2. TRANSFORMATION SPECIFIC REFERENCE TODEVELOPMENT

3. SKILLS DEVELOPMENT STRATEGY IN TERMS OF THE FRAMEWORK AGREEMENT: TRANSFORMATION AND RESTRUCTURING OF THE PUBLIC SERVICE (UTILISATION OF HUMAN RESOURCES)

4. PHASE ONE PROCESS DEVELOP A STRATEGIC PLAN The following operational goals were identified in the Directorate: Human Resource Development’s Operational Plan:

5. Strategic Focus Area 1: Leadership Provide Leadership Skills to Managers Revive Workplace Skills Development Committee

6. Strategic Focus Area 2: Policy and Strategy Develop a policy on Experiential Training Develop Induction Policy Revise current Training Policy Develop Workplace Skills Plan Provide guidance & support to Regions on awareness campaigns Develop a format for donor funding requests Establish/Improve Private-Public Partnerships Provision of Courses in Customer Care Develop & Communicate Service Standards

7. Strategic Focus Area 4: People Management Investigate possibility of outsourcing ABET in Regions Create immediate new establishment to reach business goals Investigate establishment for Academy Provision of Basic Administration Skills for Supervisors Provide computer training Provide workshops on drafting of Ministerial correspondence Evaluate the impact of training Establish PSETA task team Develop Training Officers Implement Curriculum for Trainee Immigration Officers (The entire process has been halted due to the implementation of the Immigration Act 2002) Present Financial Control Measures Course Provide training in the Code of Conduct

8. Strategic Focus Area 5: Resources and Information Management Provide budget for Regional Training Officers Acquire relevant training equipment Provide transport where applicable in the Regions to Training Officers Provide e-mail & fax facilities to Training Officers where needed Investigating the possibility of establishing a Video Conferencing Centre

9. Strategic Focus Area 6: Service Delivery Processes Develop staff for e-DMS implementation Extend current module on security measures

10. WORKPLACE SKILLS PLAN 2002/2003 The following competencies/skills have been identified as requirements for the Department of Home Affairs to be able to perform efficiently and effectively to fulfil its vision, mission and achieve the strategic objectives that have been set:

11. Leadership Skills Management Skills Customer Care Skills Computer Skills Basic Administration Skills Writing Skills Functional Expertise Competency in financial Control Measures Competency in the Code of Conduct Competency in Security Awareness Competency in Dealing with Diversity

12. The following list reflects the training needs identified in the Department of Home Affairs and the number if employees requiring the training: Computer Training5 257 Management Skills 876 Leadership Skills 102 Budget/Finance Control Measures 226 Immigration Training1 540 ABET (Adult Basic Education and Training) 404 HIV/AIDS Awareness5 257 TOTAL 13 662

13. The training statistics for the period 1 April 2002 to 31 March 2003 are as follows: Black M Black F White M White F Asian M Asian F Col M Col F TotalCosts April to June 1 1571 2043316612116851203 595R1 063 063 July to Sept 779700280502203639642 420R1 005 757 Oct to Dec 8347901923212124701072359R328 894 Jan to March 2 1741 8468671 18840993283466 888R451 030 TOTAL4 9444 5401 6702 67210217552263715 262R2 848 744 During the previous financial year, 1 April 2001 to 31 March 2002, 4 702 officials received training at a cost of R4 896 213.