1. IT PROMOTION CELL

2. West Bengal – Facts

3. Economy –4 th fastest growing state in the country (ahead of Maharashtra and A.P) in the post-reform years –4 nd highest inflow of investments in recent years –Fastest growing STP with 185 companies employing more than 15,000 IT professionals –TCS, Cognizant, Wipro, IBM, CA, NIIT, AIG have centres –Lowest cost of operations - Cheap power, lowest attrition, lowest cost of living –Attractive fiscal incentives Cost –No case of labour trouble in IT –Proactive stance of Government to work disruption Labour IT Industry WEST BENGAL – THE REALITY

4. IT PROMOTION CELL Kolkata is the fastest growing STP of the country Percent; Growth rates of STPs in 2001-2003 KolkataKolkata ChennaiChennai MumbaiMumbai HyderabadHyderabad BangaloreBangalore All IndiaAll India THE STATE’S IT SECTOR HAS SEEN EXCELLENT GROWTH

5. IT PROMOTION CELL Source:Webel; Company Interviews –4 th largest centre with 2,100 strength –Plans to double strength by 2004 –Planned to be 2 nd largest centre –1,500 professionals employed –Will increase to 4,000 by 2004 –2 nd largest centre after Chennai –Investing in new facility in Kolkata –(12.5 + 6 )Acre campus under construction –Including Spectramind’s 4 th centre –Will employ 2500 professionals –JV between TCG & United Airlines –Strength to double by 2004 152 IT & 33 ITeS companies operate in Kolkata KOLKATA IS AN IMPORTANT CENTRE FOR MANY COMPANIES –Satyam lands in Kolkata: –Satyam has been allotted 2.77 acres of land to start their operation initially. More land to be provided for their Campus.

6. IT PROMOTION CELL IMPRESSIVE LIST OF INTERNATIONAL COMPANIES ARE SERVICED FROM KOLKATA

7. IT PROMOTION CELL HAS The Advantage Bengal

8. Talent Cost of operations Infrastructure Policy Investor support WEST BENGAL IS WELL POISED ON KEY ENABLERS

9. IT PROMOTION CELL WEST BENGAL IS WELL POISED ON KEY ENABLERS Cost of operations Infra structure Policy Investor support –Best educational institutes –Large pool of English speaking graduates –Excellent domain knowledge Talent

10. IT PROMOTION CELL  Good English language skills 30,000 pass out p.a. from English medium schools Has largest number of ICSE schools Hinterland of North-East provides access to talent HUGE POOL OF QUALITY TALENT IN WEST BENGAL Source:India Today, Manpower profile of India; Team analysis Over 545,000 enrol for graduate courses (including about 120,000 in commerce & 330,000 in arts/ education) in 3 yrs 13,000 students enrol in engineering IIM Calcutta Presidency College IIT Kharagpur IIT, Kharagpur IIM, Kolkata Indian Statistical Institute, Kolkata Presidency & St.Xaviers (Ranked best in the Country) 16 Govt.University including one Central University 67 Engineering Colleges 450 Degree Colleges.  The Best are here  Huge annual intake of under-graduate students ONE OF THE HIGHEST PER CAPITA SPEND ON EDUCATION IN INDIA

11. IT PROMOTION CELL DOMAIN KNOWLEDGE EXISTS IS MANY AREAS Source: Manpower profile of India –1,20,000 students enrol (across 3 years) for Ccommerce –Country’s largest life insurer, LIC, runs largest operations –One of the leading non-life insurer, NIC headquarter –15 foreign/private banks Located, HQs of 3 large banks Banking, Finance Insurance –Dedicated software units for airlines and shipping business –One of the largest port complexes (Kolkata and Haldia) –Acts as a transportation hub for 11 Indian states Travel & Logistics –Over 2000 enrol for French and 1100 enrol for German every year – Traditional Manufacturing, Engineering and Mining Hub of India – Domain Knowledge in Engineering Design Engineering Design Foreign Languages – Renowned Art Colleges in Kolkata,Shantiniketan – Toonz Animation Academy in Kolkata Visual Arts

12. IT PROMOTION CELL Infra- structure Policy Investor support Talent Cost of operations –Lowest cost of living –Lowest attrition rates –low power costs –Attractive government incentives WEST BENGAL IS WELL POISED ON FIVE KEY ENABLERS

