1. Knowledge Environments: Social Factors Important to Success Suzi Iacono, Digital Society and Technologies Program, IIS/CISE, NSF November 25, 2002

2. Panel Focus To understand and appreciate knowledge environments as socio-technical systems To understand the development, use and outcomes of collaboration technologies as a co-evolutionary process

5. Research on Collaboration Technologies Truth is somewhere in between To be successful, technologies have to be used Build it and they will come! (NOT) Adoption, use and collaboration are not automatic Many knowledge barriers – technical, behavioral, organizational, and economic

6. Knowledge Environments Research IT Disciplines Inter-disciplinary Fields Computer Science Engineering Social Psychology Cognitive Science CSCW HCI Informatics Domain Scientists/Users SES Disciplines Linguistics Information Science Sociology

7. Panel goals Reflect on past research on collaboration technologies and obstacles to their use Highlight key issues in need of further investigation

8. Four 15 minute presentations with some questions Jonathan Grudin, Microsoft Gary Olson, University of Michigan Wesley Shrum, LSU Ed Hackett, ASU One hour for discussion How we will do this