1. ONLINE SAFETY Online safety Money Works: Level 1 Topic 3

2. Dear Customer, The management of Artemis Bank wants to let you know that our main mailing server will be temporarily unavailable for the next two days. To continue receiving mail in these days you have to configure our free auto-forwarding service. Further details can be obtained from the attached file. Sincerely, The seamserverice.org team http://www.artemisbank.ice Attachments: TextFile.pif 16 k [ application/octet-stream ] A RTEMIS B ANK Online safety Money Works: Level 1 Topic 3 2

3. DEAR VALUED BANK MEMBER, As part of our security measures, we regularly screen activities in the Bank system, we recently detected a problem on your account. Because you have had an unusual number of invalid login attempts on your account, we noticed that there might be some security problem on your account. We have decided to put an extra verification process to ensure your identity and your account are secured. Please download the form attached to this email, fill in the form and then submit as we try to verify your identity. If you choose to ignore our request, you leave us no choice but to temporarily suspend your account. We ask that you allow at least 72 hours for the case to be investigated. We recommend you delete this letter after you read. Best Regards, BankTeam Artemis Bank is committed to ensuring the safeguard of each customer's personal information, making sure only authorised individuals have access to their accounts. It is all about your security. A RTEMIS B ANK Online safety Money Works: Level 1 Topic 3 3

4. HOW TO DEAL WITH SCAM EMAILS Although the message appears to be official, it is not. Your bank would never contact you in this way. The email has been written and sent to you by a criminal, not from your bank. This crime is called phishing. The location of the criminal is unknown. It could be from anywhere in the world. Notice how they make the messages sound as if it is to protect the security of your account. To worry you they also say your account will be suspended. The best thing to do with messages of this kind is delete them. If in doubt contact your bank and tell them what has happened. Online safety Money Works: Level 1 Topic 3 4

5. EMAIL SCAMS There are many variations on email scams. Most of them try to get you to give away personal information, often by claiming that you have won a prize (and they will need your bank details to send it to you!). Many originate overseas, or at least the email says that. Remember: If an offer looks too good to be true, it usually is! Never give out your personal information to a request made in this way. If you receive any letters or emails of this type, delete them or throw them away. Online safety Money Works: Level 1 Topic 3 5

6. PROTECT YOUR COMPUTER To protect your computer you should: Install anti-virus software. Install spyware removal software. Apply a spam filter (your email provider may offer this service). Use a firewall (included as part of some operating systems). Not store your password or PIN on your computer. Not write down your passwords or leave them where they can be found. Not save passwords on computers that are used by other people. Not use passwords which can be easily guessed, such as your middle name, date of birth etc. Never tell anyone else your password or PIN. Change your passwords regularly. Online safety Money Works: Level 1 Topic 3 6