1. Clinical Pathology Quality Dashboard August 2010

2. Clinical Pathology Quality Dashboard Inpatient Phlebotomy First AM Blood Draws

3. Clinical Pathology Quality Dashboard Inpatient Phlebotomy First AM Blood Test Results: PT/PTT, CBCP, and Comprehensive Panel

4. Inpatient Phlebotomy Draws Clinical Pathology Quality Dashboard

5. Turnaround Times

6. Clinical Pathology Quality Dashboard Specimen Processing Turnaround Time Average Daily Turnaround Time + 1 standard deviation for Inpatient Specimens going to Chemistry

7. Clinical Pathology Quality Dashboard Molecular Diagnostic Laboratory Specimens Received and TAT Jan 2002 - June 2010

8. Clinical Pathology Quality Dashboard Chemistry In-Lab Turnaround Times

9. UMHS Blood Product Utilization Clinical Pathology Quality Dashboard

10. CAP Proficiency Testing 3rd Quarter FY 2010 Clinical Pathology 53 = Number of Challenges 100% = Satisfactory Results Anatomic Pathology 0 = Number of Challenges N/A = Satisfactory Results Department Total 53 = Number of Challenges 100% = Satisfactory Results

11. Clinical Pathology Quality Dashboard CP Financial Measures *excludes Blood Bank and Phlebotomy

12. Clinical Pathology Quality Dashboard Clinical Laboratory Service Enhancements Comprehensive Work Center – Specific “Overdue” Test monitoring system (193 Test Sites)

13. Clinical Pathology Quality Dashboard Clinical Laboratory Operations Initiatives Single order HPV & Pap smear test order Clinical Pathology “Operations Administrator” – position posted

14. Clinical Pathology Quality Dashboard Kudos Brenda Schroeder has established an outstanding Safety Education Curriculum. This program started in June, 2010 – and continues.