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Chapter 5: The Production Process

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1 Chapter 5: The Production Process
Magal and Word ! Essentials of Business Processes and Information Systems | © 2009

2 Outline A Basic Production Process
Role of Enterprise Systems in the Production Process Exercise Using Simulated SAP Magal and Word ! Essentials of Business Processes and Information Systems | © 2009

3 Basic Production Process
Definition Plan to produce Design to produce (customizable products) Engineer to produce (highly specialized) Key concepts and assumptions Conceptual Framework Physical flow Data and Document Flow Information Flow NO Financial Impact Magal and Word ! Essentials of Business Processes and Information Systems | © 2009

4 Key Concepts and Assumptions
Production processes and strategies Assembling vs. manufacturing Discrete vs. process manufacturing Make-to-stock vs. make-to-order Master Data in the Production Process What were master data in procurement and fulfillment? Bill of Material Work Centers Product Routing Magal and Word ! Essentials of Business Processes and Information Systems | © 2009

5 Production Processes and Strategies
Assembling vs. manufacturing Components vs. raw materials Components: nuts, bolts, wheels -> skateboard Raw materials: plastic pellets -> plastic plate Discrete vs. process manufacturing Discrete Distinct items (countable) Pencil, computer, coffee cup, skateboard Component parts generally identifiable Process manufacturing Oil, chemicals, beverages Cannot be easily disassembled Formulation needed (recipe) vs. bill of material Magal and Word ! Essentials of Business Processes and Information Systems | © 2009

6 Production Processes and Strategies
Make-to-order vs. make-to-stock Make-to-order Process triggered by response to customer order Make-to-stock Process triggered by need to increase inventory SSB characteristics Discrete From components Make to stock Material type: assembled product (vs. trading good) Standard skateboard (vs. entry level skateboard) Magal and Word ! Essentials of Business Processes and Information Systems | © 2009

7 Bill of Material (BOM) Identifies components needed to make one unit of finished product Result of the product design process which leads to an engineering drawing SSB BOM for standard skateboard (next slide) Multiple levels of BOM A component may have its own components Example: components of the standard truck assembly Which components could be manufactured from raw material? Magal and Word ! Essentials of Business Processes and Information Systems | © 2009

8 Engineering Drawing of the Standard Skateboard
Magal and Word ! Essentials of Business Processes and Information Systems | © 2009

9 Bill of Material Magal and Word ! Essentials of Business Processes and Information Systems | © 2009

10 Work Center Where the work of assembling the product occurs
One or more tasks are completed in each work center SSB Work centers WC# 200: Material staging WC# 230: Final assembly WC# 300 Packing and inspection SSB “Plant” includes Front office space Warehouse - storage area Loading and unloading docks Shop floor – production area Magal and Word ! Essentials of Business Processes and Information Systems | © 2009

11 SSB Plant Layout Magal and Word ! Essentials of Business Processes and Information Systems | © 2009

12 Product Routing Define the steps or operations needed to produce the product For each operation Work center Time needed (for some unit of measure, such as “each”) Materials used Magal and Word ! Essentials of Business Processes and Information Systems | © 2009

13 Product Routing for Standard Skateboard
Magal and Word ! Essentials of Business Processes and Information Systems | © 2009

14 Production capacity Number of skateboards per unit of time (hour, day)
Approximately 50 per day (8 hours) Operation Number Operation Name Time (minutes) per unit (or operation) Time needed for 50 SB (minutes) 10 Stage Material 5 per 50 5 20 Assemble SB 6 per SB 300 30 Inspect Deck 1 per SB 50 40 Pack in Packing Box Final Inspection 60 Move to Storage Total Time 460 = 7.66 hours Magal and Word ! Essentials of Business Processes and Information Systems | © 2009

15 Conceptual Framework Physical Flow Document and Data Flow
Planned Order Production Order Material Withdrawal Slip Goods Receipt Document Information Flow Instance-level Information Process-level Information Magal and Word ! Essentials of Business Processes and Information Systems | © 2009

16 Physical Flow What is the trigger? What are the steps?
What is the purpose of each step? Who is involved in each step? How is communication and coordination accomplished Magal and Word | Essentials of Business Processes and Information Systems | © 2009

17 A Basic Production Process
Magal and Word ! Essentials of Business Processes and Information Systems | © 2009

18 Planned Order Magal and Word ! Essentials of Business Processes and Information Systems | © 2009

19 Production Order – Initial State
Magal and Word ! Essentials of Business Processes and Information Systems | © 2009

20 Production Order – Completed State
Magal and Word ! Essentials of Business Processes and Information Systems | © 2009

21 Material Withdrawal Slip
Magal and Word ! Essentials of Business Processes and Information Systems | © 2009

22 Goods Receipt Document
Magal and Word ! Essentials of Business Processes and Information Systems | © 2009

23 Role of Enterprise Systems in the Production Process
Execute the Process Request Production Authorize Production Issue Raw Materials to Production Order Create (Assemble) Products Receive Finished Goods into Storage Capture and Store Process Data Monitor the Process Instance-Level Information Flow Process-Level Information Flow Magal and Word ! Essentials of Business Processes and Information Systems | © 2009

24 Information Flow Instance level information Process level information
What is the status of a particular planned order Has it been approved? Have the skateboards been produced? What step in the process is the order in? Process level information What is the average time needed to make a skateboard? What is the average time taken to complete each step in the routing? What percent of the production orders are completed on time? What percent are delayed? What is the cause of the delays in completing production orders? What percent of the skateboards fail final inspection and have to be scrapped? Why do they fail? Magal and Word | Essentials of Business Processes and Information Systems | © 2009

25 ES in the Production– Process Execution and Capture and Store
Magal and Word ! Essentials of Business Processes and Information Systems | © 2009

26 Creating a Planned Order in SAP
Magal and Word ! Essentials of Business Processes and Information Systems | © 2009

27 Goods Issue for Production Order in SAP
Magal and Word ! Essentials of Business Processes and Information Systems | © 2009

28 Production Confirmation in SAP
Magal and Word ! Essentials of Business Processes and Information Systems | © 2009

29 Goods Receipt for Production Order in SAP
Magal and Word ! Essentials of Business Processes and Information Systems | © 2009

30 ES in Production – Monitor
Instance level Inventory status report Stock requirements list Drill down to a production order Process level Magal and Word | Essentials of Business Processes and Information Systems | © 2009

31 Stock Requirements List in SAP
Magal and Word ! Essentials of Business Processes and Information Systems | © 2009

32 Production Order Status in SAP
Magal and Word ! Essentials of Business Processes and Information Systems | © 2009

33 Process Level Information
Average time to produce a skateboard Average time to produce an order (of 50) How many on time? How many delayed? Reasons for delay Magal and Word | Essentials of Business Processes and Information Systems | © 2009

34 Process Level Information
Magal and Word ! Essentials of Business Processes and Information Systems | © 2009

35 Exercise Using Simulated SAP
The exercises will take you through the following steps that have been discussed in this chapter: Create a planned order Convert the planned order to a production order Issue materials to the production order Confirm production Move finished materials to inventory Magal and Word ! Essentials of Business Processes and Information Systems | © 2009


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