1. AWARENESS SESSION National Single Window - Mauritius TradeLink
Presented By: C. Dabeesing,
Section Head, CMS/IT, MRA Customs
Project Manager- Technical Working Group
Date: May 2015

2. Main Features of TradeLink Ministries/Agencies involved
Agenda
Single Window Model
Main Features of TradeLink
Ministries/Agencies involved
Stakeholders and their responsibilities
Project Status
Benefits
FAQ
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3. Single Window Model
Single Window is an intelligent facility:
Simplify border formalities for traders and other economic operators
Involves single electronic submission of information
Fulfills all cross-border regulatory requirements
Standardized Procedures across agencies
Harmonized Data
A tool for Trade Facilitation.

4. Single Window- Main Features
Provide on-line, web-based facility to submit applications for import/export licenses and permits and receive clearance from government agencies without replication of data entry
Provide online facility for Customs to receive import, export and transit declaration online as a single submission

5. Single Window- Main Features …
Online validation and processing of license/permit applications and Customs declarations
Electronic work-flow for processing permit applications, release and clearance
Facilities for Traders to track the progress of their applications/declarations in real time
Data harmonization and standardization among ministries, agencies and customs department

6. Ministries/Agencies Involved
May subject to changes…
Ministry of Industry Commerce and Consumer Protection
Commerce Division (Trade)
Industry Division (Mauritius Standard Bureau)
Ministry of Arts and Culture
Film Classification Board
Ministry of Ocean Economy, Marine Resources, Fisheries, Shipping and Outer Islands
Fisheries Division
Ministry of Energy & Public Utilities
Radiation Protection Authority
Prime Minister's Office
Mauritius Police Force
Ministry of Agro Industry and Food Security
Agricultural Marketing Board
National Plant Protection Office
Division of Veterinary Services
National Parks and Conservation Services
NAPRO
Ministry of Health and Quality of Life
Pharmacy Board
Food Import Unit
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7. Stakeholder Responsibilities
MOFED- Overall responsibility of supervision for the implementation of  SW, including policy directions
MRA Customs- HS Modeling work with agencies, Data Elements Harmonization, Customs BPR, OGA portal design review
MNS - Business process analysis for agencies, system development, training of OGAs & traders/Agents
WCO & World Bank – Consultancy assistance on SW Best Practices
OGAs – Agency BPR, User Acceptance Testing
BOI – Agency Guidelines
CIB – ICT Technical assistance at OGA level
MCCI – Consultation with private sectors to ease business for trading community
Accountant General – e-Payment Gateway
Trade Operators – To promote the use of TradeLink
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8. Project Status
Analysis, Design, Development of a first release Prototype is done for Film Classification board (FCB) and Ministry of Industry, Commerce & Consumer Protection (MICCP)
Business Process Re-engineering. Proposals are under review especially for MICCP
Streamlining of redundant processing steps between permit issuing agencies
Online communication between Importers and approving agencies
Legal amendments already drafted and under review
Contingency plan under progress
Proposed enhancements on ICT Infrastructure
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9. Project Status (Forthcoming)
Full development of the system
Interfacing with the e-Payment gateway
Training of stakeholders
Upgrade of ICT Infrastructure (Agencies level)
Pilot the system for MIC
Finetuning
Go-live with MIC
Extend the system to other Ministries/Agencies
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10. Expected Benefits- Trading Community
Reduced cost of doing business
Streamlined and Standardized procedure
Reduced processing time
Increased transparency and accountability
Electronic submission and issue of permits/clearances
Electronic settlement of agency fees
Linking of e-Permits with Customs declarations
Supportive legal framework
24/7 access to TradeLink
Abide to Trade Facilitation best practices
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11. FAQ What do I require to use TradeLink?
Workstation with Internet connection
Scanner (pdf format)
Register with TradeLink – Single Submission of business information and upload common documents
Do we still have to apply for permit for control goods?
Yes, but the government has reduced the no. of controlled items. Moreover the application of permit will be done fully electronically
Do we still have to go at different agencies to submit documents and make payments?
No, it will be single submission of documents through TradeLink which will be delivered to all concerning agencies at one time. For payment, it will be done electronically
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12. FAQ Can I check and track status of the permit?
Yes, online tracking functionalities will be available as you log in to the system
Do I need agency clearance on goods arrival?
Yes for the time being but the intention is to integrate with Customs clearance in collaboration with the leading agency. A fast track mechanism will be in place.
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13. THANK YOU FOR YOUR ATTENTION QUESTION TIME
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