1. CHAPTER 2 The Healthcare Professional
Professionalization
Healthcare Professionals
Nurses
Pharmacists
Allied Health Professionals
Healthcare Administrators
Considerations for Human Resources Management
The Changing Nature of the Health Professions
Copyright 2011 Health Administration Press

2. Healthcare Professionals
As healthcare evolves, more professionals are needed who are empowered to make decisions without direct supervision.
Functional training teaches personnel to perform tasks but does not teach the theory behind the practice.
Theory is also essential.
Healthcare workers include practitioners (e.g., doctors, nurses, dentists, physicians’ assistants), administrators, and allied health professionals.
Healthcare workers are employed in a variety of settings, including hospitals, ambulatory care organizations, pharmaceutical companies, physicians’ offices, research institutes, and more.
Copyright 2011 Health Administration Press

3. Healthcare Professionals
Nurses: the art of caring with the essence of science
Assessment
Diagnosis
Planning
Implementation
Evaluation
Registered nurse versus licensed practical nurse
Copyright 2011 Health Administration Press

4. Healthcare Professionals
Pharmacists
RPh versus PharmD
State-board certified
Changing role of the pharmacist
Allied health professionals
Professionals who deliver health-related services
Disease prevention
Nutrition
Rehabilitation and therapy
Requires education and training
Copyright 2011 Health Administration Press

5. Healthcare Professionals
Healthcare administrators
Organize, coordinate, and manage healthcare
Postsecondary education required
Bachelors and/or master’s degree in healthcare administration, business administration, or public health
Growth of the profession
10,000 healthcare administrators in 2007, up from 5,700 in 1990
Copyright 2011 Health Administration Press

6. The Role of HR Management in Healthcare
Qualifications of HR personnel
Education, experience, judgment ability, accountability, physical and communication skills, and certification or licensure
Primary roles
Verifying credentials
Education services
Practitioner management
Copyright 2011 Health Administration Press

7. The Changing Healthcare Profession
The 1990s:
The meaning of health redefined
Boundaries of healthcare professionals reshaped
Outcomes of healthcare interventions changed
New ways of thinking about quality of life
Three major changes
Shift to outpatient care and cost containment
Technological advances
Medical innovation
Copyright 2011 Health Administration Press

8. Healthcare Trends Affecting HR
Hospitalists and changing hospital–physician relationships
Decreased reimbursements
Alternative therapies
Interdisciplinary patient care teams
Recruitment and retention
Entrepreneurship
Copyright 2011 Health Administration Press