1. New Student Orientation 9/5/05 -- 3pm Lovejoy 100 Student Computer Services

2. General computing information Student Computer Services helps with applications and networking issues on students’ personal computers. Keep your Microsoft Office CD in a safe place. Other applications are available from the Software Library - located on Fileserver1 Printing services are available in all public clusters

3. SCS cannot repair or support Operating Systems nor fix Hardware Problems. You will need to contact your computer vendor or a local computer store for help with these issues.

4. Workshops are available from ITS on: Word, Excel, Powerpoint, Web page design, Web Graphics and scanning images. Send Toni an email at tmfredet@colby.edu with your request for application training.tmfredet@colby.edu See “Students” page for technology tips at: http://www.colby.edu/info.tech/students

5. Public Lab Clusters Lovejoy 400, Olin 323 Miller Library Street Mac and Windows scanning stations are available in Lovejoy 400 Specific purpose labs, such as scientific computing, high-level mathematical computations, and foreign language applications are available in other labs.

6. Public Lab Clusters Do not leave documents on public lab computers. They are cleaned off daily. Save important documents on Flash Drives, Zips or CD

7. Public Lab hours : not quite 24 x 7 Check the hours posted on the lab doors. Exceptions for cleaning, etc: Lovejoy 400: Tues & Thur closed 5:30am - 8:00am Olin Lab 323 :closed midnight - 8am - weekends closed from 10pm to 8am Library Street : Mon, Wed, Fri - closed 5am-8am Need Help in the lab? See the lab assistant on duty in Lovejoy 400 -- work schedules are posted at the first station. Can’t find a lab assistant? Leave a message for Student Computer Services at x4224.

8. Connecting to the Network From the Dorm Use the networking handout you picked up outside your residence hall when you signed in. If you have problems connecting to the network call Student Computer Services x4224.

9. E-Mail at Colby ***E-mail messages on the server are deleted after 30 days*** Copy and Save important messages in a word document in a mail folder on your computer. You can use Pine or Eudora to access email or use web mail at www.colby.edu/webmail Outlook, Outlook Express, or other pop clients are not recommended for use at Colby.

10. Forgot Your Password? See Paula in Lovejoy 420 with your ID to reset your e-mail password.

11. Recording Industry Files Suit Against Individual Students Think twice about installing any peer-to-peer file sharing applications such as Kazaa make sure the server function is disabled do not download copyrighted material Contact local computer store for removal - there will be a fee See the ITS web page for more information. http://www.colby.edu/info.tech/policies/html/april_copyri ght.html

12. Wireless Wireless network resources are available in the Street of Miller Library, Cotter Union, the Language Resource Center in Lovejoy, Bixler Library, various locations in Cotter Union including the SPA, Page Commons, Pugh Center and the Colby Gardens. Information on how to configure your computer to use the wireless network can be found at http://www.colby.edu/info.tech/wireless

13. If you set up a wireless device in your dorm room **All DHCP and NAT functionality must be disabled. WEP should be enabled at the strongest level. Always use a unique SSID and disable SSID broadcasting where possible to increase privacy.**

14. KEYSERVED SOFTWARE Share Colby owned applications legally through Fileserver1 / Software Library:

15. The Threat of Viruses All computers get viruses Protect your computer Use Sophos - supplied by the college or another virus application. Update your virus definitions each week or more. You can never update too often. Don’t open suspicious file attachments. (eg. files with.pif,.com,.scr extensions.) BACKUP! BACKUP !BACKUP!

16. NOTE Only install one virus software package on your computer - otherwise you will experience “conflict” problems. On Windows computers remove unnecessary software by going to the control panel and selecting add/remove programs.

17. Backup your Documents Always backup important files. Leave a copy of the files on your computer and back up to a Flash Drive, Zip Disk or CD. You never know when your hard drive might crash, leaving you with problems accessing a very important paper.

18. Protecting your Windows Computer! XP Users turn your firewall on. Others can download a free firewall called Zone Alarm www.colby.edu/its/students Windows updates need to be done at least WEEKLY.- otherwise you may be susceptible to security vulnerabilities or viruses which may slow down the network and cause major problems to your computer. Set “updates” to be done automatically. Keep virus software definitions up to date - otherwise you may be vulnerable to the newest viruses and can have major computer problems as well. Set a password on your computer - lock your computer or turn your computer off when not in use.

19. Green Computing Please visit the following website to learn more about Green Computing at Colby http://www.colby.edu/info.tech/green/ http://www.colby.edu/info.tech/green/ A few things to consider: Print double sided. Save energy by setting the monitor to sleep. Turn off your computer at night or when not in use.

20. Technological Ethics: Colby enforces the Digital Millennium Copyright Act www.colby.edu/info.tech/policies/DMCA02-03.doc Copying or sharing software is illegal without licenses such as the Microsoft Campus License Agreement. --Please abide by all copyright statements. --Downloading large files decreases performance of the network for everyone. --MP3s are illegal if you don’t own the music.

21. Student Computer Services x4224 Lovejoy 400 As consultants, we will try to resolve software and networking issues - but we are not a hardware repair shop. You must contact a vendor with hardware issues and operating system issues.

22. Troubleshooting Tips 1. Reboot your computer 2. Check ethernet cable… disconnect and reconnect from the back of your computer and the wall jack. 3. If unable to connect to the network try your roommate’s computer in your jack. 4. Call Student Computer Services at x4224 5. Information and online application tutorials plus much more can be found at http://www.colby.edu/info.tech

23. Please visit our web page for additional information: http://www.colby.edu/info.tech/students Plus Links to Spybot, Adaware and other Microsoft Advisories.

24. Computer Help If you missed the ITS computer staff roaming the dorms on Tuesday, August 30 th, call x 4224 to leave a message and someone will get back to you to help with your computer needs.

25. SCS Hours Monday - Thursday 10 am - 10 pm Friday10 am - 5 pm Saturday2 pm - 6 pm Sunday4 pm - 10 pm Call x4224 for your computer needs. Do not call SCS staff in their dorm rooms or stop by their room for computer help. SCS employees work scheduled hours -- they are not on call 24x7 to provide support for students.

26. SCS PHONE Number Is 4224 (on campus) 859-4224 (off campus)

27. Thank you for joining us, Have a safe and enjoyable Year at Colby! This presentation can be found on the web http://www.colby.edu/info.tech/fall2005/