1. Undergraduate Library Lisa Janicke Hinchliffe

2. Staffing UGL Head 4 UGL Librarians + Outreach Librarian for Multicultural Services 8 Staff; 1 Opening;.25 Secretary on Loan GAs + SAs

3. Hours Lots and Lots Being Open and Offering Reference

4. Services - Reference Face-to-Face Telephone Chat/IM/Text –Trillian –IM Collaborator

5. Services - Instruction Instruction Sessions Librarians Office Hourse LibGuides Handouts Program

6. Services - Outreach Social Networking – Twitter, MySpace, Facebook, and Blog Current Events – Swine Flu Guide, Inauguration Viewing Partners Program – E.g., Career Center, CITES, Study Abroad, Division of General Studies Events – Quad Day, Learning Communities, One Book/One Campus

7. Collections Approval Plan Browsing/New Books Area Residence Hall Transfers Media Bookings E-Reference Strategy Loanable Technology Games/Gaming Equipment Supporting Partnerships (e.g., Career Cluster) MOST (Massive Oak Street Transfer)

8. Facilities and Equipment New Desks – Access and Research Gaming Kiosk/Cabinet Large Monitor in Group Room Lower Level Fill-In Espresso Royale Remodel DONE: Fire Suppression, Electrical Upgrade, Group Collaboration Rooms, Furniture – New and Refurbished

9. Questions? Comments? (Additions from UGL Librarians?)