1. 2041 - How to Plan for Your Move to Informatics
Centricity™ LIVE
May 1, 2015

3. Signpost
Introductions Assess your readiness Build a strong foundation Make it your own Tips for a successful transition Mountain View Medical Group – their challenge, why Informatics, the project, and future plans

4. Introductions
Travis Frosch – GE Healthcare – Senior Product Manager Deb Lewis – Mountain View Medical Group - COS Operations Manager Dan Reber – Meridian Medical Management- VP of Product Strategy and Development Jamie Pearson – Meridian Medical Management- Technical Product Analyst

5. We are a group of professional medical caregivers established at different facilities throughout the Pikes Peak region but with one common goal... Excellence Inspired by Compassion.
Our locations stretch from Monument to the World Arena... from Woodland Park to Briargate and the Woodmen/Powers corridor. The majority of our offices are primary care, however, we do have a limited number of excellent specialist offices in the group.
The benefits of joining a multiple-physician practice like MVMG is that you can find the right doctor, close to home or work, that has the ability to collaborate with our other physicians in the network to provide excellent care for you and your family.
Our physicians and staff are very friendly and take the time to listen to patients and speak to them clearly to answer their medical questions.
Mountain View Medical Group is consistent in its operations and vision while maintaining slightly different cultures at each site. We share common goals and each person in MVMG is held accountable to deliver the highest level of patient care, quality and customer service.
We are committed to being the best patient care group in the community. With our completed installation of the Electronic Health Records (EHRs) system we can now better serve our patients, whenever and wherever it is needed

6. Centricity Group Management user since 2005
Multi Specialty
Family Practice
Pediatrics
Internal Medicine
Podiatry
Neurology
Hospitalists
15 Locations
17 Offices
Meaningful Use 2
PCMH Certified
ACO
Centricity™ EMR
Origin Analytics
Group Management Analyzer
EDI Toolkit
Health eSignature
Account Collections
Centricity Patient Portal
TeleVox Appt Reminders
TeleVox Pt Balance Calls
White Plume
InstaMed
Centricity Group Management user since 2005

7. About Meridian- analytics driven RCM
Expertise
Expertise
Meridian has extensive clinical and financial expertise .
RCM
Services
Reporting & Analytics
Self-service BI through worksheets, pivot grids, dashboards, and ad hoc analysis from Meridian’s leading healthcare analytics platform, Precision.BI.
Analytics
RCM Services
Account experts work closely with clients to drive constant performance and process improvement

8. Assess your readiness

9. 1 - Assess Your Readiness
Review Hardware Requirements
Does your existing Analyzer hardware meet the requirements?
Allow ample lead time for purchasing and assembly
Are existing reports still required?
Are there new reporting needs that can’t be done in Analyzer?
Review reporting needs with your project manager
Review Reporting Needs

10. Build a strong foundation

11. 2 - Build a strong foundation
IMPLEMENTAION PROCESS
Typical implementation lasts days
Existing GADOWN extraction is used
Multiple Centricity Group Management databases combined into one
OUT OF THE BOX
Server Purchase & Setup
Executive Billing Summary
Establish Connectivity
CPA Comparison
Install Software
CPT Code Analysis
Install Group Management DW
Scheduling
Referrals
Set Up Automated Loads
RVU Analysis
Data Validation
A/R
3-day On-Site Training

12. Make it your own

13. 3 - Make it your qwn 3-day on-site training session
EXTRACTED DATA POINTS
3-day on-site training session
Learn how to edit pre-built content and create your own
Understand the difference between Analyzer and Informatics
Change field names to match your terms
Centricity Group Management names vs. Analyzer names vs. anything else
Self-Service BI
Informatics is designed for everyone
Give them access with a secured “sandbox” to play in
Additional Data
EMR, AP/AR/GL/Payroll, Time Tracking, Press Ganey®
Practice
Account
Patient
Patient Insurance
Transactions
Scheduling
Referrals Plus
Account Collections

14. Tips for a successful transition

15. Establish a Project Team
Project Lead: coordinate the implementation project for the customer IT Resource: coordinate hardware setup, system installation, backup and maintenance requirements SME: provide knowledge and expertise Customer Staff Member: assist with data validation and defining reporting needs

16. Be prepared to provide
Content Reports: most frequently used Analyzer reports and other internal data reporting that can provide guidance for dashboard content and be utilized for training purposes Initial Validation Reports: Centricity Group Management report package that can be used for high level data validation (include Charges, Payments, Adjustments and RVUs) Final Validation Reports: data as of a recent closed period and grouped by Practice, Provider, Location and Insurance Carrier

17. Mountain View Medical Group – Our challenge, why Informatics, the project, and future plans

18. The content of this presentation represents the views of the author and presenters. GE, the GE Monogram, Centricity and Imagination at Work are trademarks of General Electric Company.

19. Mt. View’s Challenge
Siloed Data: previously using multiple tools to report on both Centricity Group Management and Centricity EMR
Self-Service BI: needed multiple user capability and daily updated dashboards for C-suite
Report Distribution: create and distribute reports to payors for payor incentives

20. Why Mt. View chose Informatics
Informatics has existing data models and experience for both Centricity Group Management and Centricity EMR
Informatics has a library of Centricity Group Management reports and dashboards

21. The project Data Load Was Smooth THE GOOD THINGS Server Setup Was Easy
Data Issues Resolved Quickly
Web and On-Site Training
Group Management Knowledge
Modules Loaded Not Listed
THE BAD THINGS
Delays in Hardware
Field Names Confusing
More Administrative Training
Compressed Timeline

22. Future plans
Adding Informatics for Centricity EMR to the implementation
Creating PQRS, Meaningful Use, NCQA® and PCMH monitoring reports and dashboards