1. Managing Stress

2. Questions What is stress? What causes stress? How can we manage stress? How can we help others manage stress?

3. What Is Stress?...our body’s physical and emotional reaction to circumstances or events that frighten, irritate, confuse, endanger, or excite us.

4. The Work Underload -Overload Continuum Optimal Stress Work Underload Moderate Work Load Work Overload

5. What Causes Stress? People –Self expectations –Impersonal barriers –Conflicting desires Situations –Expectations –Time –Lack of resources –Lack of vision & goals

6. Stages of Reaction to Stress Alarm Resistance Exhaustion

7. How Can We Manage Stress? Keep life in perspective Exercise Take time to work Take time to play Learn to relax Avoid frustrations Develop productive work skills Don’t bottle up things Set realistic expectations Live in the present Laugh often and loud

8. How Can We Help Others Manage Stress? Encourage expression of feelings Help identify stressors Relieve pressures Facilitate adaptation

9. Summary We need some stress to perform at peak levels Help others deal with stress -- talk (don’t complain) Be prepared -- take time to “sharpen the saw” People and things cause stress -- control both Avoid frustration Exercise Smile Be around those you like Enjoy sunsets