ARRANGING THE TOUR YOURSELF The categories. Identify yourself A good starting point is to ask for the supplier’s sales representative or the sales office.

ARRANGING THE TOUR YOURSELF The categories

Identify yourself A good starting point is to ask for the supplier’s sales representative or the sales office.

Be prepared Have your own travel agencies address and phone number handy.

Repeat back everything Always confirm and reconfirm what was said.

Know who you are talking to Always get the first name of the person you are dealing with and a locator for any booking you make.

Confirm: Remember to confirm both the amount and method of payment.

Write everything down Start a separate file for everyone you book.

Do not miss deadlines Never misses any deadlines! In worst scenario, you could be forced to cancel the entire trip.

Presentation on theme: "ARRANGING THE TOUR YOURSELF The categories. Identify yourself A good starting point is to ask for the supplier’s sales representative or the sales office."— Presentation transcript: