Presentation on theme: "Andree’ M Sutton, Ed.S., LPC, NCC"— Presentation transcript:
1 VA’s Veterans Employment Initiative Veteran Employment Services Office VA for Vets Program Briefing Andree’ M Sutton, Ed.S., LPC, NCCChief of Recruitment, Retention & Outreach
2 OverviewIn support of Executive Order 13518, VA established the Veteran Employment Services Office (VESO) and the VA for Vets program in November 2011 with the goal of enhancing the recruitment, retention and reintegration of Veterans.VESO’s mission is to support Veteran recruitment, retention, and reintegration through the development and implementation of innovative and comprehensive programs, services and procedures.VA for Vets is a high-tech, high-touch platform designed to help VESO meet it’s mission. It was designed, built and sponsored by VESO and utilizes technology, processes and people to assist Veterans and Military Service Members.
3 VESO Business Lines HR Services Recruitment, Retention and Outreach Provides HR support in the areas of Veteran staffing at VA and other Federal agencies/nonprofits through the Feds for Vets initiative.Provides consultative services in the areas of policy, training, deployment and reintegration. Oversees USERRA case management for the DepartmentConsistently ensures VA’s time-to-hire a Veteran through the noncompetitive process is less than 25 calendar daysRecruitment, Retention and OutreachProvides a team of Regional Veteran Employment Coordinators (RVECS) nationwide to work with VESO customers to recruit Veterans to fill positions at VA and other Federal agenciesRepresents VA at U.S. Chamber of Commerce’s Hiring Our Heroes Hiring Events and Congressional Hiring FairsAssists Veterans in preparing resumes and completing employment application packages and develops strategies to retain the VA Veteran population.
4 VESO Business Lines Data/Program Management Strategic Communications Analyze and provide Veteran employment data to contribute to workforce planning initiatives; provide consultation to assist in VA for Vets program managementBuild data dashboard to monitor and track VA’s performance toward meeting it’s annual Veteran employment goalsDevelop reports on Veteran workforce trends and process VESO’s customer requests for Veteran workforce dataStrategic CommunicationsCoordinates all marketing initiatives for VESO and the VA for Vets programManage media inquiries and coordinate interviews for customers seeking information on VESO and the VA for Vets programManage all written correspondence related to VESO and the VA for Vets program; coordinate all speaking engagements/briefings.
5 Model for Federal Veteran Employment Veterans Career CenterSkills TranslatorResume BuilderJob SearchSkills AssessmentResultsIncreased % of Veterans EmployedIncreased Retention RateService SupportTrainingRetentionCommunicationsHigh TechHigh TouchOrganizational SupportVeteran Employment Services OfficeVA for VetsRecruitReintegrateRetainVeteran Employment Executive OrderVA Major Initiatives
6 Innovative Outreach Strategies VA is committed to serving Veterans throughout the entire employment lifecycle with great programs like VA for Vets. Visit to access our suite of tools, training, videos, and webinars that support Veteran recruitment, retention, and reintegration.
7 Leveraging a High Touch & High Tech Solution to Connect with Veterans Video, Tools, Collateral, Webinars& Links to USAJOBS, TMS,Web PortalVeterans in Place (VIP) Onboarding ProgramVeterans as Mentors (VAM) ProgramOUTREACHJob MatchingSocial MediaPhone, virtual worldRETAIN & REINTEGRATEVA for Vets is VESO’s flagship initiative – and was established to put our goals into action. VA for Vets offers real-time, on-demand, round-the-clock support services tailored to the needs of each Veteran: RecruitmentThe VA for Vets Career Center offers the most robust military skills translator on the market in addition to professional career coaches to help with resumes, applications and interview techniques.Career Center – Translate military skills to civilian work, create easy-to-read resumes, apply to open VA positions and save all results into one profileReintegrationA full suite of deployment lifecycle resources was developed in addition to tools to help Military Service Members no matter where they are – by providing coaching support by phone, or Virtually through the Virtual Collaboration tool – an online workspace.Deployment Lifecycle Resources – Access vital information to prepare for and support deployment and reintegrationVirtual Collaboration Tool – Interact with a coach, supervisor or HR professional in a personalized virtual workspaceRetentionA number of professional development tools have been built for mobile accessProfessional Development – Take Web-based and instructor-led training to sharpen skills or to learn more about deployment and reintegration topicsWebinars and Videos – Learn about Veteran achievements and how to best support Military Service MembersJOB MATCH & HIREMobile site expansionAdditional training and retention programsMobile SiteRetention ProgramsRVECsVirtualCollaborationTrainingDeployment &Reintegration Coaches7
8 High Touch RVECProvide assistance to Veterans seeking employment at VAOffer resume building and career guidance to VeteransEducate Veterans on the Career Center toolsRVECDedicated point of contact to facilitate a smooth transition during the deployment and reintegration processesEducate service members and supervisors about deployment and reintegration toolsProvide transition assistance and collaborative coaching to the work unitReintegrationCoachesRVECSVeterans who seek a career with the VAProvides scheduled consultations with Veterans and Service Members who seek career advancement and development at the VAEducates Veteran and SM in the use of the Career Center and job aidesProvides assistance to use available resources effectivelyReintegration CoachesCoaches Service Members to achieve a successful deployment and reintegrationProvides scheduled consultations with VA Service Members and the supervisors who support them to provide holistic services to support reintegration, transition and employmentEducates SM with use of Reintegration check listsProvides referrals to expert service providers within the VA and federal governmentCall CentersSingle Point of Contact for all Level 1 Technical AssistanceMultiple points of access to include phone, , interactive chatTracks and reports systematic issues using integrated technologyEssential for complex technical programsAllows technical challenges to be measured in a qualitative mannerExpert technical assistanceSingle contact for all customer technical assistanceMultiple points of access – phone, , and instant messagingHelp DeskTechnicalSupport8