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E-Safety Training Spring 2009
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E-safety What is it? Why is it important? E–safety resources/guidance
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What is e-safety? Don’t panic!
As caring parents you are already equipped with most of the skills/knowledge needed to deal with e-safety issues There is plenty of guidance out there to help & support you Knowledge is key If you know what is happening, you can know what to expect, you can do something about it and prevent incidents
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What is e-safety? E-safety is about ensuring children & young people use new technologies in a way which will keep them safe, without limiting their opportunities for creation and innovation It is a child safety issue not an ICT issue
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“I get so worried about what they might see that I feel happier if they just don’t use it.”
“If my child has a problem and I don’t know how to help, then I’d rather not know !”
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Activity In pairs discuss: What do you think the benefits and key risks around children using the internet are?
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Benefits of the internet
Educational games and programmes Research information The opportunity to communicate with people from all around the world The opportunity to share resources and ideas with people that have the same interests Shopping around the world without leaving your computer
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Some of the technologies…
Mobile phones Instant messaging BLOGS Social networking What next ??? Gaming sites Podcasting Music Download sites Chat Rooms This slide identifies some of the areas that we will be discussing today. We will look at some of these in detail to help clarify our understanding. This presentation includes information on mobile phones, video broadcasting and social networks Definitions for these and other terms are included in the glossary: ??? Emphasis that we do not yet know what will be the next development (Web 3.0) but as everything moved at a rapid rate new things will be along very soon. These may well include the location of the user? ICT for our children and young people is a way of life SMS Short Message Service Video broadcasting P2P file-sharing Wikis Text / SMS 9
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Mobile phones Camera phones Text messages Internet access e-mail
Anytime Anywhere Camera phones Text messages Internet access This is an area that is really developing at a rapid rate – we have already mentioned iPhones. If you have a mobile phone just think back to your first phone and compare it with your current phone It is important to recognise that the mobile phone is now capable of so much more than voice calls and text messages. So what can mobiles do now – Camera Phones including video and MMS (Multi-Media Messaging) – the phones used as a camera are growing in importance. People do not always have a camera with them, but they always have their phone. News items often include video taken from a onlooker using their mobile phone. Internet Access – which means that as well as finding information and using children can access chat rooms, social networks etc MP3 player – reports are starting that sales of i-pods are falling due to the realisation that Mobiles can serve that function Mobile TV – a much talked about development, trials have taken place. Downloads – can download music, games, pictures, video from the Internet. Games – not just Tetris or Snake. Can be multi-player games, and you can be chatting with your team mate or opponent very often while you play. Moblogs – uploading/ posting content onto the Internet from a mobile. Posts of images, texts etc. Further information can be found at Childnet MP3 player Chat and IM Downloads Mobile TV
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Videos can be rated and the number of times viewed recorded
broadcasting Video sharing websites are where users can upload, view and share video clips Videos can be rated and the number of times viewed recorded Video recorded with mobile phones can be easily uploaded YouTube is one of the ten most popular websites Video broadcasting - the uploading of a video clip to a website. When uploading the creator selects a couple of categories that best match their video and it will then be available on the web for all to view and to rate. Video hosting services are becoming increasingly popular but many creators are unaware that the videos can be viewed, copied and altered by anyone anywhere. Camera phones are often used to record video which then is uploaded onto one of the many websites. Frequently news items are broadcasted on these sites before the BBC YouTube was created in February 2005 and has very quickly grown in popularity. It has now been purchased by Google. In early 2007 YouTube was one of the top ten most popular websites on the Internet. Most users are teens and young adults. Two million videos are added to YouTube's stock of 100 million videos every month. Don’t forget TeacherTube! While much of the content consists of original amateur home video, many advertisers and media producers are now providing professional content. There is controversy around some of the content on these sites. Sensitive political and personal topics have resulted in the sites banned by some countries. YouTube bans the distribution of pornography but there is a range of questionable content available on the site. Many copyright videos on YouTube – see US Court ruling of Google (which owns YT) v Viacom. Due to the non-text and ever-changing nature of YouTube, parental controls and filters are often ineffective at blocking specific videos or portions of the site. Australia has banned YouTube in schools Latest US Court ruling is that YouTube (Google) must release a complete list of downloads to Viacom 11
