1. “Professionally Speaking” Vicki Staton Dave Kohn Lockheed Martin Corporation

2. Purpose Describe importance of verbal communications in the professional environment Discuss different engineering career paths and the importance of communications skills Provide “real world” experiences Most of all, have an interactive dialogue with you

3. Key Topics The impact of strong verbal communication skills The relationship between presentation skills and career progression Effective Presentation Fundamentals Do’s and Don’ts A New Paradigm: The Oral Proposal

4. So… What is your experience with presentations? What issues would you like to discuss today?

5. Communications in the Professional World Strong verbal communications are an essential skill in the business world As future technical and business leaders, your success will depend greatly on how well you communicate TCC is an opportunity to practice this skill in a relatively safe environment

6. Impact on Career Progression Question: Can you succeed technically without these skills? Great technical skills, weak communications skills Destined for “back room” engineering positions Will not advance up the technical career ladder Great communications skills, less technical Very strong leaders if able to effectively leverage technical team members Strong technical and communications skills Rising Stars!!!

7. Three Major Career Tracks Pure Technical Technical Management Program Management

8. Technical Career Path Typically your first early career position Very hands on Example: Writing object oriented Java software from an engineering software specification Product development Will typically involve varying degrees of technical leadership as experience grows Requires continued technical learning Career time period: First year to retirement!

9. Technical Management Path Typically achieved after demonstrating technical leadership on a team Less hands on but still close to the technical details Must have excellent technical, communication and people skills Typical Responsibilities: Personnel management of a team (e.g. 5-20 engineers) Technical, cost, budget responsibility for a product Career time period: Year 4 to retirement

10. Program Management Path Typically achieved after demonstrating technical leadership and management Less hands on but still close to the technical details Must have excellent communication skills business sense, leadership, and people skills Typical Responsibilities: Primary customer interface Held accountable for ultimate program success and resulting profit or loss Career time period: Year 7 to retirement

11. Which Path Pays More? What’s your vote? Pure Technical Technical Management Program Management

12. Which Path Pays More? Base pay and incentives are based on the market value of the job The key factor affecting the market value of a job: supply and demand of your skill set The same pay scale may apply for all three paths and is based on level of responsibility

13. Engineering Team Members Lead Engineers Chief Engineers (Medium/Small Programs) Chief Technology Officer Technical Track Management Track Chief Engineers (Major Programs) Research Fellows Chief Executive Officer Line of Business Managers Program Managers (Large Programs) Sr. Tech Managers Program Managers (Medium/Small Programs) Technical Managers Compensation is Based on the Value of Position to the Company

14. Common Career Path Discriminators While key skills between the paths vary somewhat there are some common discriminators: Technical background Problem solving / calculated risk taking Leadership Communication skills

15. Effective Presentation Fundamentals Preparation What is your message? Who is your audience? Peer engineer Mid-level internal manager Executive decision-maker Customer Does the audience have any “quirks?” What presentation style will work best? How much time do you (really) have? Have you anticipated real-time impacts?

16. Effective Presentation Fundamentals Delivery Personal appearance – first impressions really do last Style Formal vs. informal Interactive vs. non-interactive Humor – yes or no? Coverage of material – how low do you go? Being more than “one viewgraph deep” Consistent, compelling story Controlling the presentation – beware the masked briefer in the audience Handling Q&A – if you don’t know, take an action!

17. Effective Presentation Fundamentals Follow-up Meeting minutes Timely action item closure Personal follow-up for critical items Informal feedback Lessons learned for next time

18. Common Mistakes Lack of preparation!! Level of detail issues Information overload Insufficient detail “Chartsmanship” issues Beware spell-checker tools! (Lockwood = locoweed) Last minute changes Arrogance vs. Confidence – “incumbent - itis” Failure to get the message across

19. Oral Proposals The new paradigm for the competitive landscape Normally, technical / management / cost WRITTEN volumes Oral Proposal Structure Rigid chart counts and time constraints Fixed / mandated number of presenters Limited documentation Evaluation/Grading of charts and/or voice track

20. Oral Proposals (cont’d) Unique Issues Preparation Much more rigorous – LOTS of rehearsals! Video tapes – YUK! Selection of presenters critical Choose wisely, if you’re lucky enough to have a choice Consider Oral Team breadth and depth Orals coaches can be very helpful Charts may be more detailed

21. Oral Proposals (cont’d) Unique Issues (cont’d) Delivery Consistency across team is critical (format, style, content) No real-time interaction allowed Follow-up via formal Q&A or “Pop Quiz”

22. Getting the Message Across “Our world class SE approach is backed up with 25 years of heritage experience…” “We have staffed this program with national experts from all over the world…” “We have driven unique innovation into every aspect of our proposed design…” Unsubstantiated claims… How will this apply to my job? $$$ - Will they really be available? Why haven’t you been doing that all along? What You SaidWhat They Heard

23. Summary /Wrap-up Your technical and presentation skills will greatly influence your career progression Preparation is KEY! Know your audience Do your homework Be the subject matter expert Know the constraints (time, equipment, etc.) Anticipate real-time changes Practice, practice, practice! Presentations and verbal skills are becoming more important, not less as one might expect with electronic communication If this is a weak skill, look for opportunities to PRACTICE!!