1. Team White Cheddar: Design Process DJ Gallagher Steve Krumholz Michael Wu HFID Team White Cheddar11/08/05

2. Goals of the Project Evaluate and re-design room scheduling software for Olin College Incorporate user feedback into a system that is both streamlined and intuitive HFID Team White Cheddar11/08/05

3. Preliminary Interviews Interviewed community members about room scheduling. Observed their use of Olin’s current system Recorded frustrations, helpful features, etc… Characterized users based on experience with room scheduling and involvement in the Olin Community HFID Team White Cheddar11/08/05

4. Personas Based on characterizations of preliminary interview subjects Mark Larry Ann HFID Team White Cheddar11/08/05

5. Tasks/Scenarios Reserve a room –Basic functionality required by every user (Mark) Reserve a recurring event –Feature for primary and other advanced users (Larry) Edit a reservation –Advanced functionality feature for primary user (Ann) HFID Team White Cheddar11/08/05

6. Design Process Culmination of user feedback and requirements for task/scenario completion Explored different design alternatives, merged ideas when applicable –Features customized for primary user (Ann) –Maintained ease of use for novice users Low-fidelity prototype  user testing  interactive prototype HFID Team White Cheddar11/08/05

7. Eliminated side-bar Moved links to tabs Room filtering more advanced, intuitive HFID Team White Cheddar11/08/05

8. Redundant functionality Combined features HFID Team White Cheddar11/08/05

9. Too much redundancy Desire for improved e-mail capabilities

10. Positive user feedback, few changes Mode-switching functionality added

11. Demo Team White Cheddar First Interactive PrototypeTeam White Cheddar First Interactive Prototype HFID Team White Cheddar11/08/05

12. Biggest Lesson Learned Value of low-fidelity prototype –Immediate incorporation of user ideas –Experimentation with higher levels of function –Re-evaluation of ability to complete persona goals and tasks HFID Team White Cheddar11/08/05