1. Using Effective Delegation to Motivate Volunteers
ASSE 2011 Leadership Conference
Using Effective Delegation
to Motivate Volunteers
Rob Chvatal
Catalyst for Change, Inc.
Northwest Chapter

2. Inspire you to Consider Energize, Retain, and Attract
Objective
Inspire you to Consider
Delegating to
Energize, Retain, and Attract
Volunteers

3. In This Hour
Reflect
Take notes on what you are thinking

4. The Challenge “Leadership is the art of mobilizing others to want to
struggle for shared aspirations.”
The Leadership Challenge
Kouzes and Posner

5. demonstrate the ownership necessary for achieving desired results.”
The Challenge
“Personal Accountability is a personal choice to rise above one’s circumstances and
demonstrate the ownership
necessary for achieving desired results.”
The OZ Principle
Conners, Smith and Hickman

6. It’s not Carrot and Stick!
What Motivates People?
Purpose
Autonomy
Mastery
Drive - Daniel Pink
It’s not Carrot and Stick!

7. Why do Volunteers Volunteer? It’s not Money or more Stress!
- To Contribute to Something Cool
- To be Part of a Team
- For a Sense of Accomplish
- To Grow
- Others Reasons?
It’s not Money or more Stress!

8. Definition Delegation is The transfer of responsibility,
and some level of authority,
from one person to another.

9. Why Delegate? Benefits Spread out Work to Get It Done
Build Organizational Capability
Make Room on YOUR Plate
Motivate OTHERS!

10. Why don’t we Delegate? Challenges Attitude \ Experience Issues
Skill Issues
Personal Capability Issues

11. Delegating to Motivate
Align people with the Importance of the Work (PURPOSE)
Align work with Capable\Motivated People (AUTONOMY)
Support and Recognize Contributions \ Progress (MASTERY)
Provide Smaller Opportunities of all kinds

12. Delegation Steps Determine What & Why it’s Important
Determine What Results are Expected
Determine Volunteer’s Capability \ Motivation Levels (and related Needs)
Determine Level of Authority to Delegate
Determine When & How to Check-in
Delegate, Check-in, and Support

13. KNOW Your Volunteers As a Leadership Team Network with a Purpose
Find People who are Willing, but

14. KNOW Your Volunteers

15. SUPPORT Your Volunteers
AUTONOMY
SKILLS \ KNOWLEGE
MAYBE A LOT!
???

16. Levels of Authority
A. "Follow these instructions precisely." or "Look into this and tell me the situation. I'll decide."   
B. "Look into this and tell me the situation. We'll decide together."
C. "Decide and take action. Let me know what you did and what happened."
D. "Decide and take action. You need not check back with me.“

17. Summary Focus on Delegating to Motivate Overcome the Challenges
Make the Process a Habit
Know Volunteer’s C\M Levels

18. What can you GO DO NOW?
Read the Handout Next Week and Reflect back on Your Notes   
Plan and follow through with a Delegation Opportunity Yourself
Discuss Opportunities and Plan Action as a Leadership Team