1. Managing Vulnerable Victims National Institute of Corrections/American University, Washington College of Law July 7-12, 2002

2. Typical Populations Developmentally Delayed Hearing Impaired Gender Concerns Cultural concerns Limited Language Ability Diagnosis of mental illness Other mental health problem – Depression – Post Traumatic Stress Disorder – Abuse survivor

3. “LISTENS” L - Listens, listen, listens I - Insists on keeping on open mind S – Stays away from trying to impress the interviewee T – Tends to be persistent, but patient E - Endeavors to be gentle N - Never underestimates the intelligence of the interviewee S - Subdue personal prejudices

4. Developmentally Disabled A severe, chronic disability of an individual that is: – Attributable to a mental or physical impairment or a combination of the two conditions – Is likely to continue indefinitely

5. Results in substantial functional limitations in 3 or more of the following areas of major life activity: – Self-care – Receptive and expressive language – Learning – Mobility – Capacity for independent living – Self-direction – Economic self-sufficiency

6. Interview Challenges Wants to please people in authority Relies on authority figures for the solution Watches clues from interviewer; wants to be friends; wants to please Real memory gaps Quick to take blame Has a short attention span

7. Allow person to use their own words Do not ask leading questions Use concrete ideas (who, what, when, where, how) Use verbal praise to encourage the interviewee Beware of vocabulary (anatomically correct dolls) Do not touch interviewee

8. Non-verbal A certified sign language interpreter (ADA) Consider videotaping Do not use staff if not certified Give the interpreter time to establish rapport and trust Ask the interpreter if she or he is comfortable with subject – if not, make other arrangements

9. Speak directly to the interviewee Establish the ground rules Do not interrupt – the hearing imparied person wants to tell the whole story Ask about the environment and when

10. Gender Issues - Differences Women Relationships are important Talk about their problems Caretakers of children Will ask for help Depressed

11. Men Do not share innermost thoughts Do not talk about their problems Acknowledge children Reluctant to ask for help Aggressive

12. Histories Women Abused as children Used drugs & alcohol early Promiscuous sex Unwanted pregnancies STD’s

13. Men Abused as children Used drugs & alcohol early Promiscuous sex Unplanned children STD’s

14. Consequences Women Low self-esteem Depression Unwanted children STD’s Other health problems – Dental – Ob Gyn

15. Men Low self-esteem Angry/aggressive Does not take care of children STD’s Health problems Victimizer Aggressive Behavior

16. Staff Issues Women Abused Victimized Substance Abuse Depressed

17. Women Victim role Self-destructive behavior – Anger turned inward

18. Men Abused Victimizers or need to be in control Substance Abuse Depressed – expressed aggressively (need to control)

19. Men Victimizer Aggressive behavior – Outward expression of anger

20. Cultural Issues Different cultures – Different views on women/sexual issues Immigrants Religious Ethnic/racial

21. Consequences Women belong to men/family Have no rights Unwilling to talk about what we perceive as inappropriate behaviors

22. Psychiatric Disabilities Interview in private Make sure the interviewee feels safe (inside vs. outside location) Be prepared to walk/pace during the interview Offer frequent breaks; keep the interview short Offer cigarettes, something to drink

23. Consider the time of the interview in terms of the interviewee’s medications (sleepy?) Be aware of your body language (avoid distracting behaviors, do not interrupt, look directly, stay calm) Be aware of interviewee’s body language; watch for clues Inconsistencies in story may not = lying

24. Do not underestimate the interviewee’s intelligence Consider involving mental health service provider – In the interview to add “safety” – Add to interviewee’s medical history (as appropriate)