1. 2014 Territorial Human Resources Conference Effective Performance Improvement Plans

2. Performance Improvement Plans Topics for today’s session: What is a Performance Improvement Plan Why we use Performance Improvement Plans The Salvation Army Performance Improvement Plan process Steps to writing a Performance Improvement Plan Review sample PIP

3. What is a Performance Improvement Plan? Formal process used by supervisors to help employees improve; Performance, Modify behavior, or Combination of both

4. What is a Performance Improvement Plan? The performance improvement plan, or “PIP” as it is sometimes called; Identifies issues to be corrected Creates a written plan of action to guide the improvement or corrective action

5. Why Do We Use Performance Improvement Plans? To facilitate constructive discussion between the employee and the supervisor to; To correct workplace behaviors affecting performance, productivity or staff relationships On the heels of an unsatisfactory annual review To provide employees an opportunity to correct a situation rather than implementing a more serious step in the disciplinary process

6. TSA Performance Improvement Plan Process Supervisor should contact HR Director before starting or delivering a PIP Obtain proper forms and begin documenting PIP Review with HR prior to meeting with employee Review TSA PIP Forms

7. Steps to Writing a PIP Specifically identify the performance to be improved or the behavior to be corrected, Provide clear expectations and metrics about the work to be performed or behavior that must change Identify the support and resources available to help the employee make the required improvements,

8. Steps to Writing a PIP Establish a plan for reviewing the employee’s progress and providing feedback to the employee for the duration of the PIP Specify possible consequences if performance standards as identified in the PIP are not met.

9. Sample PIP Should this employee remain employed?