1. Comparative Statistics September 2017
ORS
Comparative Statistics September 2017

2. ORS Total E-Mails AA New Website launch Aug 2010 & May 2013, Chat Now Oct 2016

3. From the Problem Drinker Seeking Help AA New Website launch Aug 2010 & May 2013, Chat Now Oct 2016

4. Breakdown of E-Mails Received in September 2017

5. Breakdown and Volume of mail requests by Month Sept 16 – Sept 17

6. Comparison of AA Newcomer Calls since 2007

7. Comparison of Total Calls since 2007

8. Comparison of AA Newcomer Calls since 2010

9. Comparison of Total Calls since 2010

10. Annual New and Total Calls 2003-16 AA New Website launch Aug 2010 & May 2013, Chat Now Oct 2016

11. ORS Monthly Statistics Sept 2016 – Sept 2017
New
New
New
New
New
Chat Now New
Returnee
21-30s
Under 21
Al-Anon
Al-Ateen
Complaints ORS
Complaints Other
Meeting Info
On-going
Other
Overseas
To GSO
Professional
Thanks
Totals
Totals
Totals
Totals
Totals
Sep
191
179
192
236 5 7 1 54 26
178 14 2 44
108
747
726
656
638
Oct
227
208
220
210
181 3 12 45 23
290 22 4 29 9
130
695
752
693
1015
Nov
203
250
234
173
123 88 38
188 28 24
128
603
795
769
850
Dec
217
197
209
195 62 35
148 10 13 92
742
629
583
Jan-17
226
287 6 30
180 16
145
756
683
801
Feb
200
224
244
112 47
101
643
692
778
676
Mar
254
189 58
165 20
111
724
803
705
627
Apr
221
176 32 31 15 98
596
640
541
May
259 60 33
147 25 95
661
707
822
658
600
Jun
201
239 52
155 19
122
641
720
764
706
628
Jul
184
233
269
216 8 66 17
253 85
736
767
783
686
Aug
193
248
241
242
187 48
286 84
613
785
830
759
696
206
219
716
681