1. IHRDC 1 IHRDC’s E&P Competency Development Process Copyright © 2004 International Human Resources Development Corporation Cherry Locke IHRDC Amsterdam Tel: 31 20 638 0110 Email: clocke@ihrdc.com

2. 2 IHRDC Company Background Founded 35 years ago in Boston Innovative learning solutions for International oil, gas and power industries Offices today in Boston, Amsterdam, Caracas and Cairo Employees include instructors, writers, graphic, video, web and computer specialists

3. 3 IHRDC IHRDC’s Core Competencies Management Technology Competency Development The Best Oil, Gas and Power Management Programs Available IPIMS: The Award-Winning e-learning Solution for E&P Specialists Extensive Experience in:  E&P Competency Development Models  O&M Competency Assurance Process

4. 4 IHRDC Competency Terminology

5. 5 IHRDC Competency Level Definitions Background Learning Action Learning

6. 6 IHRDC IHRDC’s Approach Organizational Goals & Structure Corporate Strategy and Plans Recruitment, Training and Development Job Descriptions and Responsibilities Job Descriptions and Responsibilities Competency Models IHRDC Competency Specialists Analysis of Client’s Data & Operations

7. 7 IHRDC IHRDC’s Competency Development Process Competency Building Competency Building Competency Assessment Competency Assessment Competency Model Design Competency Model Design Competency Development Process Build job families and job descriptions, and identify required competencies for each task Conduct interviews with employees and supervisors to assess current levels of competence Deliver training to close competency gaps and maintain progress reports

8. 8 IHRDC Competency Model Design Analyze Organizational Structure Job Titles Job Families Job Descriptions Interviews Analyze Organizational Structure Job Titles Job Families Job Descriptions Interviews Build Competency Models for each Job Title Build Competency Models for each Job Title Specify Training and Measures of Performance to Achieve Competency E-learning Classroom learning OJT Specify Training and Measures of Performance to Achieve Competency E-learning Classroom learning OJT

9. 9 IHRDC CM Implementation and Assessments Existing Employees New Employees Competency Assessments Competency Development Training Competency Development Training Identify Competency Gaps Implement Gap Elimination Program Identify Competency Gaps Implement Gap Elimination Program Competency Gap Analysis (After a minimum of 1 year) Competency Gap Analysis (After a minimum of 1 year) Competency Assessments and Audits Implement Competency Development Programs and Perform Assessments and Audits Implement Competency Development Programs and Perform Assessments and Audits

10. 10 IHRDC Training Programs Forms of Training Awareness Reading Demonstration Awareness Reading Demonstration E-learning Classroom Training On-the-Job Training Basic Application Guided “hands- on” instruction Practice Basic Application Guided “hands- on” instruction Practice Skillful Application Simulated Job Assignments Skillful Application Simulated Job Assignments Mastery Design Supervision Mentoring Mastery Design Supervision Mentoring

11. 11 IHRDC IHRDC Has Built Competency Models in All Major Areas of E&P Geology Drilling & Completion Engineering Reservoir Engineering Formation Evaluation Project Economics & Planning Production Engineering Geophysics Facilities Engineering

12. 12 IHRDC Example: KUFPEC Career and Training Development System – Sample IDP

13. 13 IHRDC Example: KUFPEC Career and Training Development System – Action Guidelines

14. 14 IHRDC Example: KUFPEC Career and Training Development System – Career Data Sheet

15. 15 IHRDC Example: Petrobras Colombia E&P Competency Model Design & Development

16. 16 IHRDC Example: Petrobras Colombia E&P Drilling Engineer Competency Model

17. 17 IHRDC Example: Petrobras Colombia E&P Drilling Engineer Competency Model

18. 18 IHRDC Competency Models Objectives and Use Hiring and selection Employee orientation Training and development Performance measurement Succession planning Career development and promotion Benefits Align workforce qualifications with organizational goals Define performance expectations at the individual level Ensure competent workforce Reduce overall operating costs

19. 19 IHRDC Benefits for the Employee List of critical activities and skills Individual competency profiles and skill gap analysis results Clear success criteria Future positions and requirements

20. 20 IHRDC Benefits for the Company Reinforce goals and strategy Better understanding of roles and responsibilities Clear guidelines for performance and career development between company and employees Organization wide standards for career levels Effective training

21. 21 IHRDC Discussion Items for Reliance …

22. 22 IHRDC IHRDC’s Generic Reservoir Engineering Competency Model

23. 23 IHRDC Example: BP’s Subsurface Engineering CM

24. 24 IHRDC IPIMS Skill Gap Analysis

25. 25 IHRDC IPIMS Skill Gap Analysis

26. 26 IHRDC IPIMS Skill Gap Analysis

27. 27 IHRDC IHRDC Worldwide Offices IHRDC Boston 535 Boylston Street, 12th Floor, Boston, MA 02116 USA Tel: (1-617) 536-0202 Fax: (1-617) 536-4396 E-mail: Corporate@ihrdc.com IHRDC Cairo 55, Road 206, Digla, Maadi, Cairo Egypt Tel: (20-2) 519-7275 Fax: (20-2) 519-7271 Email: Cairo@ihrdc.com IHRDC Amsterdam Brouwersgracht 288, 1013 HG Amsterdam Netherlands Tel: (31-20) 638-0110 Fax: (31-20) 421-6228 Email: Amsterdam@ihrdc.com IHRDC Caracas Calle T. Res. Saint Moritz, Apto. 82-A, Urb. La Alameda Baruta Edo. Miranda, Caracas 1080 Venezuela Tel: (58-212) 975-8873 Email: Caracas@ihrdc.com www.ihrdc.com

28. 28 IHRDC IHRDC’s O&M Competency Models Production / Process Mechanical Maintenance Electrical Maintenance Control & Instrument DCS Safety Materials Quality Assurance

29. 29 IHRDC IHRDC Experience – Competency Modeling and Training in O&M BG’s Scrab/Saffron Field – Egypt (2002-03) Egypt’s first deep offshore gas project National Drilling Company – Abu Dhabi (2002-04) Developed UAE nationals as competent drilling supervisors ADMA-OPCO – UAE (1998-02) Developed recent technical graduates into competent O&M personnel in Das Island gas processing facilities

30. 30 IHRDC IHRDC Experience – Competency Modeling and Training in O&M SONAHESS – Algeria (2003-04) Comprehensive training for oil operations and maintenance personnel. ADMA-OPCO – UAE (1998-02) Comprehensive OJT training of UAE Nationals as new operation’s technicians. Middle East Oil Refinery – Egypt (2002) Comprehensive training for refinery operation technicians. Union Fenosa – Egypt (2003) Comprehensive O&M training program for newly employed personnel in the SEGAS grassroots LNG plant. Al Furat Petroleum Company – Syria (1999-2001) O&M training for Syrian nationals in production, gas process and pipeline operations and all major areas of maintenance.