1. Righteous Resume Employment Resource Center - W207 Lake Washington Institute of Technology

2. Agenda  Resume Purpose  What it is / What it is not  Consensus about resumes  Layout & Appearance  Components of a Resume Duties vs. Accomplishments  Where to Begin?

3. What is a resume?  Your Marketing document.  A snapshot of your professional, educational and work qualifications.  Presents your qualifications for a particular type of position.

4. Purpose of a resume  Becomes a top choice in a resume database search  Give a positive first impression in 8-10 seconds.  Persuades the employer they must talk to you about their open job  [Helps you prepare to be interviewed]

5. What is it NOT?  List of entire work history or life story.  You do not have to include every skill you have, or account for your time – tell only what is marketable and relevant to the position.  The employment application, cover letter and interview also convey information.

6. What a Resume looks like: 5 Areas of Agreement:  Resume markets you for a particular job - is tailored for the position (includes keywords!)  No grammar and spelling errors  Clean, clear, consistent layout with most important information moved toward the top  True  It highlights the information you want to talk about in the interview

7. Resume Layout and Appearance  White or off-white paper.  Usually 1 page (1-2).  Readable Font size - 12 pt.  Consistent layout: underlining, capitalizing, bold, etc.  Use white space, good margins, and tabs.  Use bullets.  Concise writing.  Spell and grammar check!

8. Resume Components  Heading  Job Objective  Summary of Qualifications  Education  Work Experience  Other

9. Resume Components Sally Smith 1234 Oak St. Anywhere, WA 98000 425-XXX-XXXX / ssmith@gmail.comssmith@gmail.com Objective: An Apartment Leasing consultant position using my business office skills, and my sales experience. Summary of Qualifications  Currently completing Business Administrative Support Certification at Lake Washington Institute of Technology  Recently passed licensing for Real Estate Sales  5 years Sales experience  Computer office skills: Word, Excel, Access, Outlook Education Business Administration Support Certificate (expected completion – December, 20XX) Lake Washington Institute of Technology - Kirkland, WA Including: Office computer and Customer Service skills Experience: Sales Specialist Macy’sBellevue, WA7/2004 - ongoing  Promoted from backroom sales-support duties to Sales Associate  Selected as “Employee of the Month” for maintaining stock room and prompt service to sales floor  Selected as “Coach” brand sales specialist; representing high-end brand

10. Resume Components Position statements – Duties vs. Accomplishments: Material Handler Position Acme Company Inc. Anywhere, WA 20XX-20XX Worked on dock loading and unloading boxes. Moved product from warehouse to loading dock. Lifted and moved boxes onto trucks. Picked product orders in warehouse. Repacked damaged goods.

11. Resume Components Position Statements – Duties vs. Accomplishments: Example #2 – Accomplishments Material Handler Position Acme Company Inc. Anywhere, WA 20XX-20XX  Worked in self-managing crew of 3 on an off-shift to stage all product for next day’s shift.  Coordinated work with crew-members to ensure completion.  Switched tasks and assisted others to get the work done.  Picked orders from warehouse, ensuring completeness and accuracy of customer order.  Known for reliability, attendance and being on-time to work

12. Resume Components Position statements – Duties vs. Accomplishments: Example #1 – Duties – Nursing Assistant Certified Nursing Assistant ABC Rehabilitation CareAnywhere, WA 20XX-20XX  Took vital signs, monitored catheters/IV’s, charted in patient record  Provided direct patient care including: Feeding, cleaning, bathing, and turning patients; changed bedding.  Handled tube feedings and monitored blood sugar, recorded patient height and weights.

13. Resume Components Position Statements – Duties vs. Accomplishments: Example #2 – Accomplishments Certified Nursing Assistant ABC Rehabilitation CareAnywhere, WA 20XX-20XX  Provided excellent care for 8-10 patients in complete- care section of rehabilitation facility  Developed routines to efficiently deliver care  Created supportive relationships with patient/family  Team player; provided coverage for co-workers consistent with personal high standards of patient care

14. Resume Components Accomplishment statements - Ask yourself :  What was the particular challenge of my workplace/job?  What did I do well? What characteristics do I bring to the job?  Did anyone tell me that I did something particularly well?  What skills did others rely on me for?  What was the purpose of my work, and how did I contribute?  Did I make any improvements in the work setting or in how the work was done?  What would happen if I didn’t do my work, or I did it wrong?