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Chat Rooms Instant messaging Chat Rooms are websites or part of websites that provide an area for communities with common interests to chat in real time. Many Many Instant Messaging IM is a way of communicating with another individual in real time across the internet using text-based not voice communication. One One Chat rooms These are like communal versions of IM and can be a way to discuss a topic of interest or just keep in touch. They allow users to communicate with each other in real time (live), as opposed to the delayed time you get with . They are occasionally policed by “chat moderators” but often the moderation is very limited. A user enters a chat room, types a message into the computer, and sends it. This message is instantly displayed on the screens of the other users in the chat room. You never know who is going to be reading your messages or responding to them. During a Chat Room conversation one member may suggest having an IM. Thus changing to a one to one conversation with the related eSafety concerns Instant Messaging - you may have an IM system in your place of work! IM is a way of communicating with others and typing real-time conversations in text. It is less formal than a letter or and can be a good way for easy collaboration. It is cheaper than long distance phone calls IM tends to be one to one with messages being exchanged in a private "chat room." Young people are very good at managing more than one message at a time and having several one to one conversations. The IM system the alerts you whenever someone on your private list is online. Many online services provide IM services i.e. Yahoo and MSM. You can setup the IM defaults to keep a record of the discussions Young people will often 'swap friends' through IM, and therefore can be chatting to strangers who they feel they trust because a ‘friend’ of a ‘friend’ knows them. IM is a very intimate form of communication - more so than a chat room with its many users, and therefore child abusers will often use this as a means to extract personal information from a young person. 79% of children use IM 29% of parents don’t know what IM is Get I.T. safe NCH – 16 year olds
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Social networking Based on the idea of networking with friends and friends of friends In March 2006 MySpace (Rupert Murdoch owned) overtook the BBC website in visitor numbers and now has 5.2 million UK users In its first year Bebo attracted 21.4 million registered users worldwide US banned social networking sites within all public institutions Survey of yrs: average number of ‘friends’ = 75; of IM buddies = 52, mobile contacts = 38 (2006 USA survey of yrs) A social network is an online community that can chat, have a notice board and generally communicate with “friends” . These networks are part of many peoples’, especially the young, daily lives There are numerous social networking sites on the web. Some are aimed at professionals and focus on work related topics. Many others are aimed at young people and have vast memberships. In the UK ‘Friends Reunited’ was one of the early social networking sites. It was based on shared history, such as school friends, and has been used as a model for most social networks. These have now evolved to incorporate a very wide and diverse group of “friends” The etiquette on these sites is to post information about yourself which is totally against ALL eSafety advice. Bebo, MySpace, facebook are (mostly) not accessible in school together with any other known sites. There are many other similar sites with new ones springing up every day and it is often possible to get round filtering to access these networks. Facebook started as “AboutFace” – an online business contact directory. New research from USA indicates that 61 per cent of 13 to 17-year-olds have a personal profile on websites such as MySpace. Half of those have also posted pictures of themselves online Ofcom reported (April 2008) that 25% of 8-11yo have a social networking website profile. If MySpace were a country it would be the 8th largest in the world (c2006 – where does it rank now??) There are also under 13s with MySpace, Bebo accounts. Min age is 13. 13
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Social networking Many teenagers and younger children are signing up for social networking sites says telecoms regulator Ofcom in a report. In a research exercise covering 3,000 children it found that about a quarter of those aged between eight and 11 have a profile page on sites such as MySpace, Facebook and Bebo. This is despite the fact that these sites have a self-imposed minimum age limit of 13 or 14.
