2. Johanna Maxwell – President DOCKLANDS CHAMBER OF COMMERCE November 2014

3. Working together:  The Department of Health  Adam Pepi – Manager Policy and Programs  The City of Melbourne  Andrew Quick – Senior Policy Officer Age-Friendly Melbourne  The Docklands Chamber of Commerce  Johanna Maxwell – President Combining to form the Steering Committee making Docklands Age-friendly

4.  Steering Committee –  Who should be involved?  Working with  State Government  The Melbourne City Council  Planning and Implementation  Launch – Docklands an Age-Friendly Precinct

5.  Infrastructure, Facilities, Services and Amenities  Activation of Docklands – Getting business involved  Delivering Customer Service :  What we do now  What we can do better  Marketing of Docklands as a destination for Seniors

8.  Lessons Learned  Docklands what can we offer the Senior Community moving forward