1. ACT Municipal Lien System Daisy Power and Leah Stolar

2. AGENDA History Overview of the Lien System Current Clients Benefits of Using the Lien System Business Process Overview Pre-Lien Document Samples Why Promote the Lien System? 2

3. History Overview Why did ACT Develop a Lien System? City of Houston (2009) Generate lien, filing and release City of Corpus Christi (2010) Generate lien, filing and release City of Castle Hills (2011) Code Compliance “pre-lien” process Generate lien, filing and release 3

4. Benefits of Using the Lien System The Lien system has its roots in the ACT (TCS) system. Using an existing platform provided many benefits, and implementation is quick, effective and economical. The Lien System, like TCS, is a hosted solution or Software as a Service (SaaS) model. The software and client data reside in our San Antonio data center, so a computer and Internet access is all an entity needs to get started using the Lien System. 4

5. Benefits of Using the Lien System The Lien System transactions, like TCS, have the unique advantage of being replicated within minutes to a second data center in Austin, Texas, our “hot back-up” disaster recovery site. Ownership updates received from the Central Appraisal District (CAD) are applied to the lien database, ensuring the pre-lien and lien notifications are sent to the most current owner of record. 5

6. Benefits of Using the Lien System The imaging, alerts, notes, and many other functions are helpful to the code compliance officers patrolling the streets with their laptops, iPads, etc. 6

7. Business Process Overview 7 Tax Roll Data file updates account information Letter to property owner Pre-lien Code Violation Lien types defined as jurisdiction buckets CAD Account Certified Letter File date triggers due date set to first day of the next calendar month Sent to County Clerk’s Office for lien file # and file date Lien document Generate lien and receivable Lien is released Receipt sent to customer Payment is received and cashiered Property Owner is billed Lien and Distribution Status reports generated

8. Pre-Lien Document Samples Preliminary notice asking property owner to remedy the code violation Certified notice notifying property owner that they have 10 days to remedy the code violation Certified letter and work statement to property owner asking for reimbursement of the funds spent to remedy the code violation 8

9. Preliminary Notice 9

10. Certified Notice 10

11. Work Statement 11

12. Why Promote the ACT Lien System? Comprehensive system to help increase revenue for high volume, low dollar government receivables Separate component - no need to be a current ACT client to use Easy to implement, easy to use 12

13. Any Questions? 13