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Text A test…. Can you work out these rules for safe surfing devised by pupils? Uv d ryt 2 feel safe ll d tym, includN wen UzN ICT or yr mob ph Kip yr pRsNL dtails pvt. Don’t shO pix ov yrslf. F? or kin w/o chekin 1st W an XXX Use: Texting has developed a “language” all of its own based on missing vowels, common abbreviations and other substitutions. Also used in chat rooms. BBC has useful glossaries for chat, text etc at Not all are instantly recognisable. e.g. 9=parents are watching You have the right to feel safe, including when using ICT or on your mobile phone Keep your personal details private don’t show photos of yourself, friends or family without checking first with an adult Notice pic = photo Kin = family XXX = adult Some others POS = parent over shoulder F2t = free to talk Hak = hugs and kisses = parents are watching 99 = parents no longer watching ASLP = age, sex, location, picture This is often the first text or question on a social networking site Visit the website on slide for more acronyms Children and young people see text as their second language and use text in all their different forms of communication. We are now seeing research which shows evidence that children and young people who use text a great deal have higher literacy skills. 15
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Some more POS F2t Hak 9 99 ASL(P) = parent over shoulder
= free to talk = hugs and kisses = parents are watching = parents no longer watching = age, sex, location, (picture). Add more of these as appropriate This is often the first text or question on a social networking site 16
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How we use the technologies
Adults Digital Immigrants Young people Digital natives Shopping Banking & Saving Utilities & Insurance Booking holidays Research News Music Games Chat Instant Messaging (IM) Blogs Social Networking Start by describing how we adults often use the internet – both for school and personal use You may have used internet to research and book your holidays – bargain flights, good places to go, cheap accommodation etc. easyjet, ryanair … Shopping for your groceries, books, CDs etc Tesco, Amazon …. Young people on the other hand use the internet in a very wide range of ways. It is Integral part of their social life – used as a communication and entertainment medium What about work???????? Draw attention to stats –parents as beginners (dipping toes in); confident children – diving right in So where do you (as school staff) describe yourself? 28% of parents who use the internet describe themselves as beginners? 7% of children describe themselves as beginners (UKCGO 2005) Young people are sometimes described as digital natives. They have grown up with the Internet and the associated technologies. They consider the internet to be an essential part of daily life, not a luxury. We are often called digital immigrants because we have not grown up with the technology and often lag behind our children with our understanding 17
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It starts with Primary…
Primary pupils as likely as Secondary to access inappropriate material Year 9 girls most susceptible to ‘grooming’ Year 6, 10 and 11 most likely to plagiarise (boys more commonly than girls) Some interesting facts. As parents and carers it is important to be aware that this is not just a secondary concern. Teachers, parents and carers have a very important role in the primary phase to educate children and young people about using the Internet and related technologies safely. In the secondary phase the same message needs to be continued and embedded. Perhaps the biggest concern is what we do not know! What will be the technologies used tomorrow? How will we use these technologies How will the unscrupulous/ criminal use these technologies We do know that all users of these technologies can be traced and organisations such as: Internet Watch Foundation Child Exploitation and Online Protection Service work to monitor, detect and prosecute those individuals whose aim is to harm our children
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Challenges Young People Maturity
Like to post images and reveal personal information Want lots of ‘friends’ Talk about their peers – can be hostile Use inappropriate nicknames, often sexual Express insecurities and fantasies Trick others to make silly, embarrassing, dangerous acts with video or webcam Push boundaries - just as we pushed the boundaries as children Children and young people and often lack the maturity to realise the full implications of their actions. They : Upload photos that reveal personal information such as name, location (town, sports team, school, etc) on sites like Bebo without fully realising that these photos can be seen by anyone, anywhere. Add sexually indecent or inappropriate images (taken with their mobile or webcam) Copy private messages and circulate to ‘friends of friends’ who may not be real friends and therefore put someone at risk. Take images and/ content which can be hostile or have bullying content and circulate. Make their personal profile information public (do they realise what public really means!) Trick others into silly/ embarrassing/ indecent acts on webcam - Just put your local school name into YouTube or Bebo and you willprobably find a number of these. Can become obsessive in their uses of the Internet and time spent online On an extreme note they use the Internet for peer-to-peer encouragement of suicide, anorexia, drug-taking, self-harm ( This often makes national news and as you can imagine can have a devastating effect on the child and family)
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Risks of using the internet
Paedophiles use the internet to meet young people People lying to others online Bullying using the internet (Cyberbulling) Seeing inappropriate images and material Viruses and pop ups
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Unfortunately, it’s easy to lie online
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Think you know .... who you’re talking to?