15. Writing  Writing style is concise.  Use action verbs.  Use phrases that focus on your successes and accomplishments.  Select accomplishments most relevant to the target employer.  Use bulleted lists instead of paragraphs.  Watch your verb tense

16. Resume Components Some “Don’ts”  Don’t list interests and hobbies unless directly related to the position.  Don't include your height, weight, age, date of birth, place of birth, marital status, sex, ethnicity/race, health, social security number, reasons for leaving previous job, picture of yourself, religion, church affiliations, or political affiliations.  Don’t use personal pronouns (I, me, my) in your resume.  Don’t write “References available upon request.”  Don’t ever lie on your resume.

17. Where to end?  Write and re-write/edit.  Ask at least 2 other people to give you feedback.  Be open to feedback.  Edit based on each job you’re applying for.  Remember that tailoring the resume prepares you to interview for each position!

18. Check your Resume for the Rules: 5 Areas of Agreement:  Does the resume market you for a particular job - is it tailored for the position does it include keywords?  Is it free of grammar and spelling errors?  Does it have a clean, clear, consistent layout with most important information moved toward the top?  True?  Does it highlight the information you want to talk about in the interview?

19. Thank You! Visit the Employment Resource Center - W207 for more information, or to schedule a resume critique.

20. Resume Components Heading  Name  Address  Phone number(s)  Email address Be sure to check your phone and email messages periodically!

21. Resume Components Job Objective  A short statement that tells the employer what specific position you’re applying for.  Highlights important skills or qualities you bring to the position  Should be concise and specific.  Less necessary on e-application ?

22. Resume Components Summary of Qualifications  What makes you the best candidate for this job? (i.e.: qualifications, skills, abilities, years of experience, accomplishments, personal qualities etc.)  Must reflect Key Words in the job description.  One paragraph or 3-5 bulleted statements.  Most important part of your resume; catches the reader’s attention and engages them to read more

23. Resume Components Education  Reverse chronological order.  Required: Major, degree, school, year of graduation.  Extra: GPA (if over 3.0), minors, honors, specific related courses.  Professional training may also be listed either under Education or Training

24. Resume Components Work Experience - Reverse chronological order; approx. 10 years. For each position:  Heading: Position title, name of company, location, dates of employment  Position statement: responsibilities, description of job (include Key Words), accomplishments.  Better than a list of job duties – list accomplishments/results.  Give specific $ amounts, years, %, etc.  Show your value and success.

25. Resume Components Position statements – Duties vs. Accomplishments: Example #1 – Duties – Nursing Assistant  Took vital signs, monitored catheters and IV’s, changed IV bags.  Provided direct patient care including taking vital signs and charting  Fed, cleaned, bathed, and turned patients; changed bedding.  Handled tube feedings and monitored blood sugar, recorded patient height and weights.

26. Resume Components Position Statements – Duties vs. Accomplishments: Example #2 – Accomplishments – Nursing Assistant  Provided excellent care for 8-10 patients in complete- care section of rehabilitation facility  Developed routines to efficiently deliver care  Created supportive relationships with patient/family  Team player; provided coverage for co-workers consistent with personal high standards of patient care

27. Resume Components Additional Resume Components Any of these can be added if they are relevant to the position you are applying for:  Activities  Honors  Certifications  Achievements  Awards  Licenses  Professional Affiliations

28. Resume Style Which type of resume is best for you?  Chronological  Functional/Skills- Based

29. Chronological Resumes  Most traditional format.  Heavily favored by Human Resource departments.  Lists work experience by dates in reverse chronological order (most recent first).  Useful when: 1. You have consistent work history with growth and achievements. 2. No gaps in employment and staying in the same field.

30. Functional or Skills-Based Resumes  Groups your qualifications around skill headings.  Highlights major areas of accomplishment, strengths, and abilities in order of importance to this particular job/employer.  Actual work history is minimized. Useful when: Changing careers or reentering job market. Gaps in employment. Variety of different jobs.

31. Resume Components Functional Resume:  Create skills headings which reflect job requirements  Group work accomplishments statements under headings  Heading examples: Computer Skills, Manufacturing Skills, Leadership Skills, Customer Service, Patient Care, etc.

32. Resume Components Position statements – Duties vs. Accomplishments: Example #1 – Duties – Nursing Assistant  Took vital signs, monitored catheters and IV’s, changed IV bags.  Provided direct patient care including taking vital signs and charting  Fed, cleaned, bathed, and turned patients; changed bedding.  Handled tube feedings and monitored blood sugar, recorded patient height and weights.