13. IT PROMOTION CELL … as evident in lower salaries* for fresh graduates 110 90 84 66 Mumbai KolkataKolkata Bangalore Chennai Hyderabad Delhi One of the lowest CMIE consumer price indices** among metros Bangalore Hyderabad Delhi Mumbai suburbs Chennai 140 110 108 105 95 84 KolkataKolkata *Estimates provided by a leading HR agency with Nationwide footprint **Urban non-manual workers, June 2003 (CMIE) Source:Manpower profile of India; Interviews with HR Consultants; CMIE KOLKATA HAS LOWEST COSTS COMPARED TO OTHERS

14. IT PROMOTION CELL Attrition rate of ITeS companies in metrosAttrition rate of ITeS companies in metros 25 Delhi Kolkata Per centPer cent Mumbai Bangalore Chennai Hyderabad 40 40 40 30 15 15 10 30 Kolkata's strength is low attrition rate, which is embedded in the culture - people won't leave jobs for a Rs 500 p.m. increment Low attrition rate is a characteristic of the culture here Kiran Karnik, PresidentKiran Karnik, President Lakshmi Naranyanan, COOLakshmi Naranyanan, COO WEST BENGAL HAS LOWEST ATTRITION LEVELS

15. IT PROMOTION CELL Comparison of basic tariffs in major IT destinationsComparison of basic tariffs in major IT destinations Rs / UnitRs / Unit Gurgaon Chennai Chandigarh Hyderabad Bangalore Kolkata Mumbai/Pune Source:C B Richard Ellis NASSCOM & Gartner have ranked the state No. 1 in power availability & quality West Bengal is a surplus power state and net exporter WEST BENGAL NUMBER 1 STATE IN POWER

16. IT PROMOTION CELL Description Financial impact FCI subsidy –Subsidy @15% of fixed capital investment (ceiling Rs.150 lakh) Rs. 150 lakh Stamp duty/ Registration Fee exemption Consumption (Entry) tax exemption –Exemption from payment of consumption tax on material brought into state for initial construction Total (excluding land subsidy) Rs. 210 lakh –Subsidised land (around Salt Lake) for 1st few large ITeS anchor investors –Land at 20-30% of market price Land subsidy –50% of ESI and EPF contribution for every employee Rs. 45 lakh Employment generation subsidy subsidy Total annual operating cost subsidy Rs. 152 lakh –Subsidy on interest payments (50% of interest liability) – ceiling Rs. 100 lakh p.a. Rs. 100 lakh Interest payment subsidy –Electricity duty waived for 1st 5 years Rs. 7 lakh Electricity duty waiver –Exemption from stamp duty and registration fee for purchase/ acquisition of land/buildings % of value of land/property transfer Rs. 60 lakh Rs 2.1 CRORE ONE TIME INCENTIVES Description Financial impact RECURRING INCENTIVES OF ~ Rs 1.5 CRORE INCENTIVES OFFERED

17. IT PROMOTION CELL Mumbai suburb BangaloreDelhiChennaiKolkata Call centre – Indexed cost/FTE (Mumbai suburb = 100) LabourRelatedcosts NonLabourcosts Hyderabad Source:India Today; CMIE Index; team analysis 100 97.8 100 88.4 91.9 12% 89.7 WEST BENGAL’S COST COMPETITIVENESS

18. IT PROMOTION CELL WEST BENGAL IS WELL POISED ON KEY ENABLERS –Reliable telecom connectivity –‘Walk-in’ physical infrastructure –Best-in-class local transport –Excellent social infrastructure –International accessibility Policy Investor support Talent Cost of operations Infra structure

19. IT PROMOTION CELL Kolkata Chennai Mumbai Kochi 580 Mbps580 Mbps 3 earth stations (VSNL and STPI) – one of the best in the country3 earth stations (VSNL and STPI) – one of the best in the country VSNL uses BSNL OFC leased lineVSNL uses BSNL OFC leased line 92 Mbps (29 E-1s, One 34 Mbps line) and provides SLA92 Mbps (29 E-1s, One 34 Mbps line) and provides SLA Submarine cable KOLKATA OFFERS INTERNATIONAL CONNECTIVITY THROUGH BOTH SATELLITE AND CABLE

