1. 9.613 Using Informatoin Technology Instructor: Bob Travica Class 1 The Importance of Information Technology/Systems Management Asper School of Business 9.613 Using Information Technology Part-Time MBA, December 2001 Instructor: Bob Travica

2. 9.613 Using Informatoin Technology Instructor: Bob Travica The Importance of Information Technology/Systems Management Management of information technology (IT) and information systems (ISes) is another name for “Management Information Systems” (MIS) Managing IT/IS as a management vehicle for accomplishing organizational goals (strategic perspective) vs. Managing IT/IS as an asset (accounting, financial, HR… perspective)

3. 9.613 Using Informatoin Technology Instructor: Bob Travica What do we mean by IT? What do we mean by IS? (see next slide) What are the IT/ISes that affect directly your professional life? The Importance of Information Technology/Systems Management

4. 9.613 Using Informatoin Technology Instructor: Bob Travica What do we mean by information system (IS)? Information Technology (IT) (Computer & Other Hardware, Computer Software) Users (Organizational members: Managers, Professionals, Clerks) Data, Information, Knowledge (DIK) Procedures (of using IT, DIK)

5. 9.613 Using Informatoin Technology Instructor: Bob Travica MIS and Contemporary Themes New Economy - What is new about it? Role of IT/IS? Internet Technology and Paradigm - How deep are Internet-related changes indeed? Role of IT/IS? Knowledge Management - Invention of the 1990s or…? Role of IT/IS?

6. 9.613 Using Informatoin Technology Instructor: Bob Travica Trends of the Last Decade and Beyond - External to an Organization Electronic Commerce/Business Globalization Organizational organic webs & ecosystems Focus on intellectual capital, knowledge Deregulation, Privatization High-speed Management

7. 9.613 Using Informatoin Technology Instructor: Bob Travica Trends of the Last Decade and Beyond - Internal to an Organization Increased appreciation of professionals. Power? Increased customer’s bargaining power. Outsourcing. Downsides? Work beyond spatial & temporal boundaries. Downsides? New organizational designs? Demise of hierarchy? Teamwork. Any lip service?

8. 9.613 Using Informatoin Technology Instructor: Bob Travica IT/IS Trends - Moore’s Law - Centralization vs. decentralization pulls - Client-Server mode - Marriage of computer and telecommunications - Wireless & mobile systems More

9. 9.613 Using Informatoin Technology Instructor: Bob Travica - Home-grown vs. outsourced development vs. off-the-shelf products vs. Application Software Providers IT/IS Trends - Proprietary vs. open standards - Systems integration: old (1980s), new (1990s; ERP systems) & newest (intranets, open standard) - Internet-centric systems (Web-based)

10. 9.613 Using Informatoin Technology Instructor: Bob Travica Data, Information, Knowledge Conceptual Relationships Data InformationKnowledge

11. 9.613 Using Informatoin Technology Instructor: Bob Travica Complexity lowhigh Data Information Knowledge 197019501990 Data Information Knowledge Comparisons Focus in IS Development

12. 9.613 Using Informatoin Technology Instructor: Bob Travica Users Organizational members that use IT, data/information/knowledge and associated procedures. InformationKnowledge Data Clerks Professionals, Managers

13. 9.613 Using Informatoin Technology Instructor: Bob Travica Information Technology (Software & Hardware*) Data, Information, Knowledge Procedures of handling IT and data, info, know. Professionals, Managers, Clerks System Development Information System Function Use Organizational Goals Performance Market Positioning Org. Design MIS Model for Accomplishing Organizational Goals Requirements Design & Build Expertise