1. Coleman Crook, Jessica Crumpton, Ashton Davis, Sarah Ellens, Kevin Levesque. Industry Analysis Chapter 2

2. Introduction and Objections Industry environment/Industry analysis Frameworks used to analyze environment and understand how industry features influence competition and profitability Forecast changes and develop strategies for the future Understand the value and challenges of analysis (Porter’s 5 forces framework) Analyze competition and customer requirements for industry advantage

3. Case: The Mobile Phone Industry Significant growth in the 90’s Move from market of professionals to everyday consumers Industry changes due to technological boom Vast differentiation between software, hardware, services, etc Smartphone introduction and takeover

4. Case Continued Competition and technology lowering prices Depressing Profitability Outsourcing causing new market entry Major uncertainties Product differentiation Balance of bargaining power

5. Environmental Analysis to Industry Analysis Business environment = all external influences affection a firms decisions and performance Organize information by using systems Example: PEST

6. PEST Political- Government appointed policies (TSA) Economic- Recession (Sales) Social- Everyday opinions of people (9-11) Technological- new technology that might change market (Wifi)

7. Basic Principles To make a profit a firm must create value for the customer- understand the customer To create value- acquire goods and services from suppliers- understand suppliers and maintain relationships with them Ability to generate profit depends on competition with firms competing for the same value-creating opportunities

8. The core of the firm’s business environment is formed by it’s relationships with 3 sets of players; 1) Customers 2) Suppliers 3) Competitors This is industry environment

9. Profit: Demand and Competition What determines profit? Value for the consumer Consumer surplus=More surplus received my customers (Frozen, ice) Producer surplus= Less received by consumers (Surface 2)

10. Profit Determined by: 1) Value of the product to customers 2) Intensity of competition 3) Bargaining power of the producers relative to their suppliers Southwest/Airline Profit (-11.3)

11. Porters Five Forces Suppliers Industry Competitors Substitutes Potential Entrants Buyers Level of Competition

12. Bargaining Power of the Suppliers The relationship between producers and suppliers is similar to that of producers and buyers. Key Issues: Ease to which firms in the industry can switch between different input suppliers Relative bargaining power of each party

13. Forecasting industry Profitability To predict the figure of profitability to an industry analysis occurs in 3 Stages: Examine how the industry’s current and recent levels of competition and profitability are a consequence to the present structure. Identify trends that are changing in the industry structure Are new players entering? Are products becoming more differentiated? Identify how these structural changes will affect the five forces of competition and result in profitability of the industry. Change in industry structure cause competition to weaken or intensify?

14. Positioning the Company Understanding the competitive forces that a firm faces within its industry allows managers to position the firm where competitive forces are the weakest. Effective positioning requires the firm to anticipate changes in the competitive forces likely to impact the industry

15. Strategies to Alter Industry Structures The first issue is to identify the key structural features on an industry that are responsible for depressing profitability. The second is to consider which of these structural features are amenable to change through appropriate strategic initiates..

16. Defining the Industry The first stage of industry analysis is to identify the key elements of the industry structure. Industry is defined as a gro0up of firms that supplies the market.

17. Segmentation Process of dividing the market by characteristics that are likely to influence the consumers’ purchasing behavior. Evaluating competitive conditions

18. Segmentation Purpose Identify attractive segments Select strategies for different segments To determine how many segments to serve

19. Five Stages of Segmentation 1.Identify possible variables 2.Construct a segmentation matrix 3.Analyze segmentation attractiveness 4.Identify key success factors 5.Analyze the attraction of broad versus narrow scope

20. Additional Forces Substitutes Reduce value of a product Complements Increases value of a product

21. Dynamic Competition Hyper competition Intense and rapid competitive moves Competitive advantage Destabilizing of industry structures

22. Key Success Factors What do our consumers want? What does the firm need to do to survive competition?

23. How it Relates Strategies to alter industry structure: No assigned seats Domestic only No meals Only Boeing 737

24. Positioning the Company 550 Boeing 737’s No long distances, no need for more fuel capacity Average Flight Distance: 653 miles Average Flight Time : 1 hour 55 minutes