1. Maintaining Public Access Computers Learn from the Experience of Others Stephanie Gerding Independent Consultant http://stephaniegerding.com

2. The MaintainIT Project http://www.maintainitproject.org

3. The MaintainIT Project MaintainIT gathers stories and creates resources related to: PUBLIC ACCESS COMPUTING

4. The MaintainIT Project Donated and discounted technology products for nonprofits and public libraries. Choose from over 340 products from companies such as Microsoft, Adobe, and Symantec.

5. The MaintainIT Project Successes and Challenges Havea discussion about public access computing

6. The MaintainIT Project Greatest Challenges?

7. The MaintainIT Project Successes in public access computing What are the successes you have experienced? What is most popular? What REALLY works?

8. The MaintainIT Project Technology guides called “Cookbooks” Download at www.maintainitproject.org

9. The MaintainIT Project Cookbook 1: A Cookbook for Small and Rural Libraries Technology Planning Computer Maintenance Volunteer recruitment Technology Training tips Library technology in the future

10. The MaintainIT Project Cookbook 2: Recipes for a 5-Star Library Wireless Networks PC Reservation/Time Management Software Print Management Laptop Checkout Programs

11. The MaintainIT Project Cookbook 3: Planning for Success Competencies and Planning Tools Web 2.0 and Innovation Writing a Tech Budget Measuring the True Costs and Benefits of Technology Buying and Deploying Technology Networking and Security Troubleshooting Tips

12. The MaintainIT Project And there’s a toolkit, too! 1.Planning and Decision Making 2.Communication and Partnerships 3.Buying and Deploying Technology 4.Maintaining and Sustaining Technology 5.Networking and Security 6.Innovation Practical, action-oriented content like checklists, comparison matrixes, inventory worksheets and more!

13. The MaintainIT Project Stories from libraries:

14. The MaintainIT Project Charts:

15. The MaintainIT Project Diagrams:

16. The MaintainIT Project Checklists:

17. The MaintainIT Project On the Web Site: Webinars, Articles, Blog Now with audio! http://www.maintainitproject.org/events

18. The MaintainIT Project Effectively Collaborating with Libraries and Partners Why is It Important to Collaborate? Better serve your community and make your services more visible and valued. Opens up possibilities and enables you to share and conserve resources, reach new audiences, and expand services and programs. Collaborative behavior is the only way to connect to the many customers using new social technologies.

19. The MaintainIT Project Share tech skills and tech costs with neighboring libraries or community groups through consortiums or committees Share program development and promotion (computer classes, consumer information or new immigrant resources) Share the expense of a computer trainer, web designer or support Online through blogs or discussions to connect local experts Share the expense of purchasing and maintaining equipment Training and funding partnerships Partner to build and share audiences Foster political alliances Cross-promote services and events though flyers or online Examples of Partnering

20. Thank you for attending today’s session! Contact: Stephanie Gerding stephaniegerding@gmail.comstephaniegerding@gmail.com Visit the MaintainIT website: www.maintainitproject.org The Accidental Technology Trainer: A Guide for Libraries (ISBN 978-1-57387-269-0) Information Today, Inc.