1. OSLT F INANCE PERSONNEL U NIT 1 P ATHWAYS TO E MPLOYMENT P ART 2 Tsae-Ling Tenney October 2012

2. Review

3. Group Activity Consider the following scenario: A friend is moving to Canada and hoping to find work in finance. Please identify five pieces of advice you would offer your friend.

4. Familiarize yourself with cultural concepts related to the workplaceFamiliarize yourself with cultural concepts related to the workplace 1 Values, Behaviours, Communication Styles and Personal CultureValues, Behaviours, Communication Styles and Personal Culture 2 Cultural Orientations to TimeCultural Orientations to Time 3 T ODAY ’ S O VERVIEW

5. Cultural Concepts Group Activity Write “Culture” in the middle of the chart paper. Brainstorm and record what comes to mind when you think of the term “culture.” Discuss the results as a class.

6. Cultural Celebration Thanksgiving PPT Importance of understanding cultural celebrations

7. Cultural Aspects surface versus deep aspects of culture visible and invisible aspects of culture compare aspects of your culture to your experiences and observations of culture in Canada

8. Understanding Culture Culture refers to values and behaviours shared by a group of people and passed from generation to generation. These values and behaviours are learned. Cultures change over time. Most of what shapes culture is invisible, not only to others, but to ourselves.

9. Culture and Concept of Time different cultures have different expectations when dealing with time a shared concept of time is a key element in the business sector in any culture – why?

10. Focus - Workplace Culture What is “workplace culture”? value of understanding the culture of a specific workplace context how culture shapes communication skills and expectations in your occupation in Ontario

11. Focus - Workplace Culture What changes “workplace culture”? – culture, society, technology – economy – employees and employers

12. Pathways to Employment (review) be aware of cultural differences and their impact on communication in the workplace

13. Group Activity - discussion Read a job posting. Discuss about the cultural values embedded within the job posting. Compare the embedded values with those in your own cultures.

14. Group Activity – Job Description You are a group of managers and project leaders. You are in a meeting to decide on the job description of a Financial Compliance Officer. As a group, agree on a set of skills (prioritized) required for the position.

15. Summary Familiarize yourself with cultural concepts related to the workplace Values, Behaviours, Communication Styles and Personal Culture Cultural Orientations to Time

16. Resources This slide deck and related resources:

17. Q UESTIONS ?