1. Chapter 8: Development of Business Intelligence
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2. Outline BI Solutions Characteristics of Good BI Solutions
Sourcing of BI Solutions
Methodology for Developing BI Solutions
Steps in the Development of the BI solution
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3. BI Solutions … #1
The four BI capabilities come together in a BI solution
Developed for, and deployed within, a client organization
A BI solution utilizes the BI tools to deliver the information and knowledge that facilitate decision-making
An organization could adopt multiple BI solutions
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4. BI Solutions … #2 BI Solution(s) BI Capabilities BI Tools
Other Technologies (e.g., Data Warehouse, Data Mining)
BI Capabilities
Organizational Memory
Information Integration
Insight Creation
Presentation
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5. Characteristics of Good BI Solutions … #1
Characteristic essential in both short and long term
Alignment – fit with business strategy and processes
Intelligence – provide new and valuable insight
Usability – should be easy to use
Accuracy – based on clean and accurate data
Connectivity – effective interfaces with other ITs
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6. Characteristics of Good BI Solutions … #2
Characteristic essential in the long term
Flexibility – should be easily and quickly modifiable
Portability – should work on different software and hardware platforms
Scalability – should be expandable as users and volume of data increase
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7. Sourcing of BI Solutions
Sources of BI Tools and Technologies
Internal
External
Development of BI Solution
Internal & External
Joint
Two major aspects:
Source of tools and technologies
How the BI solution is developed
Three possibilities each
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8. Sourcing of BI Solutions (contd.)
Broad BI Approaches to Sourcing of BI Solutions
Sources of BI Tools and Technologies
Internal
External
Development of BI Solution
I. Completely
In-house
Development
Internal & External
Joint
V. Complete
Outsourcing
III. Utilization of Tools Acquired from
Vendors (possibly with some internal tools)
in Joint Development
IV. Outsourced
With Some Internal BI Tools
II. Utilization of Tools Acquired from
in In-house Development
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9. Sourcing of BI Solutions (contd.)
Three major decisions in the selection of vendors and tools as part of the development of BI solution.
Strategic or Tactical Buying – establish long-term strategic relationships with few preferred vendors or select vendors with best options for a particular need
Mega-Vendors or Independent BI Vendors – both have advantages and disadvantages
Standardization or Multiple Options - extent of standardization depends on factors such as prior experience with BI, competence of the internal IT staff, and available resources (see figure on next slide)
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10. Sourcing of BI Solutions (contd.)
Selection of One or Multiple Vendors for BI Tools and Technologies
Mixing niche vendors becomes more useful
Focusing on one large vendor becomes more useful
Organizational Memory
Information Integration
Insight Creation
Presentation
BI Capabilities
Data Warehousing
ERP
Knowledge Repositories
Digital Content Management tools
Document Management tools
Business Analytics tools
Data Mining
Real-time Decision Support
Text Mining tools
Web Mining tools
Environmental Scanning
RFID
OLAP tools
Visualization tools
Digital Dashboards
Scorecarding tools
BPM tools
BI Tools and Technologies
Note: The highlighted tools have emerged along with development of BI, whereas the others have been
adapted from other technologies to support BI.
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11. Methodology for Developing BI Solutions
Two distinct approaches to software development are relevant in the context of development of BI solutions
Waterfall development
Agile development
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12. Methodology for Developing BI Solutions: Waterfall development
Strictly sequential process – follow the steps
Finish one step before moving to the next
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13. Methodology for Developing BI Solutions: Waterfall approach, #2
Plan
Design
Build
Deploy
Analyze
Review
Project Start
Project End
Waterfall Approach to the Development of BI Solution
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14. Methodology for Developing BI Solutions: Agile development
Iterative process – repeat the sequence of steps multiple times
Break the task into smaller chunks – make them work and build upon them
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15. Methodology for Developing BI Solutions: Agile approach, #2
Agile Approach to the Development of BI Solution
Iteration 1
Iteration 2
Plan
Design
Build
Deploy
Analyze
Review
Plan
Design
Build
Deploy
Analyze
Review
RECOMMENDED
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16. Steps in the Development of the BI Solution … #1
Primary Development Steps:
Plan – Objectives, alignment, scope, deliverables, cost-benefit analysis, infrastructure, staffing, and organizational involvement
Analyze – model processes, develop metrics, get users involved, and assess organizational readiness
Design – create detailed design specifications pertaining to organizational memory, information integration, insight creation, and presentation capabilities
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17. Steps in the Development of the BI Solution … #2
Primary Development Steps (continued):
Build – create the solution (or a pilot version) using the design specifications
Deploy – test the current iteration, train users and support staff, roll-out the BI solution
Review – evaluate the BI solution. Are stakeholders satisfied? What works? What doesn’t work? What can be improved?...
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18. Steps in the Development of the BI Solution (contd.)
PRIMARY DEVELOPMENT STEPS
Plan
Analyze
Design
Build
Deploy
Review
Management of BI
Iterate
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19. Recap Examined BI solutions and their desired characteristics
Described the process associated with the sourcing of BI solutions and tools
Described the overall approach to developing BI solutions, and the development of BI solutions
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20. Key Terms internal development outsourced development
planning
review
sourcing
waterfall development
agile development
analysis
business intelligence vendors
business intelligence development
business intelligence solutions
deployment
design
development
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