1. Innovation in operations and processes Lesson 6 Chapter 8 + slides

2. What are operations? Operations include the processes that transform inputs into final output What is a process? All activities are part of processes The process is a value-added processing Any process involving people and / or resources Every process has inputs and outputs (results) Each process requires controls to ensure stability Need to measure inputs, process activities, output Process include all phases that transform inputs into final output

3. Information System Computer System The term information system refers to the set of hardware, software and technologies that constitute only a part of the real information system. It 'good to clear then that the term information system means that in regard to information management in the enterprise, or how it is processed and communicated the information, however, the term computer is done reference to everything related to the devices that will be used.

4. information system identifies an organized structure, made up of people, procedures, computer equipment, which is aimed to collect, select, evaluate and disseminate data and information to be used as decision support.

5. system informations’s components phenomena of interest to the company information stakeholders data assetsprocedures principles & values data processing employees measurement of phenomena

6. It contains the following elements: A wealth of data (representing the raw material with which represent information) a 'set of procedures for the acquisition, data processing and for production of information a set of people who run these procedures a set of tools and instruments necessary for treatment, transfer and storage of information.

7. data information knowledge release of information data processing data acquisition

9. Businesses began to use for the first time the technologies layout and grew up with computers and the Internet later in the 50s and 60s. The introduction of computers in business necessitated the introduction of new systems that combine information technology with manufacturing processes. These systems, nowadays, play a key role in manufacturing industries where they are known by the name of MRP stands for Material Requirements Planning. After nearly two decades, these systems are no longer able to meet all the needs of companies of the time, evolved into MRP II (Manufacturing Resource Planning). Then due to the competitive pressure the companies found themselves in different position of having to revise their business strategies and redesign their business processes. Particular emphasis in recent times, have had, in fact, the draft of these business process reengineering (BPR - Business Process Reengineering), which aim to radically rethink how to operate in order to achieve significant improvements. This activity leads to remove the existing information systems, both in terms of technology, that the realignment of business objectives. The new systems are designed to adequately support the core processes.

11. The ERP Enterprise Resource Planning have evolved over a period that has lasted forty years, introducing innovations both in the business, which in information technology as a fundamental means of this evolution. The biggest goal is reached that it has implemented integration and synchronization of all the individual functions necessary to management company.

12. ERP system

13. The idea of sharing the real benefit of such systems and that more than any other allows the integration. The connectivity of these systems is provided by a set of software sub- system data sharing, once the data is stored, can be used by any division. This organization provides immediate and visible benefits. At first, simplistic analysis would seem that the process information generated by an event of starting branches in different activities according to a sort of hierarchy: starting, for example, from a production order, it triggers a sequence of operations involving other departments as "child nodes" of the first event. In fact, one can not speak of a tree, but of a network structure. The fundamental difference lies in the mode of interaction between the various departments: each generates data that are below the node, the node brother and also the parent node, creating connections with all the equipment involved in the ongoing process and this is the true implementation of the concept integration.

14. Relationship between the additional modules

15. The most widely used ERP systems in the world are SAP and Microsoft Dynamics. 1.Distribution 2.Supply Chain Management 3.Financial Management 4.Production 5.Human resource management 6.Business Intelligence 7.Customer Relationship Management (customer relationship management) 8.Project Management

16. 1.Ease of access to confidential information 2.Elimination of redundant data and 3.Operations 4.Reduction of life cycles 5. Increase efficiency while reducing costs 6. Greater adaptability to change advantages and disadvantages

17. 1.The implementation of ERP system 2.Necessary process re-engineering 3.Maintenance of the component under the control of the seller 4. Problem of disorientation