1. Clinical Pathology Quality Dashboard November 2009

2. Clinical Pathology Quality Dashboard Inpatient Phlebotomy First AM Blood Draws

3. Clinical Pathology Quality Dashboard Inpatient Phlebotomy First AM Blood Test Results: PT/PTT, CBCP, and Comprehensive Panel

4. Inpatient Phlebotomy Draws Clinical Pathology Quality Dashboard

5. Turnaround Times Point of Care service began

6. Clinical Pathology Quality Dashboard Specimen Processing Turnaround Time Average Daily Turnaround Time + 1 standard deviation for Inpatient Specimens going to Chemistry

7. Clinical Pathology Quality Dashboard Molecular Diagnostics Laboratory

8. Clinical Pathology Quality Dashboard Chemistry In-Lab Turnaround Times

9. UMHS Blood Product Utilization Clinical Pathology Quality Dashboard

10. CAP Proficiency Testing 1st Quarter FY 2010 Clinical Pathology 318 = Number of Challenges 99% = Satisfactory Results Anatomic Pathology 0 = Number of Challenges N/A = Satisfactory Results Department Total 318 = Number of Challenges 99% = Satisfactory Results

11. Clinical Pathology Quality Dashboard CP Financial Measures *excludes Blood Bank and Phlebotomy

12. Review and revision of Laboratory test cancellation policies Assignment of all PathNet work centers and testing sites Clinical Pathology Quality Dashboard Clinical Laboratory Operations Initiatives

13. Comprehensive update of online Pathology Handbook Extension of specimen processing hours to include Saturdays in the Molecular Diagnostics Laboratory Real time PCR assay for H1N1 Influenza – offered twice daily, seven days per week by Microbiology Laboratory Clinical Pathology Quality Dashboard Clinical Laboratory Service Enhancements

14. Congratulations and Thank You to the Inpatient Phlebotomy Team for a record number of blood draws (22,942) in October. Congratulations to the Blood Bank/Transfusion Medicine Service for affecting a marked reduction in wasted platelets. Clinical Pathology Quality Dashboard Kudos