Probably have to start this video directly from file.
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Tom’s Story video
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What are the dangers for us all?
Ofcom (Media Literacy Audit of Children, 2006, UK) 16% 8-15 yr olds have come across something ‘nasty, worrying or frightening’ 67% 12-15s trust most of what they find online Although this is a survey of children how many of us are part of these statistics? There are many websites that are bias, misleading or just untrue. How can we help our children and young people to distinguish between these? These aspects are covered in the KS3 curriculum – reliability & bias Y8 There are a number of scams – “if it sounds too good to be true – then it probably is” Nigerian 419, fake lottery wins, address lottery, ... (some examples from BBC News) 24
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Why is education so important in this area?
• 55% access the internet everyday • 47% for an hour or more • 21% liked IM/Chat rooms the most • 15% used gaming sites • 11% used Social Networking sites • 33% had access in their bedrooms CEOP Questionnaire Analysis 2007
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School Outside of school
? Supervised Monitored Filtered Curriculum The Hertfordshire Grid for Learning provides a filtered access. School monitors pupils and have acceptable use policy/ pupils rules. The curriculum supports eSafety. What happens in the home?? Supervision at home important but can be difficult because our young people protect their privacy. Ideally we all should work together to provide the same message. . Schools often provide internet usage in an ‘enclosed’ environment – heavily restricted, but once children and young people are outside of school there is often limited supervision (with even less restriction when children use mobile phones)
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What are the dangers for our children?
Biggest danger is the not knowing – 26% of parents don’t know how to check website history 65% of young people can clear internet history 1% of parents thought their child blogged 33% of children used blogs 67% of parents didn’t know what a blog was 33% of children have met a ‘friend’ online 8% have had a face-to-face meeting with an online friend 89% told someone they were doing so UK Children Go Online, 2005, 9-19 year olds % boys/ 57% girls asked to undress on webcam; 1 in 3 boys/ 1 in 10 girls did Remco Pijpers Foundation (2006, N=10,900 teens<18 yrs, Holland) Usage and experiences are not reported to parents/teachers as they fear the withdrawal of access Website history can be checked from the favourites icon but our children and young people can easily delete this history (option in Internet Tools). Possible to set content ratings and set passwords. All search engines such as Google or Yahoo provide the facility to set up ‘safe searching’ through the user preferences This research raises many questions 33% of children have met a ‘friend’ online - Q- Who is the friend? Are they who they claim to be? Are they really a friend? 8% have had a face-to-face meeting with an online friend. 89% told someone they were doing so Q- Who did they tell? Was it one of their friends? Did they tell an adult - possibly not! Looking at the Remco Pijpers research we have to ask why does a child need a webcam or a computer with an integral webcam in their bedroom? What about mobile phones with internet access, video and a wireless networks at home. It opens up an area where children and young people can so easily put themselves at risk. Education is the answer – not necessarily barriers. 27
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Video – Where’s Klaus?
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Are our children and young people aware of the risks?
