specified apps and MDM Device is shipped to designated address School IT completes enrollment and notifies student Student begins using device Device details are viewable through the WCM Asset tracker

31 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. CUSTOMER ORDERING WORK FLOW 31 APPENDIX Approved Requestor logs on to the WCM portal School has a need to make a change to a device that include one of the options available on the WCM. Requestor completes the displayed form and clicks submit Requestor receives an email notification that their request is being processed and is provided a Care Ticket # Change Account Process Requestor click on the “Change Account” tab and selects action desired Manage Mobility completes the request and closes out Care Ticket The Requestor is sent an email notification that the request has been completed. The Requestor can visit the WCM portal and view the Reports Tab, select the Care Ticket Status report and see the status. 1.RMA / Break Fix 2.Warranty Replacement 3.Activate existing device 4.Change user name 5.Swap number 6.Upgrade existing device 7.Temporary Suspend service 8.Extend Absence 9.Disconnect Service 10.Change Rate Plan

32 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. CUSTOMER ORDERING WORK FLOW 32 APPENDIX Requestor logs into the WCM portal or calls the Toll Free Number to the MM Care Team School has a device that is under Warranty and not working correctly with the Free Exchange Period Requestor completes the displayed form and clicks submit RMA / Break Fix Process WITHIN the Carrier Free Exchange Period Requestor clicks on the “Change Account” tab and selects “RMA / Break Fix” option Requestor receives an email notification that their request is being processed and is provided a Care Ticket # The Return Kit is mailed to the User with instructions to package up and ship device MM tracks the Return Kit, if the Device isn’t returned within 7 days, MM sends reminders, Shipping Label is only good for 14 days The Carrier receives the product and Credits the device back to the account MM places an order for the New Replacement Device and the Carrier Return Kit New device is shipped to MM for Staging and Set Up MM ships device to School and MM sends Requestor an email notification with Shipper Information and estimated delivery date

33 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. CUSTOMER ORDERING WORK FLOW 33 APPENDIX Requestor logs into the WCM portal or calls the Toll Free Number to the MM Care Team School has a device that is under Warranty and not working correctly BUT after the Free Exchange Period Requestor completes the displayed form and clicks submit RMA / Break Fix Process AFTER Carrier Exchange Period Requestor clicks on the “Change Account” tab and selects “RMA / Break Fix” option Requestor receives an email notification that their request is being processed and is provided a Care Ticket # The Return Kit is mailed to the User with instructions to package up and ship device MM tracks the Return Kit, if the Device isn’t returned within 7 days, MM sends reminders, Shipping Label is only good for 14 days The MM Technical Support person contacts the Requestor to diagnose the issue to ensure it is defective If it appears that the device is defective, MM places an order for the Return Kit While the device is being repaired by the vendor, the School may elect to provide the Student with a Seed Stock item or a Loaner item (if applicable) The Vendor receives the device and repairs it. The Vendor ships the repaired device back to the School

34 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. CUSTOMER ORDERING WORK FLOW 34 APPENDIX BISO rep completes “Teaming Request form” supplied by Sprint Indirect Channel Manager-Dominic Vella BISO rep uncovers an WCM opportunity that requires teaming Dominic Vella submits into Business Indirect Teaming Site (BIT’s) Wireless Campus Manager Teaming Process for BISO BISO rep submits completed form to Dominic Vella Sprint RSM Lee Brones Approves in BIT’s At the end of each month Sales Ops will pull all teaming sales and confirmed if they were approved in BIT’s If approved Sales Ops then manually assigns sales credit to BISO rep Dominic Vella will submit approval to Manage Mobility for their records Manage Mobility submits WCM order using their teaming SCID

35 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. OPPORTUNITY QUESTIONNAIRE/SURVEY 35 APPENDIX

36 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. A LA CARTE PLANS Offered through Direct Billing Audit & Optimization - $3.00 device/month Collect carrier details and pull invoices monthly to perform audits Provide optimization results and savings opportunities to implement Provide on-going savings reports to track progress Universal Connection Manager - $2.50 device/month User friendly single interface to all eligible carriers and wi-fi networks Switches connections from wi-fi to 3G based on policy Enforces connection to school filter (on and off campus) Reports on connection time and activity, removal of software, etc. Technical End User Help Desk - $2.00 device/month Provides customers with alternative option to allow parents & students to call WCM Support Desk instead of school help desk Split Billing Support - $3.00 billing transaction/month Provides the school with a solution to charge the parent for use of the device Bills monthly, provides email notifications to declined CC participants and activity reporting to the school On-Site Deployment Support – priced upon request MM goes on site, hands out devices to users On-site user training & device set up. 36 APPENDIX

