1. LESSONS LEARNED -- from collecting usage statistics of JOURNALS & DATABASES

2. 1. INNOVATIVE INTERFACES 2. SERIALS SOLUTIONS: - 360 CORE - 360 LINK - 360 SEARCH - 360 COUNTER 3. HOME GROWN ERM

3. 1.Publisher/Provider/Vendor 2.Serials Solutions Problem: only if users go through our Website 3. WAM Statistics Problem: most of them are set up for collecting off-campus usage only UMD Usages Statistics can be collected from :

4. Title: Jan- 08 Feb- 08 Mar- 08 Apr- 08 May- 08 Jun- 08 Jul- 08 Aug- 08 Sep- 08 Oct- 08 Nov- 08 Dec- 08 YTD Total Ethnic News Watch Searches run308875351015291741536261016451811418677479416453163431 Sessions29394999718867871572221416361918352856626546344648435 S.S. STATS28731 0 028256870 Gender Watch Searches run316976661040292351540263516511804412877239411453063894 Sessions29394999718867871572221416361918352856626546344648435 S.S. STATS3764331 06112349 Res. Library Searches run5116109661619514263284741752694290463531149114433698698423 Sessions29394999718867871572221416361918352856626546344648435 S.S. STATS664910107473535631337732381910349905828177 ProQuest Usage Statistics -- UMD

5. ProQuest Usage Statistics “To the ProQuest system, a session means the period of time when you log into the system and when you log out from it.” “for example, ….., when you first get into the system and go to ABI/INFORM, a session is tallied, but the information about the database you are going into is irrelevant to the session due to the way a session is defined by ProQuest. “ “….you see the same number of sessions in every row in each month's column, because the COUNTER format says that we have to include the session number so that the report is COUNTER compliant. “

6. Title: Jan- 08 Feb- 08 Mar- 08 Apr- 08 May- 08 Jun- 08 Jul- 08 Aug- 08 Sep- 08 Oct- 08 Nov- 08 Dec- 08 YTD Total Ethnic News Watch Searches run308875351015291741536261016451811418677479416453163431 Sessions29394999718867871572221416361918352856626546344648435 S.S. STATS28731 0 028256870 Gender Watch Searches run316976661040292351540263516511804412877239411453063894 Sessions29394999718867871572221416361918352856626546344648435 S.S. STATS3764331 06112349 Res. Library Searches run5116109661619514263284741752694290463531149114433698698423 Sessions29394999718867871572221416361918352856626546344648435 S.S. STATS664910107473535631337732381910349905828177 ProQuest Usage Statistics -- UMD

7. o Research Library -- March, 2008: Searches Run : 16195 = 522 searches/day; = 22 searches/hour o Research Library -- YTD (2008) : Searches Run : 98423 = 270 searches/day; = 11 searches/hour

8. ProQuest Usage Statistics -- UMD Title: Jan- 08 Feb- 08 Mar- 08 Apr- 08 May- 08 Jun- 08 Jul- 08 Aug- 08 Sep- 08 Oct- 08 Nov- 08 Dec- 08 YTD Total Ethnic News Watch Searches run308875351015291741536261016451811418677479416453163431 Sessions29394999718867871572221416361918352856626546344648435 S.S. STATS28731 0 028256870 Gender Watch Searches run316976661040292351540263516511804412877239411453063894 Sessions29394999718867871572221416361918352856626546344648435 S.S. STATS3764331 06112349 Res. Library Searches run5116109661619514263284741752694290463531149114433698698423 Sessions29394999718867871572221416361918352856626546344648435 S.S. STATS664910107473535631337732381910349905828177

9. COMPARISON: ProQuest vs. Serials Solutions Ethnic News Watch 10152 : 7 = 1450 : 1 Gender Watch 10402 : 6 = 1734 : 1 Research Library 16195 :1074 = 15 : 1

10. Non – COUNTER Compliant Report

11. Serials Solution Data Retrieval Service (DRS) Hired hand could not pass the security system of their own company Set up a temporary UMD username and password

12. Microsoft Programs -- Comma Separated Value (CSV) File Format 1.Fixed the format 2.Before you can use the “SAVE” button