1. Interpersonal Conflict
Wimot & Hocker

2. Chapter overview
Why study conflict? Definition of conflict Scares resources Personal history Three categorize of family conflict behaviors The Lens model

3. Why study conflict?
“The study of conflict is a basic human requirement and the practice of constructive conflict is an essential set of interpersonal skills.”
Conflict can help maintain and understand one’s own interpersonal relationships

4. Conflict defined
Conflict is an expressed struggle between two or more interdependent parties.
Conflict has perceived incongruent goals
Conflict can be a struggle for scares resources
In conflict, individuals perceive other as a road bock to attain their own goals.

5. Examples of scares recourses
Money
Time
Affection
Attention

6. Personal History
"History never repeats itself ,as most people fear. People usually repeat history.“ – Divine Chikobvu
How a person deals with history can be tied to their own families history with conflict

7. The three categorize of family origin
Avoidant families
Collaborative families
Aggressive families

8. Rules of an Avoidant family
Family doesn’t recognize conflict
Walks away when conflict arises
Doesn’t allow expressions of strong feelings
Doesn’t acknowledge struggle

9. Rules of Collaborative families
Have family meetings or meal time discussions
Say openly what they are feeling
Parents help resolve children’s conflicts
Strong feelings are normal and allowed

10. Rules of Aggressive Families
Survival of the fittest describes the general climate
Be brutally honest regardless of impact
People who don’t engage are weak
Have an audience present when you engage someone

11. The Lens Model of conflict
Conflict can be viewed like lenses through glasses.
The fundamental aspects in the lens model are 1) communication behaviors 2) the perceptions of those behaviors
Individuals may have different perspectives of the same behaviors. Each person may have a different view of…
Oneself
The other person
The relationship

12. Two people in conflict can have different perspectives on the same conflict
Notice how the two characters perceive the odds differently

13. Bibliography
Hocker, Joyce. Wilmot, William. “ Interpersonal Conflict”. McGrawHill. Boston