1. Privacy, Trust and the State Ross Anderson Cambridge University and Foundation for Information Policy Research

2. Doctors, Patients and Sir Humphrey 1910 – Lloyd George 1910 – Lloyd George 1996 – Stephen Dorrell and the BMA 1996 – Stephen Dorrell and the BMA 2002 – The ‘Tony moment’ 2002 – The ‘Tony moment’ How it’s not working – choose and book How it’s not working – choose and book How it’s destroying privacy – the Helen Wilkinson case How it’s destroying privacy – the Helen Wilkinson case Classic large-project failure in the making Classic large-project failure in the making

3. Extending It to Kids ‘Sure Start’ was to be ‘tough on the causes of crime’, and was based on the modestly successful US ‘Head Start’ program ‘Sure Start’ was to be ‘tough on the causes of crime’, and was based on the modestly successful US ‘Head Start’ program It didn’t work (but Tony still thinks it does!) It didn’t work (but Tony still thinks it does!) Response to failure – build a database! Response to failure – build a database! Information to be shared between schools, police, social workers, probation, doctors… Information to be shared between schools, police, social workers, probation, doctors…

4. What’s Already Going Wrong Gillick turned on its head Gillick turned on its head Connexions and Black Sabbath Connexions and Black Sabbath Doctors don’t want health data used to stigmatise patients Doctors don’t want health data used to stigmatise patients ‘Driving while black’ ‘Driving while black’ UK practice is on a collision course with Europe (DP, ECHR, …) UK practice is on a collision course with Europe (DP, ECHR, …) IC study by FIPR (due out real soon …) IC study by FIPR (due out real soon …)

5. Social workers don’t want it It’s a struggle coping with the ‘protection’ cases – the 50,000 kids at substantial risk of harm It’s a struggle coping with the ‘protection’ cases – the 50,000 kids at substantial risk of harm Adding the ‘welfare’ cases – the 3–4m kids with some disadvantage – will paralyze the system Adding the ‘welfare’ cases – the 3–4m kids with some disadvantage – will paralyze the system At present, half the kids who try to kill themselves don’t get any specialist help At present, half the kids who try to kill themselves don’t get any specialist help Left (SWM) – don’t ‘collude with youth justice policies which demonise young people’ Left (SWM) – don’t ‘collude with youth justice policies which demonise young people’ Right (CPS) – ‘nationalisation of childhood’ Right (CPS) – ‘nationalisation of childhood’

6. Data quality issues…

7. Department of Transport Merging data from MIDAS, Trafficmaster and ANPR cameras Merging data from MIDAS, Trafficmaster and ANPR cameras No vehicle location privacy any more on motorways, many A roads No vehicle location privacy any more on motorways, many A roads What’s it for? ‘Many exciting applications – just look at transportdirect.info’, they say What’s it for? ‘Many exciting applications – just look at transportdirect.info’, they say That website cost us £100m – but who uses it? That website cost us £100m – but who uses it?

8. Home Office Since 9/11, they have rebranded fraud as ‘identity theft’ Since 9/11, they have rebranded fraud as ‘identity theft’ We get the liability, and they get to sell us a card! We get the liability, and they get to sell us a card! Government will worm its way into all sorts of trust relationships Government will worm its way into all sorts of trust relationships If business needed it, Baltimore would still be in the FTSE 100, not bust … If business needed it, Baltimore would still be in the FTSE 100, not bust … Home Affairs Committee Home Affairs Committee

9. Conclusions The Whitehall game is no longer ‘my department delivers a better, more important service’ but ‘my database is bigger than your database’ The Whitehall game is no longer ‘my department delivers a better, more important service’ but ‘my database is bigger than your database’ One department after another has taken its eye off the ball and become unfit for purpose One department after another has taken its eye off the ball and become unfit for purpose Voters are starting to realise that Blair’s centralised ‘e-government’ doesn’t work – you get lousy service, you get no privacy, you get bossed about and it’s all your fault Voters are starting to realise that Blair’s centralised ‘e-government’ doesn’t work – you get lousy service, you get no privacy, you get bossed about and it’s all your fault Time for a change! Time for a change!