Go through the statistics. Particularly focus on contact Info and location Different info on different sites CAN be connected (Data mining) Extract from Teachers TV video lesson. 29
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eSafety – Summing up the risks
Content - sexual, racist, violent unreliable/ bigoted i.e. safety of children’s minds Commerce - scams, phishing and pharming, downloads which steal information from users ! Contact - via interactive technologies – IM, chat, multiplayer games Culture – bullying, camera phones, blogging, social networking ….. One third of young people who go online at least once a week report having received unwanted sexual (31%) or nasty comments (33%) via , chat, instant message or text message. Only 7% of parents think their child has received such comments. UK Children Go Online, 2005, 9-19 year olds Content Throughout this session we have talked about content. We need to ensure that our children and young people are aware that websites can be inaccurate, have extreme views, contain pornography and be as good or bad as the individual who created them. Commerce There are many scams and we have all probably received bogus s. Phishing is where an appears to be from a recognisable company but in reality is from a bogus company set up to steal personal details, money etc. Pharming happens when a virus causes your browser to be redirected to a bogus website. By keeping your antivirus software up to-date the risk can be reduced. There is also a blur between advertising and finding out information. Many websites have short questionnaires or competitions with the aim of gaining personal information. This can then be used for direct marketing etc Contact This is an area open to significant abuse. We do not know who our “new friend” online really is! They could make unwanted contact or be a Paedophiles ( we must remember that paedophiles are criminals) . These new technologies are also a very effective medium for bullies Culture We are now in a totally new culture – very different from that of our childhood. Our children and young people want and expect to be fully involved in this culture. They want to make this their private space and are concerned that we will take it away if they tell us about any unpleasant experiences 30
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Things to watch out for Here are some common signs that a child may be having issues with the internet/new technologies e.g. cyberbullying, on line gaming, being groomed: • Excessive use of the computer • Aggressive behaviour regarding internet usage • Secretive behaviour • Change in use of sexual language
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What you should do Help children to understand that they should never give out personal details to online friends - personal information includes: – their messenger id – address – mobile number/any pictures of themselves, - If a child receives spam / junk & texts, remind them never to believe them, reply to them or use them.
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Safety Ideas Help your child to understand that some people lie online and that therefore it's better to keep online mates online. They should never meet up with any strangers without an adult they trust. Always keep communication open for a child to know that it's never too late to tell someone if something makes them feel uncomfortable. Teach young people how to block someone online and report them if they feel uncomfortable. There are people who can help. Report online child abuse, or for more advice and support.
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Safety Ideas Know what your children are doing online and who they are talking to. Ask them to teach you to use any applications you have never used. Help your children to understand that they should never give out personal details to online friends—personal information includes their messenger id, address, mobile number and any pictures of themselves, their family or friends—if your child publishes a picture or video online—anyone can change it or share it. If your child receives spam / junk & texts, remind them never to believe them, reply to them or use them. It's not a good idea for your child to open files that are from people they don't know. They won't know what they contain—it could be a virus, or worse - an inappropriate image or film.
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Images online Anything posted online is copiable. Very hard to remove.
Archive websites (wayback machine) Copies on computers worldwide is unknown Pictures of “my friends”
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provides internet safety advice for parents and carers
CEOP works across the UK and maximises international links to tackle child sex abuse wherever and whenever it happens. provides internet safety advice for parents and carers provides information on internet safety and safe surfing for young people aged 11 to 16 years report facility enabling anyone to report any inappropriate or potentially illegal activity with or towards a child online From e-world to real world, the work of the CEOP centre “Separating online child sex abuse whether it is chat-room grooming, distribution of illegal images or any other form of attack, cannot and should not be separated from offline consequences. People who prey on children whether for personal pleasure or other illegal gain do it in a way that exploits any possible opportunity. Any response must similarly be all encompassing...” Although aimed at 11 – 16 year olds some of the content could be appropriate for some primary pupils. There will be primary resources available in 2008 36
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‘Report Abuse’ in action
Microsoft have made a real commitment Approx £30,000 per month revenue lost from advertising in this space Some schools and other organisations use this as a link from their websites VGT Icon on industry websites. One of our original partners, Microsoft, agreed to put their money where their mouth was, and have added the VGT / Report Abuse page to their Instant Messaging service for free. This has been at cost to them in terms of potential revenue lost for using this space for advertising of about £30,000 per month. CEOP’s reports went up 80% when this button was adopted in this environment. This is due to the fact a large percentage of children use this technology as a means of frequent communication with their friends. 37
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What we have done so far to promote e-safety with the students
Dedicated ICT lessons Whole school assemblies to raise awareness of e-safety issues KS3 assemblies on cyberbullying Securus software– is a system we have in school to monitor internet usage – it looks for key words and images
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eSafety - resources http://www.staffsscb.org.uk/
Child Exploitation & Online Protection Centre - internet safety - CEOP
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