37 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. Policies & Procedures = A Solid Foundation We work with each school or district to build its program. We customize all documents they will need such as program guide, acceptable use, student pledge, break/fix policy, warranty and more. WCM SOLUTION COMPONENTS 37 offered as part of the Sprint mobile learning bundle. APPENDIX

38 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. Customized eProcurement We build a procurement system with electronic approval to the CTO that automates the purchase order process. WCM SOLUTION COMPONENTS 38 offered as part of the Sprint mobile learning bundle. APPENDIX

39 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. MDM Mobile Device Management manages Mobile Security, Email, Applications and Content. MDM helps to deploy, secure, monitor and manage Android TM, Apple ® iOS, Mac ® OS X, BlackBerry ®, Symbian TM, Windows Mobile ® and Windows ® Phone devices deployed throughout the enterprise. WCM SOLUTION COMPONENTS 39 offered as part of the Sprint mobile learning bundle. APPENDIX

40 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. Filter CIPA compliant filtering blocks inappropriate content without blocking Learning. It can be customized to allow and block lists and flexible policy profile capabilities. It contains features to balance educator and IT needs and has the ability to limit and prioritize web traffic. WCM SOLUTION COMPONENTS 40 offered as part of the Sprint mobile learning bundle. APPENDIX

41 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. LMS Learning Management software has an educational resource library to access, share, and incorporate videos, web sites, documents, and more. It also includes blogging, closed messaging, discussions, online assignments, and groups. Bundles are also available to organize, share, and find content and lessons (with standards alignment). WCM SOLUTION COMPONENTS 41 offered as part of the Sprint mobile learning bundle. APPENDIX

42 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. Mobile Device Compliance We stage all devices in our warehouse and load all essential software and specified image load. This allows schools to activate and deploy in a matter of days instead of months. WCM SOLUTION COMPONENTS 42 offered as part of the Sprint mobile learning bundle. APPENDIX

43 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. Asset Tracker This tool allows schools to manage student and teacher assets and all software licenses on devices including textbook certificates, MDM, Warranty, break/fix policy, LMS, SIMs/ESNs and more. WCM SOLUTION COMPONENTS 43 offered as part of the Sprint mobile learning bundle. APPENDIX

44 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. Device Usage Monitoring This is a special budget protecting feature that is only available for customers using Sprint wireless services. Email alerts are sent at 50, 75, and 90 percent usage with devices cut off if they reach 100 percent. WCM SOLUTION COMPONENTS 44 offered as part of the Sprint mobile learning bundle. APPENDIX

45 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. THE SYSTEM Landing Page allows for easy log in Hierarchy user controls for specific views Controlled access point Single sign on available Can integrate to existing procurement tools 45 APPENDIX

46 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. ORDERING – DEVICE SPECIFIC Ordering allows for custom displayed items Control device type with policy enforcement Easy and fast to complete order requests Simple navigation 46 APPENDIX

47 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. ORDERING - SERVICE PLAN Easy to choose carrier service plans Custom choices to ensure District and School policies View service plan details before ordering 47 APPENDIX

48 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. ASSET TRACKER 48 APPENDIX

49 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. ASSET TRACKER 49 APPENDIX

50 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. ASSET MANAGEMENT 50 APPENDIX

51 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. eMONITORING - RULES Set reports and alerts IT Admin can received daily status on every user Alerts can be sent to students devices based on rules 51 APPENDIX

52 Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.. eMONITORING Internet usage monitoring & automated alerts Configurable alerts based on percentage of usage Suspend data plan mid cycle to avoid overage charges Allows school to optimize plans for teachers and students Gives IT departments full control of data usage and spend Provides usages reports to ensure USAC/ E-rate compliance International usage alerts – network cross over Identify trends and historical usage 52 APPENDIX


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