1. Organizational Changes
Making Things Different

2. What is Organisational Change?
Organizational change is an action that results in a shift in direction or process that can change the way an organization works. Change are planned and are deliberate and goal oriented and take place within the organization or change can originate outside the organization and be beyond its control.

3. Factors in Organizational Change
Resistance is a natural and inevitable reaction in an organization.
Resistance at times is hidden, so one needs to find it
3. It is important to understand the reason for resistance
4. To understand the reason, one needs to be with the people

4. Sources of Resistance to Change
Individual Sources
Habit
Security
Economic Factors
Fear Of The Unknown
Selective Information Processing

5. Sources of Resistance to Change (cont..)
Organizational Sources
Structural Inertia
Limited Focus Of Change
Group Inertia
Threat To Expertis
Threat To Established Power Relationship
Threat To Established Resource Allocation

6. Lewin’s Three Step Change Model
Unfreezing
Movement
Refreezing

7. Model of Change Establishing a sense of urgency
Developing a guiding group
Creating a new vision
Implementing the change
Communicating new vision
Declaring victory
Creating short term successes
Removing obstacles to the new vision