20. IT PROMOTION CELL Kolkata Chennai Mumbai Kochi 580 Mbps580 Mbps 3 earth stations (VSNL and STPI) – one of the best in the country3 earth stations (VSNL and STPI) – one of the best in the country More bandwidth and redundancy from BSNL Submarine cable AVAILABILITY OF CABLE-BASED CONNECTIVITY WILL SEE A HUGE INCREASE SOON Alternative national long distance loop from Reliance (by Apr 2004)

21. IT PROMOTION CELL –Spread across 150 acres of green, pollution-free land near the airport –India’s first fully integrated IT Complex in Salt lake City, Kolkata –Excellent infrastructure like roads, ATMs, food joints –Over 185 IT and ITeS Companies with 15,000 professionals SALT LAKE IT HUB IS WORLD CLASS

22. IT PROMOTION CELL –Upcoming IT park (40 acres) at Sunrise City creating 3 million square feet space –Existing IT hub in Salt Lake (Sector V) –200 acres available at Rajarhat – New Town (3 km from Salt Lake) for IT and ITeS units 2 3 1 1 2 3 LAND EARMARKED TO MEET 2010 IT VISION

23. IT PROMOTION CELL  Only State with fully functional underground train network Plans to connect Salt Lake Area  Multiple modes of local transport exist like underground trains, buses, taxis, trams, circular railway  State has strengthen road network further AJC Bose Flyover, largest urban flyover (2.5 Km) commissioned in record time of 368 days  New road to Airport from Salt Lake (IT hub) To be commissioned by Mar 2004 Will decrease commute time from airport to 20 mins from IT hub KOLKATA OFFERS BEST-IN-CLASS LOCAL TRANSPORT OPTIONS

24. IT PROMOTION CELL Best-in-class clubs, oldest golf course, rich cultural heritage & tourist destinations, world- class hotelsBest-in-class clubs, oldest golf course, rich cultural heritage & tourist destinations, world- class hotels KOLKATA OFFERS EXCELLENT SOCIAL INFRASTRUCTURE

25. IT PROMOTION CELL London Kolkata Bangalore Cochin KOLKATA HAS DIRECT FLIGHTS TO KEY EUROPEAN AND ASIAN HUBS Amsterdam Singapore Bangkok OriginDestination x (y.z) x flights a week (flight time y hrs z min) Hyderabad G U L F Countries 3 (10.40) 1 (12.25) 10 (2.25) 5 (4.05) 2( 7.25 )

26. IT PROMOTION CELL Cost of operations Infra- structure Investor support Talent –Strong policy measures –Strong e-governance and IT literacy initiatives Policy WEST BENGAL IS WELL POISED ON FIVE KEY ENABLERS

27. IT PROMOTION CELL –Permission for women to work at night and permission to run three shifts irrespective of national holidays –Allow self-certification for specific enactments such as National Holidays Act, Contract Labour Act –Relaxations in building and zoning laws (e.g., ability to construct centre in residential areas) –Provide IT units establishment status under Shops and Establishments Act –Public Utility Service status to the IT industry POLICY ISSUES RELATING TO IT OPERATIONS MADE LIBERAL POLICY ISSUES RELATING TO IT OPERATIONS MADE LIBERAL

28. IT PROMOTION CELL  West Bengal State-wide WAN (WBSWAN) 2 Mbps OFC network for data, voice and image communication Connecting Kolkata to all district headquarters To extend to 341 blocks and 3660 panchayats very soon  Application Service Provider (ASP) model to provide public interface to government information  Geographical Information Systems for Municipalities  Computerisation of government departments (including land records)  Telemedicine Projects to serve the rural people.  Aggressive IT literacy program (schools/colleges) in partnership with companies like Microsoft, IBM, HCL, NIIT, Wipro and Tata Infotech E-GOVERNANCE INITIATIVES ARE BOOSTING IT AWARENESS

29. IT PROMOTION CELL Rental space availability –Helps in obtaining space on rent/lease in buildings Land procurement –Allocates as and when available Telecom infrastructure –Interacts with BSNL to help procure last-mile connectivity Power connections –Interacts with POWER UTILITY to get power connections Building approval STPI registration –Forwards building plans after preliminary check to local Municipality to expedite clearances –Authorised to give STPI registration on behalf of STPI WEBEL - SINGLE WINDOW SUPPORT CENTRE

30. IT PROMOTION CELL Buddhadeb Bhattacharjee Chief Minister, West Bengal “The Government will do what it takes to get you to the state” COMMITMENT OF THE STATE