1. IBM and Business Objects Partners in Portal and Workplace Solutions

2. Slide 2 2 Copyright © 2005 Business Objects S.A. All rights reserved. Business Objects Corporate Overview – Q1 2004 Year Founded1990 HeadquartersSan Jose, CA and Paris, France Customers28,000 in more than 80 countries Partners3,000 global partners Stock MarketsNASDAQ: BOBJ and Euronext Paris (ISIN: FR0004026250 - BOB) Employees4,000 worldwide Annual Revenue 2004$925 Million

3. Slide 3 3 Copyright © 2005 Business Objects S.A. All rights reserved. Partners for 12+ Years  Business Objects is a Premier member of IBM PartnerWorld  IBM is one of 3 Business Objects Strategic Alliances Customers  Over 5000 joint customers Solutions  Industry and horizontal solutions with IBM in Retail, CPG, Life Sciences, Industrial, Automotive, Financial Services, Insurance, and Risk & Compliance IBM BrandBusiness Objects Support DWE, DB2 UDB, DB2 OLAP Server, Information Integrator, Cube Views, Informix, Redbrick, Entity Analytics, Content Manager Business Objects OEMs Information Integrator into their ETL tool, Data Integrator WebSphere Application Server, WebSphere Portal, WebSphere Information Integrator Notes, Domino and Workplace solutions including IBM’s risk & compliance/SOX solution with Workplace for Business Controls & Reporting Run natively on pSeries and xSeries; Access data stored on iSeries and zSeries Business Objects is OEMed into the Rational suite Business Objects is OEMed for use with the Tivoli Data Warehouse IBM Developer Relations says Business Objects has the broadest BI support for IBM middleware IBM and Business Objects Partnership

4. Slide 4 4 Copyright © 2005 Business Objects S.A. All rights reserved. Business Intelligence Business Objects XI and Crystal Reports XI www.businessobjects.com www.businessobjects.com Business Objects' 2004 acquisition of Crystal Decisions and the Crystal Reports line of reporting tools has launched the company into the small and medium business sector. BusinessObjects XI and Crystal Reports XI give Domino professionals powerful enterprise reporting, query and analysis, report distribution, and decision support tools. BusinessObjects XI is a business intelligence platform designed to help users get the information they need wherever it might be located in the organization. Crystal Reports XI expedites report development, presents user information in familiar formats, and simplifies managing, securing, and delivering reports over the Web.

5. Slide 5 5 Copyright © 2005 Business Objects S.A. All rights reserved. Business Objects Solution Stack

6. Slide 6 6 Copyright © 2005 Business Objects S.A. All rights reserved. WIFM?  BI Drives Demand For IBM Software Accelerate incremental revenue for IBM Speed deployment of middleware and hardware Optimization of customer solutions Differentiates IBM’s offering Business Intelligence drags… Database59% of the time Portal53% Tools48% Systems Management47% --Source: IBM 2005

7. Business Objects and IBM Websphere Portal Integration

8. Slide 8 8 Copyright © 2005 Business Objects S.A. All rights reserved. How we integrate with Websphere portal? Portlets available for both Crystal Enterprise and Business Objects XI released in January 2005  Business Objects is the most requested portlet from IBM’s Portlet Catalog  An object browser, that will allow you to navigate through your report repository, by folder, to display the contents  A document viewer that will allow you to display reports  Both the explorer and viewer accept Click-to-action properties for controlling the content, so you can push content in to them from another C2A enabled portlet. IBM Workplace solutions that leverage Business Objects portlets include:  Workplace for Business Controls and Reporting  On Demand Workplace for Retail  Retail Business Intelligence Solution  Workplace for Procurement (Coming October 2005)  First BI vendor validated for Workplace Services Express  Portlets are published to IBM’s Portlet Catalogue

9. Customer Success Stories Performance Management – KPIs, Scorecards and Dashboards Lands’ End and Somerfield

10. Slide 10 10 Copyright © 2005 Business Objects S.A. All rights reserved. Metrics To Monitor And Manage Dashboards & Scorecards  Key performance indicators (KPI)  Stop-lights, speedometers, graphics, charts Reports  Alerts & updates  Interactive and drillable reports Historical perspective  Actual to target  Historical insight  Proactive & predictive management Proactive access to key indicators

11. Slide 11 11 Copyright © 2005 Business Objects S.A. All rights reserved. Lands' End a leading direct retailer owned by Sears Situation  Ineffective coordination of seasonal and promotional campaigns  Insufficient inventory to meet customer demand  Inability of management to anticipate and make timely decisions Solution  Workbenches to monitor key metrics for supply chain efficiency  Gain visibility to item and product line performance  Alerts to adjust inventory requirements at the DC and Store levels  Analyze inventory and demand to reduce obsolete items Benefits  Over 30% reduction in lost sales  Increased top line and profitable growth  Improved customer service and satisfaction

12. Slide 12 12 Copyright © 2005 Business Objects S.A. All rights reserved. Somerfield 5 th largest Supermarket Retailer in UK Situation  Vast amounts of poorly aggregated data  Poor adherence to processes – store operations and product range review (category management)  Extensive cost of capital on inventory Solution  Balanced scorecard dashboard for senior execs and over 1,200 store managers  KPI’s across finance, customers, human resources, new initiatives  Custom analytic to track overall range review process  Flag excess and limited stock quickly for corrective action Benefits  Align operations more closely with strategy  Monitor and ensure adherence to corporate processes  Identify issues fast enough to take corrective action  “Speed to Shelf”

13. Slide 13 13 Copyright © 2005 Business Objects S.A. All rights reserved. CEO Management Dashboard

14. Slide 14 14 Copyright © 2005 Business Objects S.A. All rights reserved. Promotional Managers KPI Dashboard Exception based information

15. Slide 15 15 Copyright © 2005 Business Objects S.A. All rights reserved. Where to get more information and assistance: What we can do for you:  Contact us to engage with our sales teams on joint opportunities  Get free training on our software  Help you sell more of your software and understand how our BI solutions promote the value of IBM software  Use our software as a front end to many Portal, Workpace, Notes and Domino solutions  Become a Business Objects partner Email: patricia.greig@businessobjects.compatricia.greig@businessobjects.com or ibm@businessobjects.com Call me: 1-800-877-2340 extension 8156 Download our portlets: http://www.businessobjects.com/jump/ibm/ws/default.asp