1. Pandemic Preparedness For the Community Office n TARRANT Conference,Calgary, AB, March 24, 2007

2. Statement of Interests n Division Chief for Family Medicine in the Community, Calgary Health Region n Community Practice Calgary since 1995 n No commercial interests

3. Tools Overview n Physician Quick Reference n Case Definition and Management n Office Planning Tool

4. Personal Pandemic Preparedness n Physician Quick Reference

5. Call for Appointment n Receptionist Triage – Discussion: supportive care vs. early antivirals for all – Keep the well out of the office

6. Arrival at Clinic n Office Planning Tool – hand wash – mask if you have a cough or sneeze – check in with reception – sit in designated area

7. Video Transmission and Reception Area

8. Dedicated Flu Room n Office Planning Tool – sink – Etoh rub – all unnecessary articles removes

9. Clinician Hygiene n Office Planning Tool – mask – face shield or goggles – hands

10. Patient Assessment and Triage n Case Definition and Management

11. Room and Equipment Preparation n alcohol to stethoscope, pen, otoscope etc. n bleach (1:50, 20mL per L) wipe down n sterilize reusable instruments n hand hygiene n consider charting after encounter

12. References n calgaryhealthregion.ca/familymedicine – Tools, links/download: CHR Pandemic Plan includes treatment details n cma.ca n Canadian Family Physician October 2006 n BC Centre for Disease Control: – Guidelines for Infection Prevention and Control in the Physician’s Office

13. Questions and Evaluation n MAINPRO C forms