1. Report Tile United States Office of Personnel Management TRAINING & MANAGEMENT ASSISTANCE PROGRAM Getting to Know TMA

2. Agenda TMA Overview Contract Features and Benefits TMA Business Lines Six-Step Procurement Process TMA Partnerships Questions and Answers

3. TMA Mission To provide Government agencies with customized training, learning, and human capital solutions that maximize individual, team, and enterprise performance.

4. TMA: Who We Are Established in 1982 as a reimbursable program in OPM Contract vehicle for quick access to private- sector contractors with expertise in developing and implementing learning and human capital solutions Current contract period is 10/01-9/06 Manage 500+ projects annually Support 100+ government agencies 19 pre-qualified commercial partners

5. TMA: Who We Are (Continued) Current HQ staff of 14, includes 7 Project Managers and 2 CORs Regional staff includes 2 Project Managers in Philadelphia and 1 Project Manager in Denver Performance Consultant under contract Project Managers handle 15-20 projects valued at $5-10 million annually Realized Inter-Agency Agreement (IAA) funding for FY 2004 was $75M

6. Contract Features and Benefits Feature: Simplified Procurement Process  Benefit: “Speed-to-Mission” Results Feature: Flexible Funding Arrangements  Benefit: Manage Large Projects over Multiple Fiscal Years Feature: Experienced Project Managers  Benefit: Safeguard Government’s Interest Feature: Pre-Qualified Contractors  Benefit: Public and Private Sector Best Practices

7. Contract Features and Benefits (Continued) Feature: Comprehensive Contract and Project Administration  Benefit: Paperwork Pain Relief Feature: TMA Guarantee  Benefit: Total Satisfaction with Quality of Products and Services

8. The TMA Guarantee “We guarantee the performance of our commercial partners and stand behind the quality of our products.” If a contractor is not performing well, your TMA Project Manager will intervene immediately & establish a plan to get back on track. If a contractor does not improve in a reasonable time, with your concurrence your TMA Project Manager can move the project to another contractor in days. TMA has achieved a 99% deliverable acceptance rate since FY 2000.

9. TMA Lines of Business TMA has two key lines of business in addition to the provision of consulting support on issues related to human capital management:  Customized Learning Solutions  Strategic Human Resources Management Solutions

10. Customized Learning Solutions e-Learning Applications  Section 508 Compliant  SCORM Conformant Courseware Conversion Knowledge Management Systems Interactive Video Tele-training Video Wireless Solutions Classroom Training Materials Performance Support Tools Blended Learning Curricula

11. Strategic HRM Solutions Human Capital Management Planning Workforce Planning & Restructuring Performance Measurement & Evaluation Process Improvement Performance & Compensation Systems Succession Management Diversity Planning HR Systems Development & Integration

12. TMA Solutions Support Career-Long Employee Learning and Performance Improvement Processes Technologies Interventions Job Analysis and Design Competency Determination Recruiting and Selection Knowledge Capture Succession Planning Advanced Training Formal Training Entry and Orientation Individual, Team, & Enterprise Performance Retention and QWL Performance Support Processes

13. TMA Learning Partners Anteon Corporation Booz, Allen & Hamilton C2 Technologies Carley Corporation Cubic Applications FPMI Solutions HumRRO Human Technology ICF Consulting IDSI Pal-Tech, Inc. Performance Technologies International PerformTech PowerTrain SAIC SI International Numerous Other Teaming Partners

14. TMA Strategic HRM Partners Anteon Corporation Booz, Allen & Hamilton Center for Organizational Excellence C2 Technologies HumRRO Human Technology ICF Consulting Perot Systems SRA International Numerous Other Teaming Partners

15. TMA’s Six-Step Procurement Process 1. Develop a Statement of Work (SOW) 2. Complete an Inter-Agency Agreement (IAA) 3. Select a Contractor 4. Attend a Project Kick-Off Meeting 5. Review and Approve the Management Plan 6. Manage the Project

16. TMA: All About Partnerships Our customers Our commercial partners Other OPM organizations Other Federal agencies

17. Questions & Answers Training & Management Assistance Program Jenise Setian, Branch Chief (202) 606-5196 www.opm.gov/hrd/tma/index.asp