1. Online Career Portfolios: Powerful Tools for Colleges, Candidates, and Employers CUMREC National Meeting May 13, 2003 Copyright Roderic R. Dugger,, 2003. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.

2. Presenters Jeff Garis -- Director, FSU Career Center Ric Dugger -- Assistant Director, FSU Administrative Information Systems

3. Agenda u Program Overview u FSU Career Portfolio History u Career Portfolio Overview u Employer Validation u Portfolio Technical Infrastructure u Career Portfolio Demonstration

4. Career Portfolio Issues u Career planning & teaching tool u Integration of job search components u Graduate/professional school application u Dynamic online candidate information rather than a static resume u Student utilization  Application to academic programs

5. History & Development - FSU Career Portfolio Fall 1998 u Approached by Sandy D’Alemberte, President of Florida State University Fall 1998 - Fall 1999 (ongoing) u Research regarding other university portfolio systems n i.e., USC, Oregon, Kent State n Portfolio clearinghouse-AAHE www.aahe.org/teaching/portfolio_db.htm

6. History & Development (cont.) January 1999 u Northwestern Mutual Life proposal June 1999 u Created Career Center Task Force Fall 1999 u Professional Staff line Spring 2000 u Graduate Assistant (Web Designer)

7. History & Development (cont.) 1999-2000 Developed System Prototype u Prototype demonstrations n President, University Technology Oversight Committee, Council of Deans, Council of Informed Advisors, College of Engineering ABET Accreditation Committee 2000-present u System technical development with AIS Initial Testing & Current Status

8. Current Status u Over 8,000 student users during 2002-2003 u Classification of users: approximately 1,000 freshmen, 1,000 sophomores, 1,000 juniors, 3,000 seniors and 1,000 graduate students u Evenly distributed among majors

9. Current Status u Patent application, technology transfer & licensing issues u Student evaluation u Referred user evaluation

10. Goals of the FSU Career Portfolio u Educate students about workforce skills u Connect students with opportunities to develop skills u Provide a mechanism for students to document their skills and market themselves to employers or graduate schools

11. Student Feedback u Focused on user interface design issues n Is it user-friendly? n Does it make sense? n Would you use it? u Many changes were made to the design as a result of the testing u Results were overwhelmingly positive

12. Employer Validation of Portfolio u Did we identify skills important to employers? u Would employers use an on-line portfolio?

13. Employer Feedback “Skills” FSU Questionnaire u Fall 1999 Career Expo u 246 Returns u Importance/ Frequency of Use NACE Survey u Summer 2000 u 482 Responses u Importance

14. Importance of Skill to be Successful in Your Organization Communication4.94 Teamwork4.72 Leadership4.60 Critical Thinking4.57 Personal Management4.52 Creativity4.08 Technical/Scientific4.02 Social Responsibility4.01 (On a scale of 1 to 5; 1 being least useful and 5 being most useful)

15. Frequency of Skill Use in Your Organization Communication4.91 Teamwork4.73 Personal Management4.51 Critical Thinking4.47 Leadership4.46 Creativity3.95 Technical/Scientific3.91 Social Responsibility3.89 ( On a scale of 1 to 5; 1 being least useful and 5 being most useful)

16. Employers Rate the Importance of Candidate Qualities Communication skills (verbal and written)4.69 Honesty/integrity4.66 Teamwork skills (works well w/others)4.55 Interpersonal skills (relates well to others)4.52 Strong work ethic4.50 Analytical skills4.37 Flexibility/adaptability4.33 Computer skills4.25 Self-confidence4.08 Leadership skills4.04 Organized4.00 Detail oriented4.00 Friendly/outgoing personality3.91 Tactfulness3.79 Well-mannered/polite3.79 Creative3.71 Entrepreneurial skills/risk taker3.45 Sense of humor3.39 SPOTLIGHT on Career Services, Recruitment, and HR/Staffing A Biweekly Publication of NACE, November 15, 2000, Page 6

17. Employer Questionnaire “Usefulness” u Fall 2000 Career Expo u 87 Responses u 5 Questions n Interest n Use n Type n Significance n Importance of Skill Identification

18. “Would you be interested in an online portfolio system?” u YES88% u NO6% u UNSURE6% Results of Employer Questionnaire

19. “Would you use an on-line portfolio to screen candidates?” u YES87% u NO 8% u UNSURE 5% “Would you use an on-line portfolio to supplement a candidate’s interview?” u YES71% u NO 16%  UNSURE 13%

20. “Would you prefer a paper portfolio rather than an on-line portfolio?” u YES 17% u NO 64% u UNSURE 16% “Would access to candidates’ self-reported employability skills be useful in screening potential applicants?” u YES87% u NO 4% u UNSURE 9%

21. Implications u Employers validated importance and usefulness of skills u Employers endorsed an “On-line Portfolio System”

22. Technology Approach Base the system on solid but progressive and standard technology n Web delivered – for any place, any time service n Database server – Oracle n Powerful programming – JAVA n Security – Integrated with FSU’s single log-in environment n Electronic Document Management

23. Technology Approach Leverage technology using “subject matter expertise” n Designer for needs analysis and page/flow design n Oracle expert to help with database design n EDMS expert to help with the Artifacts issues

24. Technology Approach Obtain and focus talent – recognize that once launched, this will live and grow forever n Used two Java developers to write the system and retain one for support Design and build using a functional component approach that leverages phases – for quicker results and ongoing refinements

25. Project Relationship Business Owner – Should Expect n IT that is pursuing the intelligent use of progressive technology n IT that recognize that every serious technology service needs to provide: l Tools for the constituents l Tools for the business office staff for in-house activities l Tools for management - to measure and direct the activities

26. Project Relationship IT – Should Expect n A customer that knows their business n A customer willing to invest time and energy in their system n A customer that knows technology costs

27. Project Relationship Both – Should Insure n IT guides technology, BUT the Business Owner must drive the project n Enterprise data integration - seeing data as an “institutional” resource n Integration with other technology services for user friendliness

28. Demonstration of the FSU Career Portfolio http://www.career.fsu.edu/portfolio