1. Contents Blackboard: Sustaining Progress Be careful what you wish for – it may be granted Nicole Kipar & Phil Poole Learning and Teaching Enhancement Unit Canterbury Christ Church University College

2. Contents Who We Are – Organisational Development  Learning and Teaching Enhancement Unit established November 2002  5 Learning Technologists for 4 Faculties  4 IT Trainers assigned to Faculties  4 Learning & Teaching Coordinators (0.2)  Aims of the LTEU: “To support the Faculties in meeting the University College Learning and Teaching Strategy: teaching quality, widening participation, flexible learning, accessibility and retention”.

3. Contents  Permanent Academic Staff November 2004  Students in Academic Year 2004/5  Active Blackboard courses November 2004 Faculty of Arts and Humanities  Staff - 100Students – 2100Bb courses – 60+ Faculty of Business and Sciences  Staff - 150Students – 3220 Bb courses – 220+ Faculty of Education  Staff - 200Students – 4480 Bb courses – 300+ Faculty of Health  Staff - 170Students – 4200 Bb courses – 270+

4. Contents Project Development Blackboard VLE Pilot Phase Apr 2002 Learning & Teaching Server Nov 2001 LTEU Nov 2002 Sept 2003 Blackboard 5.5 Institution- wide Rollout Oct 2003 PROGRESS Personal Development Planner Jul 2004 Blackboard 6.1 Migration Questionmark, Digital Video, Mobile Working, CMS, Portal Integration of Quality Procedures into VLE use Sept 2004 onwards Aug 2004

5. Contents Blackboard Course Development January 2001: 3 courses – November 2004: 950 courses Bb 5.5. rollout Bb 6.1 migration

6. Contents Blackboard User Development January 2001: 26 users– November 2004: 17600 users Bb 6.1 migration Bb 5.5. rollout

7. Contents What is it all about? Sustainable (E-learning) Tutor Specialist Web Resources Student Induction Computer Aided Assessment Student Training/Support Personal Development Planning Virtual Learning Environment

8. Contents Sustaining Growth with VLEs Lessons learned: staff development FLT Blackboard Training Central Localised Individual effective but not sustainable Cascading (Peer) Pedagogy Development Support Consultancy ineffective low take-up mixed results “controllability & assurability” effective if specialised 3 years3 years

9. Contents Sustaining Growth with VLEs Lessons learned: student training/support Induction ICT skills VLE PDP FLTs and Trainers ECDL FLTs and/or Tutors FLTs and Trainers FLTs / IT Trainers / Helpdesk / SSSU Tutors Self-Study FLTs / SSSU / IT Trainers / Helpdesk

10. Contents Sustaining Growth with VLEs Future: staff development FLTs IT Trainers TechnicalPedagogic Blackboard Training Sustainable Tutor Role Web Student Induction CAA VLE Additional Training Methods Self-study online Material Online Training & Discussion Paper-based self-study Blackboard Training via Bb

11. Contents Sustaining Growth with VLEs Future: Best Practice Formalise Collect best Practice Disseminate Workshops & Conferences Online Discussion Pedagogic Handbook

12. Contents Thank you for your time. Further Information: http://lteu.cant.ac.uk/conferences/